magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource    FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  Amazing thing          magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Reviews, Rants and Raves View previous topic :: View next topic   Author Message timbuk2 magicJack Apprentice Joined: 06 Mar 2009 Posts: 10 Location: Oklahoma City Posted: Mon Mar 09, 2009 7:54 pm    Post subject: Amazing thing Plugged it into my laptop and was talking long distance within the minute. Can't get it to work on my home PC, crashes it. I've eliminated almost every troubleshooting suggestion except installing a new USB 2.0 Controller. That is next. The only other problem I have is voice mail is full with 5 messages, so I had to set my home voice mail machine to 2 rings to intercept. Also cannot get voice mail to email to the correct email address, even after deleting the one it sends it to. Great toy for the the money though. Tim Back to top hsweiss Dan Should Pay Me Joined: 28 Mar 2008 Posts: 563 Location: Maryland Posted: Wed Mar 11, 2009 3:21 pm    Post subject: MJ does NOT require USB 2.0 - it runs fine on USB 1.1. This is not to say you don't have a problem with your USB controller - only that if you think it might be a problem because its not USB 2.0, that ain't it. Back to top Gregg MagicJack User Joined: 15 Nov 2007 Posts: 32 Location: New Mexico Posted: Wed Mar 11, 2009 3:58 pm    Post subject: Re: Amazing thing timbuk2 wrote: Can't get it to work on my home PC, crashes it. If your machine is Blue Screening, try enabling a Mini dump. You can do this on XP by: 1) Right click on "my computer" 2) Click the Advanced Tab 3) Click Settings under Startup and Recovery 4) Under "Write debugging information", choose "Small memory dump (64KB)" 5) Set Small dump directory to something like Code: C:\ or Code: %SystemRoot%\Minidump Now try again. You'll still crash, but this time you will have a minidump file in that directory. If you know how to debug crash dumps, debug the .dmp file. Otherwise, email it to me, and I can debug it for you. Back to top timbuk2 magicJack Apprentice Joined: 06 Mar 2009 Posts: 10 Location: Oklahoma City Posted: Wed Mar 11, 2009 4:01 pm    Post subject: hsweiss wrote: MJ does NOT require USB 2.0 - it runs fine on USB 1.1. This is not to say you don't have a problem with your USB controller - only that if you think it might be a problem because its not USB 2.0, that ain't it. I've just tried about everything else I can find on the internet related except for replacing or adding to my USB controller. It's just odd that everything else works fine with all my USB inputs. Anyway, it's either that or buy a new computer, I've already spent days and nights on this and now that I've canceled my home phone, I need it for my home computer as I take my lap top away on work and need the phone at home. Seems like MJ may not like Dell... Thanks Tim Back to top hsweiss Dan Should Pay Me Joined: 28 Mar 2008 Posts: 563 Location: Maryland Posted: Thu Mar 12, 2009 12:20 pm    Post subject: timbuk2 wrote: Anyway, it's either that or buy a new computer, I've already spent days and nights on this and now that I've canceled my home phone, I need it for my home computer as I take my lap top away on work and need the phone at home. Seems like MJ may not like Dell... Thanks Tim I hope you're really kidding about that since many of us (including me) have no trouble with MJ on Dell hardware. Back to top timbuk2 magicJack Apprentice Joined: 06 Mar 2009 Posts: 10 Location: Oklahoma City Posted: Thu Mar 12, 2009 12:36 pm    Post subject: Re: Amazing thing Thanks, I'll give this a try when I get a chance. I usually am able to resolve all my issues, I just have less time and patience than I used to. I'll probably have to post back with the info after the weekend when I get back from the races. Tim Gregg wrote: If your machine is Blue Screening, try enabling a Mini dump. You can do this on XP by: 1) Right click on "my computer" 2) Click the Advanced Tab 3) Click Settings under Startup and Recovery 4) Under "Write debugging information", choose "Small memory dump (64KB)" 5) Set Small dump directory to something like Code: C:\ or Code: %SystemRoot%\Minidump Now try again. You'll still crash, but this time you will have a minidump file in that directory. If you know how to debug crash dumps, debug the .dmp file. Otherwise, email it to me, and I can debug it for you. 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