magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

brudertl · magicJack Apprentice Joined: 09 Nov 2008 Posts: 14

Hello,

I've messed with my MJ to the point where nothing works (I was trying to get it to run under VirtualBox with USB support).

Anyway, how can I "uninstall everything" and basically start over?

Thanks,
Troy

hsweiss · Posted: Thu Nov 20, 2008 5:29 pm Post subject:

Here's how tech support told me to do it when they were trying to fix my echo problems:

Ivan: Please unplug your magicJack. Now go to "Start" in Windows and click on "run". In there write regedit and press enter.
Ivan: Now click on + sign next to HKEY_LOCAL MACHINE.
Ivan: Click on + sign next to SYSTEM
Ivan: Click on + sign next to CurrentControlSet
Ivan: Click on + sign next to Enum
Ivan: Now find folder called USB. Right click on that and click on "Permissions". In permissions click on the
Ivan: check mark called "Allow" to the right of "Full Control".
Ivan: Click Ok.
Ivan: Now click on + sign next to USB and then find the two folders called "Vid1307", right click on one at
Ivan: a time and select delete.
Ivan: Now click on - Sign next to USB.
Ivan: Right click on Folder called USBSTOR and allow permissions.
Ivan: Now click on + sign next to USBSTOR.
Ivan: Find the folders called "CdRom&Ven_YMAX&Prod_MagicJack&Rev"
Ivan: and "Disk&Ven_YMAX&Prod_MagicJack&Rev"
Ivan: Right click on those one at a time and delete them.
Ivan: Now exit Regedit and then plug your magicJack in

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

MJ uninstall to start over