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Poll - Caller-ID shows up on Softphone but not your phone



 
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Do you have Caller-ID issue with your MagicJack?
1. Caller-ID shows up fine on my phone
55%
 55%  [ 11 ]
2. Caller-ID does not show up on my phone
45%
 45%  [ 9 ]
Total Votes : 20

Author Message
LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Thu Jan 31, 2008 2:24 am    Post subject: Poll - Caller-ID shows up on Softphone but not your phone Reply with quote

Do you have an issue with Caller-ID not showing up on your phone? Vote here to voice your issue to MagicJack!

If you're having issue with caller-ID not displaying on your real phone, you could try snafu2's caller-ID fix discussed here:
http://www.phoneservicesupport.com/inbound-cid-possible-fix-t108.html


Last edited by LikeMagic on Sat Feb 02, 2008 9:06 pm; edited 1 time in total
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smaerd58
MagicJack User


Joined: 23 Jan 2008
Posts: 49

PostPosted: Thu Jan 31, 2008 2:29 am    Post subject: Reply with quote

Ill start it off for you. I think you read my mind Rolling Eyes Maybe we should list what phones we are having problems with to see if there is a pattern?

Panasonic KX-TG1034S Dect


Last edited by smaerd58 on Sat Feb 02, 2008 3:05 am; edited 1 time in total
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Sat Feb 02, 2008 2:22 am    Post subject: Reply with quote

I used Uniden DXAI5588-4 handset system, no Caller-ID display with MJ.


I then bought Panasonic KX-TG3034B 4-handset system, still no caller-ID with MJ.



After applying the 100K resistor mod, both sets have working caller-ID with MJ.


Last edited by LikeMagic on Tue Feb 05, 2008 3:41 am; edited 2 times in total
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AtlBlackBear1
MagicJack Newbie


Joined: 24 Jan 2008
Posts: 3

PostPosted: Sat Feb 02, 2008 10:03 am    Post subject: Reply with quote

Panasonic KX-TGA820B - No problems with caller id.
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jamaicajack
MagicJack Newbie


Joined: 02 Feb 2008
Posts: 4

PostPosted: Sat Feb 02, 2008 8:56 pm    Post subject: Reply with quote

RCA - two line, executive series corded phone. Works fine.
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Tue Feb 05, 2008 3:49 am    Post subject: Reply with quote

With 17 votes, about 47% of respondents experienced Caller-ID issue! So this is a real issue that MagicJack needs to work on Shocked
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Sun Feb 24, 2008 7:02 am    Post subject: Reply with quote

Update:

with 20 votes, 45% MJ users have issue with caller-IDs not displaying properly on real phone Rolling Eyes Laughing
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kumar
Dan Should Pay Me


Joined: 15 Nov 2007
Posts: 806

PostPosted: Sun Feb 24, 2008 5:12 pm    Post subject: Reply with quote

LikeMagic wrote:
Update:

with 20 votes, 45% MJ users have issue with caller-IDs not displaying properly on real phone Rolling Eyes Laughing

YEP, I just let GC tell me whos calling
Peace
Kumar
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trodecke
magicJack Apprentice


Joined: 18 Dec 2007
Posts: 19
Location: Oklahoma City, OK

PostPosted: Tue Feb 26, 2008 6:17 pm    Post subject: Reply with quote

We have the VTech ia5847 cordless phones. Caller ID works without the 100k resistor fix.

Caller ID for our DirectTV HR21-700 (HD DVR system) did not work without the 100k resistor fix.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
Posts: 395

PostPosted: Thu Feb 28, 2008 6:54 am    Post subject: Reply with quote

I have a Panasonic KX-TG5672 cordless. It has talking caller ID and I'm getting some calls being announced and some not. Some are coming through with no prior message or name being given first.
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Wed Mar 05, 2008 11:19 pm    Post subject: Reply with quote

Is this poll still active? Please vote!
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johnmartin
MagicJack Newbie


Joined: 19 Apr 2008
Posts: 1

PostPosted: Mon Apr 21, 2008 3:02 pm    Post subject: Reply with quote

Uniden PowerMax 5.8 Digital - CallerID works great, all handsets. Very Happy Very Happy
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MOA
MagicJack User


Joined: 22 Mar 2008
Posts: 41

PostPosted: Mon Apr 21, 2008 7:40 pm    Post subject: Reply with quote

Can't vote but I have a "Dual Handset" 5.8 Uniden and NO caller ID ...

Waiting for the "do dad" ... lol
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MagicPhoneMan
MagicJack Contributor


Joined: 15 Apr 2008
Posts: 51
Location: San Diego

PostPosted: Mon Apr 21, 2008 8:32 pm    Post subject: Reply with quote

GE Slimline 29267GE works great with CID on XP and Vista. Got it at Big Lots for a whopping $6 Very Happy



Last edited by MagicPhoneMan on Sun Apr 27, 2008 12:05 am; edited 1 time in total
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Empress_Imani
MagicJack Newbie


Joined: 23 Apr 2008
Posts: 6
Location: Buffalo, NY

PostPosted: Fri Apr 25, 2008 11:42 am    Post subject: Reply with quote

5.8GHz Analog Phone with Caller ID and Accessory Handset

No caller ID on this phone.


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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Fri Apr 25, 2008 1:31 pm    Post subject: Reply with quote

Empress_Imani wrote:
5.8GHz Analog Phone with Caller ID and Accessory Handset

No caller ID on this phone.




Then you're the candidate to try the
100K resistor caller-ID fix Smile
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Empress_Imani
MagicJack Newbie


Joined: 23 Apr 2008
Posts: 6
Location: Buffalo, NY

PostPosted: Fri Apr 25, 2008 8:53 pm    Post subject: Reply with quote

well I would try it but after reading all of the steps I don't think I can do that... soooooo I will settle for the caller id not showing up until someone comes up with an idea that I can manage {wishful thinking} Cool
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sleepintill2
magicJack Apprentice


Joined: 19 Dec 2007
Posts: 18

PostPosted: Fri Apr 25, 2008 11:49 pm    Post subject: Reply with quote

Caller id works when the magicJack is connected to a Windows XP computer, on the phone (900MHz Uniden) and the soft phone. However when my magicJack is connected to a Windows Vista computer only the soft phone caller id works.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
Posts: 395

PostPosted: Sat Apr 26, 2008 12:36 am    Post subject: Reply with quote

I was told about a month ago by a MJ tech support person that we will have the option "soon" to choose our own caller ID recorder. We should be able to use our own machines and phones to record calls if we choose. So, I just sent head mechanic Mike a email asking about this. I'll post his reply if I get one.
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3dlux
MagicJack Newbie


Joined: 21 Dec 2008
Posts: 1

PostPosted: Sun Dec 21, 2008 8:01 pm    Post subject: new magic jack user - Vtech 5.8GHz analog phones Reply with quote

Just got the Magic Jack and hooked up to our new Vtech 5.8GHz analog phone set http://www.walmart.com/catalog/product.do?product_id=10264046
Called ID worked the first several tries, but then stopped showing up on the phones. Was very inconsistent. Tried the 100K ohm resister trick, and it now works 100% of the time.

Update!!!!!!!!!!!! - turns out these Vtech 5.8GHz phones aren't totally compatible with the Magic Jack after all. Sound quality is great (on my end) but the person I call reports that the sound quality is terrible. It keeps cutting in and out. So I tried plugging the Magic Jack into a powered USB hub (Cyberpower from WalMart), and the problem does NOT go away! Returning this phone set to WalMart and trying something else.

I am trying out a Uniden exp970 900MHz phone and it works great so far. Only problem is, this phone doesn't offer caller ID. So I'm in the market for a 900MHz phone with caller ID. Perhaps another Uniden mode.
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leezureking
MagicJack Newbie


Joined: 04 Feb 2009
Posts: 1

PostPosted: Thu Feb 05, 2009 2:55 am    Post subject: No in comeing cid, 100k resistor fix worked Reply with quote

I use windows XP and everything seemed to be working fine except the incoming CID on the phone ,soft phone was working. Did the 100k resistor fix now I have in CID almost immediately.My phone is an older Sony Spp-A2780 a remote answering base station with 4 extensions. I haven't done too much testing of other features,I've only had the mj for a couple days. Thanks for the fix! I'm new to forums , I just wanted to put my vote in for the fix ,and the phone model that it fixed.
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in2dogs
MagicJack Newbie


Joined: 08 Feb 2009
Posts: 1

PostPosted: Mon Feb 09, 2009 1:40 am    Post subject: Caller ID on Uniden & Panasonic Reply with quote

I wasted almost 2 hours in chat last night with MJ support. I purchased the product yesterday and couldn't get caller ID to work on my cordless Uniden phones or the Panasonic. I sure wish I had read the info from snafu2 before trying to reach them. I went to Radio Shack today, got the 100k ohm resistor and took a short phone cord, cut it into 2 pieces, soldered it back together with the resistor, plugged that piece of cord into the phone and the other end into a coupler. Plugged another phone cord into the other end of the coupler and ran it to the MJ and.........snafu2.....YOU are the Magic in magicJack! Caller ID works on all phones now. KUDOS to you!
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