magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

Magicvibe · MagicJack Newbie Joined: 15 May 2008 Posts: 8

I know the computer saves everything you do even when you delete.. My question is how do you fine the folder with all call history... It has to be a folder hided on the computer right???

99ss2759 · MagicJack Newbie Joined: 21 Aug 2008 Posts: 3

You need to find the file named AddressBook.xml Wink

It should be in the drive letter that says MagicJack.

johnnyboy · magicJack Apprentice Joined: 12 Aug 2008 Posts: 24

actually it is the "CallLogs.clm" file in magicJack...
there's 2 of them second one is in magicJack/magicJack

99ss2759 · MagicJack Newbie Joined: 21 Aug 2008 Posts: 3

I misread the question! durr!

AndyyII · MagicJack Newbie Joined: 25 Feb 2010 Posts: 7

hey guys, I have searched my computer for both files and in hidden folders as well, no such files found
CallLogs.clm, not even .clm, where can I find them?
I want to be able to get a call record, like most of the phone services offer.
Guess I can manually log them, but be nicer to just pull the log.
Like people are saying the icons for MJ briefly show when MJ loads then disappear , are they all on their server now?, if so should be a way to retrieve them, you would think.

tsmith · Posted: Sat Mar 20, 2010 8:55 pm Post subject:

Those files don't exist locally any more since the last update. As far as I know, there's no way to retrieve them either. Just another one of MJ's newest "features".

AndyyII · MagicJack Newbie Joined: 25 Feb 2010 Posts: 7

Isnt that a stupid idea?, I need to make a hard copy of calls and I used to get them, but now things have changed, most voip phones have an "online" call log, why was it that they took this away, I know the clm files were a pain but at least I had something to work with.
Now wish I had known before I bought more MJ's.
If they want to add a feature, add a call log you can view and print
JMHO

[quote="tsmith"]Those files don't exist locally any more since the last update. As far as I know, there's no way to retrieve them either. Just another one of MJ's newest "features".[/quote]

bitstopjoe · Posted: Thu May 06, 2010 7:15 am Post subject:

The reason they did, I believe, is many people complained of losing their calling info AFTER they formated their MJ's ( as they were told to do so by MJ "support"). They were not aware enough to back that info up prior to formatting their MJ's. So I guess MJ got tired of all the online chats of people complaining they lost all that info. So by keeping it on MJ servers that problem is now gone. Again this is only a guess on my part. Personally I would rather have MY info on MY PC not theirs!!

Joe Sica

AndyyII · MagicJack Newbie Joined: 25 Feb 2010 Posts: 7

Shouldn't we be able to request it then?
I need to track calls and I can write by hand but it looks like a made up call info, I try contact MJ support and request a log but never replied...

[quote="bitstopjoe"]The reason they did, I believe, is many people complained of losing their calling info AFTER they formated their MJ's ( as they were told to do so by MJ "support"). They were not aware enough to back that info up prior to formatting their MJ's. So I guess MJ got tired of all the online chats of people complaining they lost all that info. So by keeping it on MJ servers that problem is now gone. Again this is only a guess on my part. Personally I would rather have MY info on MY PC not theirs!!

Joe Sica[/quote]

bitstopjoe · Posted: Tue Jun 08, 2010 6:20 pm Post subject:

One would think so yes, since they are OUR contact lists.. Would be a nice option if they gave us a link to D/l OUR contact lists, eh?

Joe Sica

AndyyII · MagicJack Newbie Joined: 25 Feb 2010 Posts: 7

I'll post another request over at MJ, maybe if a few others would do it too, they would not just ignore it..?

AndyyII · MagicJack Newbie Joined: 25 Feb 2010 Posts: 7

had a thought, why cant we come up with a 3rd party application to monitor MJ and log the calls, time date duration.....
I'm Google-ing now to see, maybe some one here has an idea, I mean, we can record the voice calls, why not just a smaller version to log the calls in a text file?

bitstopjoe · Posted: Wed Jun 09, 2010 6:32 am Post subject:

jones_carlo · MagicJack Newbie Joined: 03 Apr 2011 Posts: 1

how long does magic jack hold on to the call hsitory??

Nobody beats the Whiz! · Dan Should Pay Me Joined: 26 Oct 2009 Posts: 559

Longer than the statute of limitations for wire fraud.

Longer than it takes for a divorce to be adjudicated.

Longer than you probably want.

Other than that, I can't say. Wink

bitstopjoe · Posted: Sun Apr 03, 2011 2:19 pm Post subject:

KMNugent52 · Posted: Mon Apr 04, 2011 12:42 pm Post subject:

Magicvibe,
At the risk of overstating the obvious. MyMagicjack.com allows the user to export their call logs.
HTH -Kevin N.

Witeout · Posted: Mon Apr 04, 2011 5:24 pm Post subject:

Too bad you can't import it back in. The exported file is useless.

KMNugent52 · Posted: Mon Apr 04, 2011 7:44 pm Post subject:

mol · Posted: Fri Jun 24, 2011 5:33 am Post subject:

i know a prog for recording calls for Yahoo! Messenger, try it http://www.imcapture.com/IMCapture_for_Yahoo_Messenger/

Barada Nels · Posted: Fri Jun 24, 2011 7:41 am Post subject:

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

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