magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

yazyazoo · MagicJack User Joined: 04 Aug 2009 Posts: 36

My ATA stopped working and haven't been with a phone for the last few days.

So do you guys think that I should plug in my MagicJack and let it update and try to get the new username and password?

I am running a Acer Revo for my always on server. I really didn't want the MJ to be installed on it but I think I may need to do this and let it update anyways.

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

Yes plug it in get new sip info ... but first how about reading the forums.

yazyazoo · MagicJack User Joined: 04 Aug 2009 Posts: 36

spider210,
I did read the forums. I read your thread about not plugging in your dongle. I read thru all the pages and seem to notice that some people did get it to work and some did not and some did not have to make any changes. The answers there are ambigous.

Is it possible to make a stick or wiki or updates section to the first post so readers can know the current status of not plugging in the dongle and if/what the current solution is?

TIA

nimbus · magicJack Apprentice Joined: 07 Jan 2009 Posts: 17

I think it depends on the magicjack hardware. Some people have no ata problems and others have reverted back to the dongle.

My ata stopped working for about 3 days. I reinstalled the dongle and got the sip id and password. Turns out this was the same id and pw that I always had.

I then rebooted my router (mjmd5 loaded on dd-wrt) and ata. Everything was working again with the same configuration that I had before the magicjack update.

ATA has been working for about 4 days now.

VaHam · Dan Should Pay Me Joined: 13 Feb 2008 Posts: 851

MJ went to rotating passwords at each register for a period there and changed some user names slightly (the last character) in some cases at that time. They have for now reverted back to non-rotating passwords temporarily; however I strongly suspect they will return to the rotating passwords when they release MagicTalk.

yazyazoo · MagicJack User Joined: 04 Aug 2009 Posts: 36

I updated and used mjsip to find my password. It said my username and password was still the same. However my ATA still doesn't work. I can see in the ATA gui that the username and password work because it says it's online but no dialtone.

If I change my username with a exxxxxxx03 or exxxxxxx02 etc it says that the authentication doesn't work.

So I know my original password and username is working. I wonder why my ATA isn't working. No dialtone is heard or seen in the GUI.

Any suggestions? I

sabresfan · Posted: Mon Sep 13, 2010 2:05 am Post subject:

yazyazoo · MagicJack User Joined: 04 Aug 2009 Posts: 36

sabresfan,
Where would I find this setting? I see on the GUI it says the last registration was today at 10:17am, also says a message waiting is yes, and call 1 tone still says none.

Would that setting change? It was working before.

I found it. It is set to 180. Is that too large?

TIA

arcadia2uk · Posted: Mon Sep 13, 2010 2:31 pm Post subject:

It might actually be set to tight. I do longer use an ATA, but if I remember it right it was set to 3600. But, I doubt this is the issue you're facing.

sabresfan · Posted: Mon Sep 13, 2010 2:57 pm Post subject:

180 is what mine is set to. I would try xlite with your sip credentials and mjmd5 and see if it works. If you can get it working there first then try your ata again.

arcadia2uk · Posted: Mon Sep 13, 2010 3:48 pm Post subject:

I believe Xlite has built in MD5 support and doesn't need MJMD5 in order to work with your MJ credentials.

crackerjack · Dan Should Pay Me Joined: 16 Nov 2007 Posts: 784

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

Update or not?