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2 magicjacks. 1 perfect, the other not so much



 
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yeshoney
MagicJack Newbie


Joined: 07 Jun 2008
Posts: 3

PostPosted: Mon Aug 03, 2009 7:58 pm    Post subject: 2 magicjacks. 1 perfect, the other not so much Reply with quote

One of my MJs works fine with headset. Doesnt work when I switch to telephone. Smartphone says its ready to use but when I pick up phone there is no dial tone. I can still place a call dialing on smartphone. The called person hears his phone ring but cannot hear a word I say nor I hear him.

On same computer and using same telephone, another MJ unit works perfect.

I have tried changing computer, changing telephone, played with settings, upgrades, another USB (no extension chord)... all I can think of.
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hsweiss
Dan Should Pay Me


Joined: 28 Mar 2008
Posts: 563
Location: Maryland

PostPosted: Tue Aug 04, 2009 3:06 pm    Post subject: Reply with quote

Sounds like one of the MJ is defective. Get the tech chat folks to replace it for you.
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