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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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yeshoney MagicJack Newbie
Joined: 07 Jun 2008 Posts: 3
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Posted: Mon Aug 03, 2009 7:58 pm Post subject: 2 magicjacks. 1 perfect, the other not so much |
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One of my MJs works fine with headset. Doesnt work when I switch to telephone. Smartphone says its ready to use but when I pick up phone there is no dial tone. I can still place a call dialing on smartphone. The called person hears his phone ring but cannot hear a word I say nor I hear him.
On same computer and using same telephone, another MJ unit works perfect.
I have tried changing computer, changing telephone, played with settings, upgrades, another USB (no extension chord)... all I can think of. |
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hsweiss Dan Should Pay Me
Joined: 28 Mar 2008 Posts: 563 Location: Maryland
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Posted: Tue Aug 04, 2009 3:06 pm Post subject: |
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Sounds like one of the MJ is defective. Get the tech chat folks to replace it for you. |
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