Unofficial magicJack Forum

Unofficial magicJack Forum

Your Unofficial magicJack and magicJack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
2 magicjacks. 1 perfect, the other not so much

 
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
yeshoney
MagicJack Newbie


Joined: 07 Jun 2008
Posts: 3

PostPosted: Mon Aug 03, 2009 7:58 pm    Post subject: 2 magicjacks. 1 perfect, the other not so much

One of my MJs works fine with headset. Doesnt work when I switch to telephone. Smartphone says its ready to use but when I pick up phone there is no dial tone. I can still place a call dialing on smartphone. The called person hears his phone ring but cannot hear a word I say nor I hear him.

On same computer and using same telephone, another MJ unit works perfect.

I have tried changing computer, changing telephone, played with settings, upgrades, another USB (no extension chord)... all I can think of.
Back to top
View user's profile Send private message
hsweiss
Dan Should Pay Me


Joined: 28 Mar 2008
Posts: 563
Location: Maryland

PostPosted: Tue Aug 04, 2009 3:06 pm    Post subject:

Sounds like one of the MJ is defective. Get the tech chat folks to replace it for you.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Powered by phpBB Ultra Turbo Extended Edition Live © 2001-9999, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.