magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

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401 auth error

 
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Spider210
MagicJack Expert


Joined: 06 Dec 2008
Posts: 96
PostPosted: Tue Aug 24, 2010 12:56 pm    Post subject: 401 auth error
I had to renew my mj service today, when I did they told me to connect the mj to make sure it works, well I did that and then disconencted it.

I always used mjproxy instead with my sipclient and now since i renewed I get 401 auth error like instantly when I try to connect with sip but the mj its self works and makes calls fine. Anyone else have this problem?

Could they have changed my sip credentials /password with the update to my mj dongle?
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784
PostPosted: Tue Aug 24, 2010 2:22 pm    Post subject: Re: 401 auth error
Spider210 wrote:
I had to renew my mj service today, when I did they told me to connect the mj to make sure it works, well I did that and then disconencted it.

I always used mjproxy instead with my sipclient and now since i renewed I get 401 auth error like instantly when I try to connect with sip but the mj its self works and makes calls fine. Anyone else have this problem?

Could they have changed my sip credentials /password with the update to my mj dongle?

One sure way to verify...try extracting your sip creds using the latest method described in the forums. Can't hurt.
Please let us know your results
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Spider210
MagicJack Expert


Joined: 06 Dec 2008
Posts: 96
PostPosted: Tue Aug 24, 2010 6:17 pm    Post subject:
Now I got this screen on MJ

"Congratulations, you were fortunate enough to receive the latest magicJack hardware. We are catching up with the magicJack software and will release an upgrade by the end of the month.

To continue, insert your magicJack into a USB port on your computer, then click the magicJack icon."


No luck on getting sip either Sad
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