magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

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5-Minute Outgoing Call Cut-Off- RESOLVED?????

 
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Mr.Rogers
MagicJack Newbie


Joined: 16 Jul 2009
Posts: 2
PostPosted: Sat Jul 18, 2009 9:10 pm    Post subject: 5-Minute Outgoing Call Cut-Off- RESOLVED?????
I'm experiencing the 5-minute automatic cut-off for my outgoing calls. I dont think anybody from MJ is solving this issue yet. They let you think that it's a user problem. I had this dilemma for about 2 weeks now.

I couldnt help but think that could this be country specific? I am calling from Philippines to Canada daily. Could it be that they know the numbers you are always calling and probably put a limit to it?? It really pisses me off to dial every 5 minutes and redialling takes forever.

Am I the only one who is experiencing this? I'm surprised nobody is mentioning it here..
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murphy
Dan isn't smart enough to hire me


Joined: 21 Jan 2009
Posts: 184
Location: Pennsylvania
PostPosted: Sun Jul 19, 2009 7:01 am    Post subject:
Make sure that the computer is not configured to go to sleep after a certain time. Also go into Device Manager and set the root hubs for all USB ports to NEVER go to sleep to save power.
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VoipDude
Dan isn't smart enough to hire me


Joined: 06 Mar 2009
Posts: 129
PostPosted: Sun Jul 19, 2009 2:38 pm    Post subject:
I'll have to give this a try on my sister's MJ. She is often disconnected after so many minutes (it varies) and has to redial again.
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