magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
911 is yellow instead of green

 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
snowigloo
Dan isn't smart enough to hire me


Joined: 14 Nov 2007
Posts: 122
PostPosted: Sat Dec 08, 2007 2:22 pm    Post subject: 911 is yellow instead of green
911 is yellow instead of green then when i put the cursor over it it says pending
Back to top
TOF
MagicJack Contributor


Joined: 12 Nov 2007
Posts: 55
PostPosted: Sat Dec 08, 2007 4:57 pm    Post subject: Re: 911 is yellow instead of green
snowigloo wrote:
911 is yellow instead of green then when i put the cursor over it it says pending


Yep, I noticed that also. Two other things standout for me today:

1. MJ has apparently resolved the "Favorites" poling in IE7/WinXP SP2. I used Perfmon and got no bumps plus I watched TaskManager and saw no activity unless I dialed. That's a step forward that I may have missed previously.

2. Only the one Ad about LA numbers soon and change your # has been on for about 45 minutes.

Surprised
Back to top
ChuckIL
MagicJack Contributor


Joined: 28 Nov 2007
Posts: 54
PostPosted: Mon Dec 10, 2007 11:45 am    Post subject:
It appears to be related to a 911 address authentication system.

Back to top
idahojoec
MagicJack Newbie


Joined: 11 Dec 2007
Posts: 4
PostPosted: Tue Dec 11, 2007 4:57 pm    Post subject:
I have experienced the yellow 911 also. Used to work fine but in the last day or so it has gone yellow. Also when I pick up the phone the MJ screen no longer pops to the top. It used to become center screen as soon as I lifted the phone. I tried to contact technical support but no luck. I hope this does not mean the end of MJ.
Back to top
garybritt
MagicJack Contributor


Joined: 15 Nov 2007
Posts: 62
PostPosted: Tue Dec 11, 2007 7:19 pm    Post subject:
TOF, my experience regarding polling doesn't match yours. Its still consuming excessive CPU time (i.e. anything greater than 0 is excessive when the program is minimized and idle). I minimize the amount of time consumed by not having any IE Favorites at all, but even that only drops average consumed CPU time to around .5 to 1 percent per second.

Gary
Back to top
TOF
MagicJack Contributor


Joined: 12 Nov 2007
Posts: 55
PostPosted: Wed Dec 12, 2007 7:20 pm    Post subject:
garybritt wrote:
TOF, my experience regarding polling doesn't match yours. Its still consuming excessive CPU time (i.e. anything greater than 0 is excessive when the program is minimized and idle). I minimize the amount of time consumed by not having any IE Favorites at all, but even that only drops average consumed CPU time to around .5 to 1 percent per second.

Gary


Yes you are correct. Today when I fired it up and checked, the poling was back! This after changing the number. Also the yellow 911 indicator is still there and although I haven't timed it a different ad (voice mail one) has rotated in.

Oh well, I'll trade the poling price for the new number. Cool
Back to top
garybritt
MagicJack Contributor


Joined: 15 Nov 2007
Posts: 62
PostPosted: Thu Dec 13, 2007 12:13 am    Post subject:
I successfully changed the numbers on my two magicjacks today. That made the yellow light for 911 go away for me.

Hopefully they will fix the polling. They definitely know its an issue based on comments made by me and others on the old board.

Gary
Back to top
OldNuc
MagicJack User


Joined: 14 Nov 2007
Posts: 30
Location: Far Southwest Iowa
PostPosted: Thu Dec 13, 2007 8:44 am    Post subject:
Have done nothing to the number and the yellow button is now green this AM.
Back to top
snowigloo
Dan isn't smart enough to hire me


Joined: 14 Nov 2007
Posts: 122
PostPosted: Thu Dec 13, 2007 10:12 am    Post subject:
mine is still yellow
Back to top
TOF
MagicJack Contributor


Joined: 12 Nov 2007
Posts: 55
PostPosted: Thu Dec 13, 2007 10:22 am    Post subject:
OldNuc wrote:
Have done nothing to the number and the yellow button is now green this AM.


My 911 indicator also shows Green this morning and indicates it has been authenticated.
Wink
Back to top
AlaninKY
Dan isn't smart enough to hire me


Joined: 12 Nov 2007
Posts: 270
Location: Louisville, KY USA
PostPosted: Thu Dec 13, 2007 3:51 pm    Post subject:
The magicJack I'm using right now at the office is yellow and I have done nothing with the number. Sad
Hopefully it will be green soon.
Back to top
Al
MagicJack User


Joined: 14 Nov 2007
Posts: 32
PostPosted: Fri Dec 14, 2007 1:11 pm    Post subject:
AlaninKY wrote:
The magicJack I'm using right now at the office is yellow and I have done nothing with the number. Sad
Hopefully it will be green soon.


FWIW, a discussion with MJ support yesterday about the yellow 911 yielded a "they are aware that *some* have the yellow 911 and it should be fixed in 1-2 days"

We are all aware of the reliability of their estimates so take it with a grain of salt! Wink
Back to top
AlaninKY
Dan isn't smart enough to hire me


Joined: 12 Nov 2007
Posts: 270
Location: Louisville, KY USA
PostPosted: Fri Dec 14, 2007 4:07 pm    Post subject:
AlaninKY wrote:
The magicJack I'm using right now at the office is yellow and I have done nothing with the number. Sad
Hopefully it will be green soon.


All three of my magicJacks are now Green! Celebration!
Back to top
seattlecard
MagicJack Newbie


Joined: 30 Nov 2007
Posts: 5
PostPosted: Fri Dec 14, 2007 5:15 pm    Post subject:
If I have an emergency, the last thing I am going to depend on is my magicjack. Doesn't work half the time anyway...
Back to top
snowigloo
Dan isn't smart enough to hire me


Joined: 14 Nov 2007
Posts: 122
PostPosted: Fri Dec 14, 2007 7:10 pm    Post subject:
seattlecard wrote:
If I have an emergency, the last thing I am going to depend on is my magicjack. Doesn't work half the time anyway...


Still would be nice to have just in case someone broke in your house and you were trapped in the room where your magicjack phone was and you forgot your cell phone out in the car that night.
Back to top
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Powered by phpBB Ultra Turbo Extended Edition Live © 2001-9999, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.