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911 Question?

 
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Mon Sep 13, 2010 8:41 pm    Post subject: 911 Question?

Hi my computer has 2 internal hardrives. The 1 TB one has Windows 7 U on it while the other has Vista Home on it. My question is why does the Vista one has the green 911 on it which has been verify but the Windows 7 U which i use does not have the 911 Verified yet.
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pbjandfritos
MagicJack Expert


Joined: 25 Jun 2010
Posts: 92
Location: Michigan, United States

PostPosted: Tue Sep 14, 2010 11:20 am    Post subject: Re: 911 Question?

Alphamale wrote:
Hi my computer has 2 internal hardrives. The 1 TB one has Windows 7 U on it while the other has Vista Home on it. My question is why does the Vista one has the green 911 on it which has been verify but the Windows 7 U which i use does not have the 911 Verified yet.


Ask Magic Jack Support to reset your account, or you can go into internet explorer and in your address bar, you will find a link that will show the 911 info. Then select your location and refresh the page until it says that the 911 has been valadated. If the 911 is still yellow on the softphone, You could click on Add a new location, and cancel. That should make the 911 go green. You will have to mess with it every time you start up the magic jack.

Hope this helps.

Ernie
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Tue Sep 14, 2010 1:20 pm    Post subject:

Yea ok thanks. The Windows Vista is not working now either oh boy.

Another thing is theres 2 correct addresses but one of those has a extended zip code? So im not sure which one to use.
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tsmith
Dan isn't smart enough to hire me


Joined: 18 Jan 2010
Posts: 420
Location: Utah

PostPosted: Tue Sep 14, 2010 2:01 pm    Post subject:

Mine's yellow now on both MJs. The address is correct on both, so I'm not going to worry about it. As long as the phone calls work that's all I really care about.
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Tue Sep 14, 2010 2:11 pm    Post subject:

Where i could call 911 and see if it works lol.
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tsmith
Dan isn't smart enough to hire me


Joined: 18 Jan 2010
Posts: 420
Location: Utah

PostPosted: Tue Sep 14, 2010 2:52 pm    Post subject:

Laughing They're probably in the phone book.... Mr. Green
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania

PostPosted: Tue Sep 14, 2010 3:36 pm    Post subject:

tsmith wrote:
Laughing They're probably in the phone book.... Mr. Green


I hope so as I lost the # to 911

Smile

Joe Sica
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tsmith
Dan isn't smart enough to hire me


Joined: 18 Jan 2010
Posts: 420
Location: Utah

PostPosted: Tue Sep 14, 2010 5:56 pm    Post subject:

Yup, I can never remember that number Joe.
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania

PostPosted: Tue Sep 14, 2010 5:59 pm    Post subject:

tsmith wrote:
Yup, I can never remember that number Joe.



WHEW I am glad I am not alone!!

Joe Sica
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Wed Sep 15, 2010 12:42 pm    Post subject:

My head is my phonebook lol
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magicdoctorwookie
magicJack Apprentice


Joined: 12 Aug 2010
Posts: 11

PostPosted: Wed Sep 15, 2010 12:47 pm    Post subject:

I just put the # for 911 in speed dial location 3289 that way I just hit 3289 to dial 911. Much easier to remember it that way. I hope this helps.
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Wed Sep 15, 2010 1:09 pm    Post subject:

Heidi: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.

oh goodie
lalala still waiting

http://www.cleveland.com/countyincrisis/index.ssf/2010/09/county_commissioner_jimmy_dimo_1.html
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Wed Sep 15, 2010 3:47 pm    Post subject:

Yea ok do that then thanks.

http://www.wtam.com/pages/seth.html
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Thu Sep 16, 2010 12:21 pm    Post subject:

Now my keypad says not connected and no 911 available. What is going on here?
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pbjandfritos
MagicJack Expert


Joined: 25 Jun 2010
Posts: 92
Location: Michigan, United States

PostPosted: Thu Sep 16, 2010 12:28 pm    Post subject:

Alphamale wrote:
Now my keypad says not connected and no 911 available. What is going on here?


Try to turn off your computer, turn back on your computer, start MJ, and see what happens.

Ernie
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Thu Sep 16, 2010 12:42 pm    Post subject:

Ok that did work. But last night when i turned the computer off it said this.


MJ Aplication error the insruction at 0x68b75e4b reference memory at 0x68c31e4b. The memory at 0x68c31af8 The memory could not be read. Click ok to terminate. And when i just turned it on today it said this again. But when you ask me to shut it down again it came up ok.
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pbjandfritos
MagicJack Expert


Joined: 25 Jun 2010
Posts: 92
Location: Michigan, United States

PostPosted: Thu Sep 16, 2010 12:54 pm    Post subject:

Sounds like it was a memory issue. It is a good idea to shut down your computer and reboot it again every few days. That resets the memory. Restarting it doesn't reset the memory. I am glad that I got it working for you!

Ernie
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1548

PostPosted: Fri Sep 17, 2010 5:58 am    Post subject:

pbjandfritos wrote:
Sounds like it was a memory issue. It is a good idea to shut down your computer and reboot it again every few days. That resets the memory. Restarting it doesn't reset the memory. I am glad that I got it working for you!

Ernie


Not to hijack the original topic, but I'm getting the memory error message too. Mine is not going away on shutdown. It does go away when MJ is unplugged and I shutdown or restart, but comes back when plugged back in. Any suggestions, or is the start of my device failing?
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Alphamale
MagicJack User


Joined: 28 Aug 2010
Posts: 32

PostPosted: Fri Sep 17, 2010 8:36 pm    Post subject:

MJ Aplication error the insruction at 0x68b75e4b reference memory at 0x68c31e4b. The memory at 0x68c31af8 The memory could not be read. Click ok to terminate.

This is still coming up after i shut the computer down. Any one have some ideals what i could do to fix it.
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