magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

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911 service

 
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rgoldsmith36
MagicJack Newbie


Joined: 14 Apr 2008
Posts: 7

PostPosted: Wed May 14, 2008 11:05 pm    Post subject: 911 service

The 911 service at my current location does not work, It has worked at other locations. Any suggestions? the MJ chat is worthless.
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Wed May 14, 2008 11:14 pm    Post subject:

What do you mean by 911 not working at your current location? The 911 button turns red or yellow or the actual 911 call is not getting to emergency center?
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TreasureGift
MagicJack User


Joined: 16 Apr 2008
Posts: 39
Location: On a mountain side in the high desert of far West Texas

PostPosted: Thu May 15, 2008 3:25 am    Post subject:

When I first started using my MJ, it took a few days for the 911 button to turn green, maybe it will work for you in a day or so...
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Thu May 15, 2008 3:32 am    Post subject: Re: 911 service

rgoldsmith36 wrote:
The 911 service at my current location does not work, It has worked at other locations. Any suggestions? the MJ chat is worthless.


Call the police department and get the dispatchers telephone number and ask them if there is anything wrong with the address you have entered. It is possible to have an address that is so new it does not show on their maps ... etc and I am sure they will work with you to remedy the problem.
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rgoldsmith36
MagicJack Newbie


Joined: 14 Apr 2008
Posts: 7

PostPosted: Thu May 15, 2008 1:30 pm    Post subject:

the 911 button stays red. If i call 911, the call goes to the ems response team at the last location.
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rgoldsmith36
MagicJack Newbie


Joined: 14 Apr 2008
Posts: 7

PostPosted: Thu May 15, 2008 1:32 pm    Post subject:

Holman... Thanks, I'll try that.
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