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911

 
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sligg
MagicJack Expert


Joined: 29 Nov 2007
Posts: 89

PostPosted: Thu Jul 10, 2008 9:40 am    Post subject: 911

911 button is yellow, when does it turn green?
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HendersonMike
Dan isn't smart enough to hire me


Joined: 09 Apr 2008
Posts: 274
Location: Henderson, Nevada state, usA

PostPosted: Thu Jul 10, 2008 11:36 am    Post subject:

................. when the mold sets in ...............................................
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bugmenot01
magicJack Apprentice


Joined: 18 May 2008
Posts: 12

PostPosted: Thu Jul 10, 2008 1:47 pm    Post subject: 911

Mine has been yellow since June 24th
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bneuman
Dan isn't smart enough to hire me


Joined: 01 Jan 2008
Posts: 136
Location: Baldwinsville, NY

PostPosted: Thu Jul 10, 2008 2:27 pm    Post subject:

From the Magicjack Knowledge Base
Quote:
We validate each of the civic locations that have been entered for your magicJack™ by using the phone display on your computer.

Any red location shown is a US location that our 911 provider could not identify. Click on the red light in http://my.magicJack.com to fix the information.

Any black location shown is a non-US location. If a non-US location is selected, no services will respond if you dial 911. You don't need to change these; they are shown for your information.

Any yellow location shown is a location that has not yet been verified. Verification can take a few days some times.


One of my MagicJacks has been yellow for about 3 weeks....

bill
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Darkman90808
Dan Should Pay Me


Joined: 27 Feb 2008
Posts: 701

PostPosted: Thu Jul 10, 2008 6:49 pm    Post subject:

Don't know if this has been addressed before, but does anyone know how to test 911 without actually making a call. I just called the local PD and they were clueless. I called a friend whose father is a retired fireman and she didn't know either.

I did an internet search an some cities offer a number to call and set an appointment time to test 911 calls, but I couldn't find anything for Long Beach, CA.
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HendersonMike
Dan isn't smart enough to hire me


Joined: 09 Apr 2008
Posts: 274
Location: Henderson, Nevada state, usA

PostPosted: Thu Jul 10, 2008 7:30 pm    Post subject:

Darkman, wait till about 10:00 am your time and call the 911 and tell them that it is not an emergency call but you are configuring a new phone and want to make sure it works. Ask them if your address shows up. Then thank them. Make the call short as possible.
That's what I used to do when I got a new phone and entered 911 into speed-dial.
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Darkman90808
Dan Should Pay Me


Joined: 27 Feb 2008
Posts: 701

PostPosted: Fri Jul 11, 2008 10:44 am    Post subject:

HendersonMike... thanks for the tip. Still makes me nervous, though. I get the feeling these guys deal with a lot of knuckleheads on a pretty routine basis. I plan on sending a letter to the Mayor, Chief of Police, etc. requesting they look into providing this as a service.

Couldn't find it readily this a.m. but I saw an article where a city in Indiana provided a number to call and arrange a phone appointment to test your 911 number. IMO, with VoIP as the future, it only makes sense.

I thought the following article was interesting: http://www.tomshardware.com/forum/45995-37-article-call-test-phone
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bugmenot01
magicJack Apprentice


Joined: 18 May 2008
Posts: 12

PostPosted: Mon Jul 14, 2008 3:55 pm    Post subject: 911 Went Green

911 went green today - July 14th

So it took them from june 24th until today to figure my location out.

I still haven't tested it because I'm not sure how to set up that appointment and I find little info on the net.
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