magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

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A Good Price For Ooma
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az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ
PostPosted: Sun Feb 08, 2009 10:49 am    Post subject:
stroths wrote:
Here's a copy of their FAQ from Dec 2007. The last point talks about using other people's private lines. It doesn't state landline specifically though.

http://web.archive.org/web/20071221213920/www.ooma.com/learn/ooma_faq.php

Quote:

If my calls are routed through someone else's private line over the internet, how does ooma ensure that my calls remain private and secure?

* close ooma has been engineered to detect and thwart third-parties from being able to listen in on your phone calls. As a result, ooma is no less secure than a traditional landline.


Thanks. That's the topic which is the subject of many warnings on blogs and forums concerning Ooma. I'm still leery that they don't use customer landlines (when available) to terminate calls for other customers.

"Saxman" had a letter from Ooma saying they don't do this any more. But, the FAQ indicates they do. I'm surprised (given the level of criticism) that they wouldn't make their withdrawal from this practice clearer and more visible. And now we'll be told "They must have just forgot to remove it."

That's possible. But, doesn't seem plausible considering all the criticism Ooma has received. If they withdrew from this obviously insecure practice, it seems like they'd waste no time making it clear they withdrew.

Mark
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