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A Good Price For Ooma
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
Posts: 395

PostPosted: Tue Feb 03, 2009 7:34 pm    Post subject: A Good Price For Ooma

I have had MJ for 3 years and at first it was great. I had mostly clear calls and after adding the Hawking HBB1 Broadband Booster it improved even more. But something has happened to my service in the last few months.It's been hit and miss as far as the call quality goes and now about every other call is not good. There is some type of interference on my end or on the other end and when it's happening on the other end and I can't hear it it's very frustrating when people complain and I can't hear anything wrong. But then sometimes the problem is real obvious and we both hear some kind of echo or clicking or a delay in the audio.

So, I can say this thing has saved me alot of money in long distance but now because it's sound has gotten worse and too many people are complaining, I have to shell out more money and get a phone that works good every time. I did alot of research and according to all the major news orginizations like Newsweek and Time and USA Today, the Ooma is the very best deal for the money. A one time price of $250.00 and thats it. No more charges for anything ever.

If you want to call outside the US they sell International phone time for as little as 1 cent per minute! This device is the size of a telephone recorder and the internet plugs into it before your computer. You don't need the computer running to make calls which saves a little more money on electricity as well as the wear on the pc. I read alot of reviews and have heard nothing negative about this system and all user reviews are saying the call sound quality is excellent. I just ordered mine from Ebay. They sell at Fryes and Walmart and Best Buy and alot of other places all for 250.00 but I found this for $195.00 plus $15.00 for shipping. So it's a $40.00 savings.

Magic Jack for me was good for a long time but now, maybe because of all the new customers they have overloaded the system and the audio has gone downhill. It has in my area, maybe yours is still sounding good. Anyway, if your interested in Ooma, here's the Ebay site to get one new at a discount.
http://shop.ebay.com/?_from=R40&_trksid=m38.l1313&_nkw=ooma&_sacat=See-All-Categories
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
Posts: 829
Location: Japan

PostPosted: Tue Feb 03, 2009 8:16 pm    Post subject:

Although it is not likely that MJ is the cause of your declining call quality (Do you have another SIP-based VoIP service to compare MJ to?), the financial bottom line in considering ooma is the same as the one for MJ. That is, you are betting that you can extract $200 ($250 regular price) worth of value from the ooma service before the ooma ATA dies or ooma goes out of business. You did the same thing when you considered if you could get $40 worth of value out of MJ before the MJ adapter died or MJ went out of business.

I happen to agree that the technical merits of using an ATA far exceed those of using a USB adapter, but the financial consideration is what drives this decision, and only you can determine your risk/reward threshold.

By the way, having not looked into ooma myself, I am curious if their ToS has any one-sided, unable-to-determine-in-advance, usage limitations like MJ does. If you are a heavy enough user, can you end up being stuck with a $200 ooma paperweight sitting next to your $40 MJ paperweight?
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
Posts: 395

PostPosted: Tue Feb 03, 2009 8:47 pm    Post subject:

I asked them about the "unlimited calling" and why they have a 3000 minute per month limit. They said it's to prevent people from using the system as a call center and most people are not effected by it at all. The also use a built in QOS that is setup by default so the calls stay real clear no matter how much traffic may be on there. You can also set the qos yourself as well. Other then that I have been reading the terms and see no drawbacks and have heard none fron any users in their reviews.

I can't see these guys going away anytime soon now they are setup in all major stores and they are selling very fast. Of course they can go out of business like anyone can but it's a $200.00 gamble I'm willing to take. If they last 1 year I will have been paying $16.00 a month and it's paid for and I make alot of long distance calls. For me to get super clear calls for that price, if they fold up in 1 year I'm good. But I don't see it happening. If they were in trouble they would have to stop selling the systems now and not continue to take money that they may end up paying back in a bankruptcy hearing. The company has a good product that is rated the best of it's kind. They have the best sounding calls over voip then all other companies and if you google Ooma reviews and see what the major news outfits are saying you will get an idea why I bought one.
Bottom line is I just could not keep hoping for clear calls from MJ. Just not reliable enough for me.-The first 2 years were pretty good, but after that it started to go South. Like I said, if yours is working good, keep using it, I would, but mine,s just not working good enough anymore.
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
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Location: Japan

PostPosted: Tue Feb 03, 2009 8:50 pm    Post subject:

I agree with your logic. They are up front about the 3000 minute cap and you are agreeable. That shifts the risk/reward threshold significantly in your favor.
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murphy
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Joined: 21 Jan 2009
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Location: Pennsylvania

PostPosted: Tue Feb 03, 2009 8:52 pm    Post subject:

They have a 3000 minute per month outgoing call limit that is clearly stated in their FAQ.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Tue Feb 03, 2009 8:59 pm    Post subject:

Yes they do and it shouldn't effect anyone. That's way more then enough even for a family. I think they have other plans available that may give you more if you need it but I'm not sure. For me 3000's plenty-

and Mberlant, I noticed your in Japan, I checked and the cost to call there is 43 cents per minute. I don't know how that compares to others. Are you using MJ in the States as well as there? If so, hows the sound been?
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DanD
magicJack Apprentice


Joined: 27 Feb 2008
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PostPosted: Tue Feb 03, 2009 9:47 pm    Post subject:

The major issue with Ooma is tech support. As long as you don't have any issues, I say go for it, however, if you should have a problem, be prepared for verrrrrrrrrrry looooooooong hold times, and multiple disconnects before speaking to someone, if you actually do get to speak to someone. To verify, call their toll-free tech support line now.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Tue Feb 03, 2009 9:54 pm    Post subject:

I haven't had to call them but I did email with a question and I got a reponse the next day. Fortunetly, they have a good support forum that I should be able to get help from. They have Ooma employees as moderators on it and it may be enough. I'm hoping the setup is as easy as they say, but I do have a few things like a broadband booster and a switch that also get plugged in and I need to know the right way to set it up. I have heard they take a while to answer the phones. With MJ the only times I needed support help was to get the audio improved and as Ooma dosent have that problem I can't see any reason I'll be needing to call them. Hopefully.
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
Posts: 829
Location: Japan

PostPosted: Tue Feb 03, 2009 10:35 pm    Post subject:

saxman, 43 cents per minute is frightfully expensive. Most VoIP services charge around 3 cents per minute. MCI/Costco charges 12 cents via their calling card and ATT/Sam's charges 9 cents. My guess/hope is that 43 cents is the price to call a Japanese cell phone. Japan, like most of the world outside of the US and Canada, charges the call originator for any cellular call, so the price of an airtime minute is tacked onto the price of the landline portion of the call.

I operate Asterisks in various parts of the world and use different companies to complete calls to the various parts of the world and to get DIDs and Access Numbers around the world.

I have no problem with using any VoIP service from Japan, including MJ. Here in Japan, where everything else is expensive, broadband is cheap and plentiful. I pay around $60 per month for 100Mbps FTTH SDSL. If I were to need more, I could upgrade to 1Gbps SDSL for $400 per month delivered on the same fiber drop (in place of the 100Mbps service). My measured line throughput is around 86Mbps, so I am in no position to complain. Latency to the US or Europe is around 200ms, which is barely noticeable to my ears.

Up to now, my MJ is integrated as a trunk via one of my SPA-3000s. With what I am learning here on this forum I expect shortly to migrate to direct integration with Asterisk.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Wed Feb 04, 2009 12:49 am    Post subject:

Thats strange, they charge only 1cent per minute for some calls to Europe but so much to Japan. Here's the list if you want to check other countries rates. Just go to the left and click on the International rates
http://www.ooma.com/buy/

100 mbps! Amazing fast speed. I've always heard the US is real slow compared to some counties in the East.
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
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Location: Japan

PostPosted: Wed Feb 04, 2009 5:28 am    Post subject:

Why are you trying to scare me, saxman? You missed a zero in the price. Ooma charges 4.3 cents per minute to a landline phone and 17.9 cents per minute to a cell phone. The landline price is a tad high, but the cell phone price is pretty reasonable.

By the way, that's not 100 millibits per second (small m) that's 100 megabits per second (BIG M). I have had a peak of almost 100 simultaneous voice channels without a hiccup.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Wed Feb 04, 2009 9:58 am    Post subject:

Yes-I did miss that o-they have a different way of showing the rates. Why not just have it say 4.3 cents per. Forget the decimal. On the Megs, yes I was thinking Megabits. That why I say thats a super fast speed your running there I think Comcast cable can give you that but it's going to cost ya. . Right now the top speed here for DSL is with Qwest and it's 20 mbps for home use. I had 12 but dropped it to 7 to save $20.00 a month. Can't really tell the difference between the 12 and 7. and it made no difference in the phone. I think I read that the advage download speed in the US is only 5 mbps. We gotta need for speed and some catching up to do. The problem is these ISPS want to gouge the customer to go fast. Any one comes along with a great price on real high speed they'll make a fortune!
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mberlant
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Joined: 01 Feb 2009
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Location: Japan

PostPosted: Wed Feb 04, 2009 10:47 am    Post subject:

Part of the problem is that Judge Greene broke up Ma Bell without truly comprehending the ramifications of that action. He didn't remember, for example, that AT&T's regulated monopoly status allowed them to plow money into infrastructure (we were the first large territory to extend telephone service to virtually every location), telecommunications technology (the first to automate Long Distance dialing), and non-telecommunications technology (they invented the transistor).

Continuing like that would have given the US the wherewithal to build out a fiber infrastructure in the US, just as they did with copper. Customers in the big cities would have been stuck paying 25 cents more per month than the cost of providing service allows, so that customers in Montana could enjoy fiber service reaching their homes, as well. That's what happened here in Japan and in Malaysia. In each case, the regulated monopoly telephone company began in the 1980s to replace all of their microwave CO interconnections with fiber. Understanding that labor is the largest component of this undertaking, both countries installed cables with many more pairs of fiber than they needed. In the 1990s, technologies advanced and new uses for fiber came to be. Gee whiz - they already had dark pairs waiting to be used for these new services.

Copper DSL became huge in Japan in the late 1980s, partially because the regulated monopoly installed, maintained and owned all of the DSL drops and DSLAMs, regardless of which ISP a customer chose. PPPoE is used in Japan (for both copper and fiber DSL) both to authenticate a user and to route that user through the phone company's DSLAM to the user's ISP's access router. No muss, no fuss. And, if you wish to change ISP, you just sign up with the new ISP, receive your new PPPoE credentials, and put them into your router. You are now receiving service from the new ISP without having to wait for your old ISP to vacate your telephone drop line for your new ISP to be able to connect you and without having to pay a new installation fee, because there was no new installation!

Copper DSL boomed, and the regulated monopoly's limited profit was plowed into the buildout of last mile fiber distribution emanating from every CO in the nation. At this point, virtually everyone who is within about 10 wire-kilometers of his CO can get 100Mbps or 1Gbps fiber service and everyone who is within about 5 kilometers of his CO can get 8Mbps/1Mbps copper service. On top of that, they designed a scheme for apartment buildings that delivers 1Gbps fiber to the building's MPoE and distributes it as 100Mbps copper DSL to every apartment in the building. You just sign up for an "apartment" contract, put your PPPoE credentials into your router and be up and running virtually immediately.

All of this would have been possible in the US were it not for the broken up RBOCs having fought bitterly that they couldn't pay for their buildout investment if they couldn't control the whole pie. Unfortunately, this was true. The breakup decision swept the US from regulated monopoly to free-for-all anarchy very quickly.

As a parallel in the US, for all of its pitfalls the deregulation of the electricity industry got some concepts right. The two things they got right were to leave the national grid (AT&T Long Lines, for those who remember) in the hands of one central organization and to leave local distribution to the local electric company (the ILEC). Alternative suppliers (wind, solar, chicken manure, etc.) connect to the grid and inject their electricity, customers select their preferred vendor and suck that amount of electricity out through their electric meters, and it all works.

In this manner, we don't have some high density cities with dozens of electricity distribution systems, one for each electric company, and rural areas where you can't get enough electricity to run your refrigerator and microwave oven at the same time. To change electric companies we don't have to wait for our old company to come out, take away their meter and disconnect their supply wire from our meter box so that our new company can come out to install their own supply wire and their own meter. And, we don't have to sit in the dark for a few days while the old company informs the new company that they are clear and it's ok for the new company to come in.

Why can't the US have such regulated/unregulated integration for telecommunications?

[/soapbox]
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az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Wed Feb 04, 2009 11:47 am    Post subject:

mberlant wrote:
Why can't the US have such regulated/unregulated integration for telecommunications?


I think that was an excellent analysis. This is going to turn into a "lounge" political discussion. But, truly "free markets" are usually problematic. Even those who advocate deregulation enjoy the benefits of food/drug quality laws (eliminating willing buyers and sellers from the marketplace); or the SEC (improving market-based outcomes in ways a free market wouldn't); or building codes and zoning laws (limiting how you can dispose of your property, the very basis of "free markets.").

Why is it difficult for us to find a balance? Because US legislation is polar ideologies, and people indoctrinated into buzzword labels (like "socialist" without considering all the "socialism" like the above which they benefit from every day).

Mark
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tloe
MagicJack Contributor


Joined: 03 Jun 2008
Posts: 63

PostPosted: Thu Feb 05, 2009 2:33 pm    Post subject:

Buy.com sells a hub & scout bundle for about $220 shipped, probably the best deal out there.
http://www.buy.com/prod/ooma-core-voip-phone-system-with-unlimited-us-calling-and-no-monthly/q/loc/111/208368757.html
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
Posts: 395

PostPosted: Thu Feb 05, 2009 2:54 pm    Post subject:

Tloe-in the 1st post on this page I put a link to the Ebay site I bought mine from. He sells them new , hub and scout for $195.00 plus $15.00 for shipping -I paid $210.00 total. He's got more.-Costco wants 220.00-By this time next year someone, probably in China will start making these for $10.00 a pop! lol-Correction-this unit is without the scout which I didn't need as I have a cordless phone with a second phone for the other room and they don't require the scout for those.

Only if it's a totally different phone on the same line. That Buy.com price is good if your needing the Scout as that makes the price of it around $15.00! And I just saw them on Ebay for $65.00-For people needing a second seperate line thats a really good deal. It allows two people to carry on seperate conversations on the same line at the same time. That's a nice feature.

Wow I just found a few of these that are being called "used" but have never been registered and they are from the maker. Foe $99.00! Sure wish I would have found that one first. Coulda saved $100.00-here's the link-it's for the hub abnd the scout both! Great deal and it's like new.
http://cgi.ebay.com/Ooma-VOIP-Hub-and-One-Ooma-Scout_W0QQitemZ190284744130QQihZ009QQcategoryZ61840QQssPageNameZWDVWQQrdZ1QQcmdZViewItem


Heres the Ebay link-210 total
http://search.ebay.com/search/search.dll?from=R40&_trksid=m37.l1313&satitle=ooma&category0=
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gators5
MagicJack User


Joined: 03 Dec 2008
Posts: 46

PostPosted: Thu Feb 05, 2009 8:03 pm    Post subject: I can't wait

I ordered mine from Costco because of their great return policy. That being said, my ooma is on a UPS truck heading across the country right now. With all the problems I've had with MJ, I can hardly wait to leave a third world country phone system and get back to good old USA standards. Just wish I had ordered next day delivery!
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Thu Feb 05, 2009 9:10 pm    Post subject:

Sounds like your as pumped up as me about finally getting this new invention I've heard so much about! They say that when you push some bottons, you can actually be talking to people in just a few minutes and then you can hear them talking back! And all this with no trips by way of Echo Mountain or reverb alley.They call them telephones and I don't know what I've been talking through for the last 3 years but it was high tech-in Ecuador!- I don't really know if I can run such a device without instructions! To actually not have calls drop off or get alot of clicking sounds and/or broken sentencess is going to take some practice getting used too.

Seriously, I am super pumped up and can't wait to hear this thing in action.I have been reading the different setup configurations and mine is pretty basic. I have to figure where my Hawking Broadband booster and switch will go.

Tell me something-are you going to keep your MJ number or get a new one from Ooma? I've been thinking it over and I checked with MJ and they said I can keep the numbers I have , I have 2., and the MJs too. For some reason I always thought they wanted them back like the cable company. But then it's another $40.00 to Ooma and it takes 3-4 weeks to port the number over. I also read that MJ numbers cannot be ported to Ooma-Anyone know?-Also, if I change numbers how do I let people know? When the Ooma answering machine starts, my own machine has to stop, meaning I can't have my machine givin out my new number! So how will anyone know my new number? Will MJ and Ooma both work on the same dsl at the same time?-That would solve that problem-run them both.!

Anyone know it's possible for Ooma and MJ to share one internet connection? I would like to run both Voip services using my dsl. Can do?


Last edited by saxman on Thu Feb 05, 2009 11:51 pm; edited 2 times in total
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maine-iac
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Joined: 25 Mar 2008
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Location: GA

PostPosted: Thu Feb 05, 2009 10:46 pm    Post subject:

You surprise me, Saxman. Don't you know that ooma doesn't use a PC?
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Thu Feb 05, 2009 11:29 pm    Post subject:

I know that Maine but it does use the internet and I'm wondering if it's possible to run two voip devices through the same connection. I also use the Hawking Broadband Booster so that also gets configured.See, Maine, my concern is that in the setup instructions it says not to try to run your own telephone recorder but to turn it off and only run the one with the Ooma. This tells me that they (the phones or recorders) cannot both be on at the same time. And I would like to keep MJ on so people can call my number and get through on it. Otherwise nobody knows my new number because I can't leave a forwarding message on the recorder-and MJ dosen't do that service for it's customers.but thats ok-I'll just do it the old fashion way and make a thousand calls one at a time and give people my new number.and emails good too-
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stroths
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Joined: 02 Apr 2008
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Location: Dallas, TX

PostPosted: Thu Feb 05, 2009 11:44 pm    Post subject:

saxman wrote:
I know that Maine but it does use the internet and I'm wondering if it's possible to run two voip devices through the same connection. I also use the Hawking Broadband Booster so that also gets configured.See, Maine, my concern is that in the setup instructions it says not to try to run your own telephone recorder but to turn it off and only run the one with the Ooma. This tells me that they (the phones or recorders) cannot both be on at the same time. And I would like to keep MJ on so people can call my number and get through on it. Otherwise nobody knows my new number because I can't leave a forwarding message on the recorder-and MJ dosen't do that service for it's customers.but thats ok-I'll just do it the old fashion way and make a thousand calls one at a time and give people my new number.and emails good too-


There's no reason they can't both run. They just have to be on separate phone lines. If you don't have separate lines then just hook a phone directly to the MJ to keep it separate.

You can run multiple VOIP devices at the same time. My wife has her Vonage business line, I have an ATA as well as a MJ and all run just fine.

Just so you know, Magicjack does have call forwarding. Just log into my.magicjack.com and you can forward it to any number you want.
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gators5
MagicJack User


Joined: 03 Dec 2008
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PostPosted: Thu Feb 05, 2009 11:49 pm    Post subject: Porting

When I went to their web site and put in my MJ number it said it could be ported.
I will try ooma for a month and if it works like all the reviews say it does, then I work port the MJ number so I don't have to email everyone that my number has been changed.
Once that is done MJ will go in a drawer, as a mouse trap that couldn't catch a mouse.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Fri Feb 06, 2009 12:17 am    Post subject:

Thanks for that info Stroths-So, what I can do is get a second phone so when people call my old number they get a message saying to call the new number and new phone, which will actually be on the same line as the other but it will be on the Ooma system. I was also thinking about using Grand Central to do this but they have no openings.--I ever get this all set up, I want this to be the last number change for good!-Thanks for the help folks-

Has anyone been using the other new FREE phone system called DUKADIAL?It works but you need to use the softphone to call, which is ok-For anyone with a local phone service only and a pc, this is perfect for saving money on long distance bills!(if you don't have voip already)-this is for those that can't afford MJ!
http://labs.jaduka.com/dukaDial
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
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Location: Japan

PostPosted: Fri Feb 06, 2009 1:41 am    Post subject:

The only thing that the receiving service (ooma) can do to check LNP possibility is to look up in the numbering registration tables to confirm that the Responsible Organization for that phone number (YMAX) has undergone LNP compliance (they have) and that they have not marked the number ineligible for LNP (YMAX has not, as they might properly do for a coin phone line, etc.).

Don't expect, though, for ooma to actually get MJ to give up the number. You see, you are not the registered holder of the telephone number MJ has issued to you - MJ is. MJ buys numbers in bulk from YMAX and lists themselves as the registered holder of the number. This is one of the reasons that MJ does not supply your name with your outbound Caller ID number.

Of course, things are always changing. I would love to hear your report that you have successfully ported an MJ-assigned phone number to another telephone company.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Fri Feb 06, 2009 1:51 am    Post subject:

Well I heard it could not be ported but now Gator just tried and said he could. When I asked the tech suppot they said the number is mine to do what I want with. I said I was changing service and they said ok-they didn't ask for the number back. Thats ok-I'm just going to change it to Ooma but I need it to work for awhile, I just checked out call forwarding and that looks like the way to go. Let my calls forward to the Ooma number for awhile-no second phone needed.Gator did you keep your MJ number or are you changing it? They give you a temp number for 3-4 weeks while you wait for your old number to be ported.

Gator-ok-your doin the trial first eh?-ok
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gators5
MagicJack User


Joined: 03 Dec 2008
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PostPosted: Fri Feb 06, 2009 9:33 am    Post subject: ooma porting

I'm first going to try ooma for a month to see if it lives up to its reviews. If it does then I will port the MJ number.
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saxman
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PostPosted: Fri Feb 06, 2009 7:42 pm    Post subject:

Gator-Mine was just delivered. Its a nice looking piece of hardware. Now-to set it.
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gators5
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Joined: 03 Dec 2008
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PostPosted: Fri Feb 06, 2009 9:57 pm    Post subject: Let us know

After you've made a few calls, give us your first impressions.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Fri Feb 06, 2009 10:39 pm    Post subject:

Gator-after doing the activation and picking a number, they gave me about 20 to choose from or the option of keeping my own. But I don't want the MJ number as I want to keep that number and maybe use it another time if they strart inproving the audio-

Anyway, I got it activated and set up and I have it running through my Hawking booster as well as a switch. I made a few calls nd it sounded just like any other landline-clear! But, I have a cordless and I'm going to go 1 step farther and go out and buy a corded phone just for extra clarity. But it took me less then 30 minutes and the lights lit up and the calls go through with no problems at all. Well worth the money. The unit itself is well made and small. Dosen't take up much room. The first thing you do after its working is to setup your voicemail and record an outgoing messge. They walk you through it and it just takes a minute to do. The whole setup was really simple and even with my extra hardware configurations it was about a half hour total time from opening the box to using the phone. I've only made a few calls but both were crystal clear-no echos or any other funny backgraound noise. Well worth the money! But, you tell me now-
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laserjobs
Dan Should Pay Me


Joined: 12 Nov 2007
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PostPosted: Fri Feb 06, 2009 10:44 pm    Post subject: Re: Let us know

gators5 wrote:
After you've made a few calls, give us your first impressions.


I agree, the calls were very good. I was able to listen to them buy hooking up an Ooma to my MJ and used wireshark to record the conversations. Laughing
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saxman
Dan isn't smart enough to hire me


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Posts: 395

PostPosted: Sat Feb 07, 2009 1:49 am    Post subject:

Well, you didn't hear my conversations as I didn't have MJ hooked up when I made my test calls. I wanted to make sure there would be no outside interference while making test calls with the Ooma. It's funny but when I made calls using Ooma it was crystal clear. But then I wanted to make a new outgoing messge to people that would be calling my old Magic Jack number, so I plugged it in and as soon as I got the recording to change my outgoing message I started getting echo and other noise.

So, I made the new message giving out my new number and I think people will know why I switched numbers and systems as soon as they hear it. There is a world of difference in the audio quality. I just spent 30 minutes talking to a friend of mine to really test Ooma out and it was perfect the whole time. He said it was better then or just as good as any landline. With MJ when I called him there was sounds on his end like numbers being entered on the phone-he said it was gone now and it was very clear. Problem solved!
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laserjobs
Dan Should Pay Me


Joined: 12 Nov 2007
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PostPosted: Sat Feb 07, 2009 2:23 am    Post subject:

saxman wrote:
Well, you didn't hear my conversations as I didn't have MJ hooked up when I made my test calls. I wanted to make sure there would be no outside interference while making test calls with the Ooma. It's funny but when I made calls using Ooma it was crystal clear. But then I wanted to make a new outgoing messge to people that would be calling my old Magic Jack number, so I plugged it in and as soon as I got the recording to change my outgoing message I started getting echo and other noise.

So, I made the new message giving out my new number and I think people will know why I switched numbers and systems as soon as they hear it. There is a world of difference in the audio quality. I just spent 30 minutes talking to a friend of mine to really test Ooma out and it was perfect the whole time. He said it was better then or just as good as any landline. With MJ when I called him there was sounds on his end like numbers being entered on the phone-he said it was gone now and it was very clear. Problem solved!


Sounds great if you don't mind the real possibility of your calls being hacked by another Ooma user.

Enjoy Smile
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Sat Feb 07, 2009 2:33 am    Post subject:

Not going to happen-I don't use a phone line and if I did I would put a filter or scrambling device on it if I was worried about it. But I'm not and beings there has not been one person that has said this has happened to them. I really don't think its happened. Maybe when they first started out but the way it works has been changed. Its 100% safe. If not please show me otherwise-some real documentation of this happening.
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gators5
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Joined: 03 Dec 2008
Posts: 46

PostPosted: Sat Feb 07, 2009 9:33 am    Post subject: They can't eves drop

If you go on the web you will discover that ooma has all calls encrypted that use the landline so another ooma customer can't eves drop. Not a single review by ooma customers mentioned a concern over using landline. The only time I've seen it mentioned is "the sky is falling, the sky is falling" poster on this site.
Saxman, or any other ooma user, on the caller ID when you receive a call is the name listed or just the number?
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az2008
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Joined: 20 Aug 2008
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Location: Tempe, AZ

PostPosted: Sat Feb 07, 2009 1:20 pm    Post subject: Re: They can't eves drop

gators5 wrote:
If you go on the web you will discover that ooma has all calls encrypted that use the landline so another ooma customer can't eves drop.


How does Ooma do that? The story is that Ooma will use a customer's landline (if it exists) to terminate calls into that local calling area for other Ooma customers (to reduce Ooma's costs). Those calls are to non-Ooma customers. If there's some encryption of what goes out over an Ooma customer's POTS line, then whoever is being called (not an Ooma customer) would need a decryption device.

gators5 wrote:
Not a single review by ooma customers mentioned a concern over using landline.


That's not true. I posted a few links to "Saxman" describing the problem. One was even an interview with an Ooma technical engineer. "Saxman's" response was similar to that guy on the '70s sitcom "Soap" (who would wave his hand in front of his face, repeating "I'm invisible, I'm invisible...").

Maybe something has changed about Ooma's architecture and business model. But, I haven't seen anything clearly announcing such a change. Just a lot of obfuscation about how "you don't need a POTS line with Ooma" (completely missing the point).

Mark
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murphy
Dan isn't smart enough to hire me


Joined: 21 Jan 2009
Posts: 184
Location: Pennsylvania

PostPosted: Sat Feb 07, 2009 1:40 pm    Post subject:

I don't know but the recommended landline is a stripped down line with everything removed but busy call forwarding. To me that means no long distance service, no regional toll service, and a message unit charge for every local call. I have such a line for my alarm system but it is not integrated with ooma. It costs a little less than $16.00 per month. Every outgoing call on that line costs money unless it is to a toll free number. If ooma was trying to utilize their customer's landlines to make local calls for other ooma customers there would be a lot of complaining about the extra charges on the landlines. I have not seen any mention of that happening. So whether or not they intended to do that, it is not a viable option because they would very quickly start losing customers in the worst case or have customers separating their landline from ooma to avoid those charges.
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laserjobs
Dan Should Pay Me


Joined: 12 Nov 2007
Posts: 670

PostPosted: Sat Feb 07, 2009 2:19 pm    Post subject:

I think people also forget MJ has been able to create a low price point by creating their own CLEC. It would be hard for ooma to compete on pricing when they need to pay for termination.
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az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Sat Feb 07, 2009 2:59 pm    Post subject:

murphy wrote:
I don't know but the recommended landline is a stripped down line with everything removed but busy call forwarding. To me that means no long distance service, no regional toll service, and a message unit charge for every local call.


I don't know if that's what it means to everyone else, though. The fact is, there were *a lot* of complaints (or warnings among skeptics) that eavesdropping could occur because of the way Ooma uses a customer's POTS line (if available and integrated) to terminate calls for other Ooma customers.

We know Ooma still offers the ability to integrate a POTS line. What we don't know is whether they changed their practice of using landlines like P2P shared devices.

I get conflicting information from Ooma users.

- Saxman was never able to comprehend the point (constantly saying Ooma doesn't require a landline).
- Gator says it's not a problem because Ooma encrypts all traffic going out on the POTS line.
- You say they don't use a POTS line that way.

It's like the "Buy hardware once, and it's free for life." Now the story is that Ooma has the right to charge (unspecified) rates after 3 years of service?

I admit the practice may have changed since the time all those warnings were published (2006-2007). But, I would have expected there to be some news that Ooma changed its business model.

Mark
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Sat Feb 07, 2009 6:55 pm    Post subject:

"Saxman was never able to comprehend the point (constantly saying Ooma doesn't require a landline). "

Your an idiot I have Ooma running and it DOES NOT GO THROUGH ANY PHONE-LINE --I HAVE NO PHONE LINE.- and for those that do want to use their phone line there is NO threat of eavesdropping. The problems been solved. Your still talking about the way they originally had it set up. 2 years ago! Now, how much longer will you be writing lies about this fantastic phone system? This thing is so clear it makes MJ a bad joke. So, get over yourself and you may as well go ahead and buy one before the price goes up. You will in the end anyway. It's just a matter of time before all MJ users get fed up with lousy call service. Hey-they were great 2 years ago!
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az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Sat Feb 07, 2009 7:16 pm    Post subject:

saxman wrote:
"Saxman was never able to comprehend the point (constantly saying Ooma doesn't require a landline). "

it DOES NOT GO THROUGH ANY PHONE-LINE --I HAVE NO PHONE LINE.-


And, he still doesn't get it.

Mark


Last edited by az2008 on Sat Feb 07, 2009 7:36 pm; edited 1 time in total
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saxman
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Joined: 25 Feb 2008
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PostPosted: Sat Feb 07, 2009 7:29 pm    Post subject:

Whats to "get"? Your paranoia about this thing is really funny and your making a complete fool of yourself. If you were to do more research of Ooma you would see that there is no way to hack it or listen in on any conversations. Thats yesterdays news and your reporting old specualtions. I've already challenged you to show me one instance of anyone complainig about their conversations being listed to. You never answered me then and your still doing nothing but throwing out wild, paranoid specuation of something that has yet to happen.
Do you act this way with all new technology or just the ones you can't afford? If you have any real solid evidence of line tapping or anything else negative having to do with Ooma, please let all know. Until then , your accusations are nothing more then the manifestations of some evil boogyman living in your head!-lol-my new phone sounds better then a landline and it's safe as milk-prove me wrong or change the channel.
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az2008
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Joined: 20 Aug 2008
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Location: Tempe, AZ

PostPosted: Sat Feb 07, 2009 7:45 pm    Post subject:

saxman wrote:
your accusations are nothing more then the manifestations of some evil boogyman living in your head!-


As long as you understand that the reports of Ooma's security vulnerability has nothing to do with you having a phone line.

Mark
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Sat Feb 07, 2009 7:47 pm    Post subject:

Gator-I just bought a new phone last night-I have an expensive Panasonic cordless with audio caller ID-It actually tells you whos calling, but I want a corded phone for that extra clarity. I'm a musician and I can hear any imperfect sounds and it bothers me so I got a new one but now need to add some batteries for the caller ID-so I haven't tried it yet but will later on.

I really like the sound of the Ooma answering machine. The voise is super clear and crisp and have you gone into the Ooma lounge yet? You can play back messages from there and listen to them through your computer. Thats nice if you want privacy. I must say I am dissapionted though that I haven't heard any other conversations yet from other users. I thought we would be able to listen in on other peoples conversations? I may demand a refund if I can't tap a line now and then!
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saxman
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PostPosted: Sat Feb 07, 2009 7:51 pm    Post subject:

az2008 wrote:
saxman wrote:
your accusations are nothing more then the manifestations of some evil boogyman living in your head!-


As long as you understand that the reports of Ooma's security vulnerability has nothing to do with you having a phone line.

Mark


I did my homework and I know how safe this is. You are reading materiel that was printed years ago. And the problem was fixed and thats history. Nobody would stay in business for a month let alone 3 years trying to sell a phone system that is allows other users to hack into. Does that make sense to you?
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az2008
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Joined: 20 Aug 2008
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PostPosted: Sat Feb 07, 2009 7:52 pm    Post subject:

saxman wrote:
I did my homework and I know how safe this is. You are reading materiel that was printed years ago. And the problem was fixed and thats history.


Can you refer me to any announcements that the problem was fixed?

Mark
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saxman
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PostPosted: Sat Feb 07, 2009 8:13 pm    Post subject:

This is from a company rep-

Just a FYI -- ooma is not routing calls over other user's landlines (e.g. Distributed Termination). Any mention of this was removed from the user T&C's and the ooma website from the website a few months ago. The original intent of this "people-powered" network was to save costs with calling. Unfortunately it lent itself to be a poor user experience due to the fact we needed to block the outgoing caller-ID (e.g. a call going over another user's landline would show as "unknown" as the caller-ID instead of the caller's true name). Also, our business plan went through a couple revisions last year (starting with separating out enhanced features -- ooma Premier -- from the core service features and further recognizing calling economies of scale). As a result, we are able to continue to offer free phone service as a sustainable and scalable business.
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stroths
Dan isn't smart enough to hire me


Joined: 02 Apr 2008
Posts: 470
Location: Dallas, TX

PostPosted: Sat Feb 07, 2009 8:14 pm    Post subject:

My neighbor got Ooma about a week ago. I saw a guy with an Ooma label on his jacket running wires from his house in the middle of the night a few days ago.
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
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PostPosted: Sat Feb 07, 2009 8:16 pm    Post subject:

Maybe Ooma is really a CIA funded phone company and they are listening to all our calls-OMG!!!Who runs the CIA now? I want a refund damnit!!
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az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Sat Feb 07, 2009 10:54 pm    Post subject:

saxman wrote:
ooma is not routing calls over other user's landlines (e.g. Distributed Termination). Any mention of this was removed from the user T&C's and the ooma website from the website a few months ago.


Thanks. I'm surprised they don't publish a more affirmative statement (easier to find) considering all the cautions and criticisms of Ooma on the internet. It seems like they would want their withdrawal from that idea (criticized for two years) to be more visible.

Mark
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stroths
Dan isn't smart enough to hire me


Joined: 02 Apr 2008
Posts: 470
Location: Dallas, TX

PostPosted: Sun Feb 08, 2009 1:43 am    Post subject:

I don't care to read through it since I have no plans on getting Ooma since my MJ works fine.

However, here is a copy of their T&C from Jan 2008 for anyone interested.

http://web.archive.org/web/20080112175122/www.ooma.com/termsandconditions/


Here's a copy of their FAQ from Dec 2007. The last point talks about using other people's private lines. It doesn't state landline specifically though.

http://web.archive.org/web/20071221213920/www.ooma.com/learn/ooma_faq.php

Quote:

If my calls are routed through someone else's private line over the internet, how does ooma ensure that my calls remain private and secure?

* close ooma has been engineered to detect and thwart third-parties from being able to listen in on your phone calls. As a result, ooma is no less secure than a traditional landline.
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