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After two years my MJ won't boot?!

 
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ArubaBob
magicJack Apprentice


Joined: 02 Sep 2010
Posts: 16
Location: Sub-Tropical MagicJack Plus Paradise

PostPosted: Thu Sep 16, 2010 11:36 am    Post subject: After two years my MJ won't boot?!

No problems after two years... I used the phone this morning okay. Now a couple of hours later I get the message on the bottom of my softphone "Not connected, No 911 info available".

I have a great internet cable connection... proved when I bring up my browser however the MJ website won't come up at all and my phone is kaput!

1) I've disconnected and reconnected my MJ device
2) I've rebooted my MJ device
3) I've rebooted my Apple computer

Nothing works! It's a good thing an emergency doesn't exist where I would need the phone to contact outside help.

What's up with this?! Am I the only one in the southeastern Florida area that has no phone?!
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pbjandfritos
MagicJack Expert


Joined: 25 Jun 2010
Posts: 92
Location: Michigan, United States

PostPosted: Thu Sep 16, 2010 12:59 pm    Post subject: Re: After two years my MJ won't boot?!

ArubaBob wrote:
No problems after two years... I used the phone this morning okay. Now a couple of hours later I get the message on the bottom of my softphone "Not connected, No 911 info available".

I have a great internet cable connection... proved when I bring up my browser however the MJ website won't come up at all and my phone is kaput!

1) I've disconnected and reconnected my MJ device
2) I've rebooted my MJ device
3) I've rebooted my Apple computer

Nothing works! It's a good thing an emergency doesn't exist where I would need the phone to contact outside help.

What's up with this?! Am I the only one in the southeastern Florida area that has no phone?!


See http://www.phoneservicesupport.com/911-question-t9742.html

Hope this helps.

Ernie
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