Unofficial magicJack Forum

Unofficial magicJack Forum

Your Unofficial magicJack and magicJack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
after uprade lost my contacts ?

 
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
Rubberchicken
MagicJack User


Joined: 15 Jan 2008
Posts: 37

PostPosted: Tue Jan 22, 2008 8:57 pm    Post subject: after uprade lost my contacts ?

well i was having audio trouble and i did one of them click here things on the magicjack site and it upgraded my magicjack to work on pc or mac or thats what it said when it was done upgrading and now all my contacts in the contact list is gone i know it backed it up somewere but cant find the backup copy
anyone got any idea how to recover them
Back to top
View user's profile Send private message
mistermark
magicJack Apprentice


Joined: 28 Dec 2007
Posts: 21

PostPosted: Tue Jan 22, 2008 9:22 pm    Post subject: Same problem

Last week this happened to me and I lost all contacts, tech support said it must have been a software bug. No backup existed. nNow I back up file AddressBook.xml just in case this happens in the future. As you update your address book, keep backing up this file.
Back to top
View user's profile Send private message
HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Tue Jan 22, 2008 11:44 pm    Post subject:

Rubberchicken,

You might try doing a search of your entire computer, you may get lucky.

But you can add me to the list of people that had the darn thing vanish on me also. I think it happened while fooling around with some of the updates on the MJ site.

So now I also backup my phone book file. Sad


PS - at least you have the hope of finding your backup copy, I never had one so I was just SOL.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Powered by phpBB Ultra Turbo Extended Edition Live © 2001-9999, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.