magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

babbagene · MagicJack Newbie Joined: 20 Feb 2008 Posts: 7

All Inbound calls going directly to Voicemail, my phone is not even ringing, you just get connected straight to voicemail.
please help.

LikeMagic · Posted: Thu Mar 27, 2008 9:15 pm Post subject:

Check the forum first before posting. There are many issues going on right now with MJ in many parts of the country:

- no incoming call,
- incoming calls going straight to MJ voicemail,
- no outgoing call,
- outgoing call going straight to called party's voicemail,
- etc.

Relax, do nothing and MJ will work again in a day or two or longer Smile

laserjobs · Dan Should Pay Me Joined: 12 Nov 2007 Posts: 669

No incoming here either
Area code 702

jkchahl · MagicJack Newbie Joined: 28 Mar 2008 Posts: 1

I guess this is the problem I am having. I received my magic jack today, installed it, made a few phone calls, no problem. However, I can not receive any...goes to voicemail and doesn't ring.

Is this standard?

leons · MagicJack Contributor Joined: 17 Mar 2008 Posts: 71

It takes a couple of days for them to set up your incoming number.

dan · Posted: Fri Mar 28, 2008 12:40 pm Post subject:

MJ down for me too. 303 Colorado.

wonder what upgrades there doing any ideas?

msiam · Posted: Fri Mar 28, 2008 2:14 pm Post subject:

jkchahl, No this is not standard, my MJ usually runs smooth for months without a hick up.. this has been a most aggravating week for a lot of us users, old and new, I can imagine what the newbes are thinking.."What the hell have I gotten myself into here"?? I believe it will all even out, I suggest to most to sit back and wait for it to fix itself..as the servers are restored to the correct settings.. It will all be back up and smooth again.. I will never use the word "soon" here cause.. that is an unwelcome word in the MJ arena.
Hang in there
msiam

Rubberchicken · MagicJack User Joined: 15 Jan 2008 Posts: 37

this is garbage heres the tech responce i got they always got a excuse for there problems

tech: Hello, how may I help you?

me: my incoming call everyone tells me its going strait to my voicemail

me : is there anyway to remove voicemail all together i dont really need it as i have a awnsering machine

tech: We are doing some upgrades, our engineers are working to get them completed as fast as possible. We apologize for the inconvenience and appreciate your patience.

tech: This will be resolved within 24-48 hours.

tech: Thanks for your patience.

tech: Sorry for the inconvenience.

tech: Sorry to say but there is no way to de-activate your voicemail.

me : thanks for the update

tech: You are welcome

rjohn60 · MagicJack Newbie Joined: 29 Mar 2008 Posts: 5

That's pretty much the response I got from magicjack's tech support, also. Got mine this week, plugged it in, couldn't register. Finally got registered, called my home phone and couldn't leave a message on my answering maching. Called my cell phone, listened to it ring, but could not answer as the call went straight to my cell phone voice mail. Now I only get "error 400". Had I not read some of the other responses here I would already have asked for a return authorization number, as the magicjack appears to me to be a piece of crap.