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Android issue

 
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udsting
MagicJack Contributor


Joined: 20 Oct 2011
Posts: 53
Location: Gay bar.

PostPosted: Fri Sep 21, 2012 10:14 pm    Post subject: Android issue

i'm getting an error message Error no audio device on my magicJack APP dial pad, using a Galaxy Ace S5830
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dm.garcia.g
MagicJack Newbie


Joined: 15 Oct 2012
Posts: 1

PostPosted: Mon Oct 15, 2012 4:44 pm    Post subject: Same error on galaxy ace

I am getting the same error message in a galaxy ace.

I have tested the app in a galaxy s2 and on an iphone 3gs and it works fine.

It looks there is an incompatibility with the galaxy ace.

Any one has a confirmation of this, or a solution. Any help will be appreciated.
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Hadz
MagicJack Newbie


Joined: 24 Oct 2012
Posts: 7

PostPosted: Wed Oct 24, 2012 12:52 pm    Post subject: Re: Android issue

udsting wrote:
i'm getting an error message Error no audio device on my magicJack APP dial pad, using a Galaxy Ace S5830


Make sure that your Android version is on "gingerbread" or higher
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Laskin23
MagicJack Newbie


Joined: 05 Jul 2013
Posts: 1

PostPosted: Fri Jul 05, 2013 1:02 pm    Post subject: Re: Android issue

Hadz wrote:
udsting wrote:
i'm getting an error message Error no audio device on my magicJack APP dial pad, using a Galaxy Ace S5830


Make sure that your Android version is on "gingerbread" or higher


Not the issue, having gingerbread is not the issue, I have had Gingerbread and it still doesn't work. and now I have a SGY S5360 with rooted jelly bean 4.0.6 now, but it still doesn't work.
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greenman
Dan isn't smart enough to hire me


Joined: 20 Nov 2011
Posts: 268

PostPosted: Sun Jul 14, 2013 11:02 pm    Post subject:

Many are finding the android app is still flawed. If it doesn't work on your phone, you're probably better off removing it. It's also kind of a battery drain for a lot of people.
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lrnarayan
MagicJack Newbie


Joined: 16 Aug 2013
Posts: 1

PostPosted: Fri Aug 16, 2013 3:01 am    Post subject: Android phone- No audio issue

Try this. Power off your phone. Insert external earphones to the audio socket of the phone. Power on the phone & start magicjack. Mine got configured & was ready to use! try it, it may work for you too!
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greenman
Dan isn't smart enough to hire me


Joined: 20 Nov 2011
Posts: 268

PostPosted: Fri Aug 16, 2013 8:50 am    Post subject:

Android just updated on August 14. Perhaps this update will address some of these issues on your devices.
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