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antivirus and Magic jack sick

 
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callontom
MagicJack Contributor


Joined: 17 Apr 2009
Posts: 51
Location: Clifton, NJ

PostPosted: Fri May 01, 2009 6:24 pm    Post subject: antivirus and Magic jack sick

MY MJ has been running fine going on a month now. This morning I installed and antivirus (AVG) and afterwards, MJ sound quality went south. I uninstalled the antivirus and did a update for MJ and all is well. Is there something i can do to keep the antivirus program?
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Sat May 02, 2009 1:09 am    Post subject: Re: antivirus and Magic jack sick

callontom wrote:
MY MJ has been running fine going on a month now. This morning I installed and antivirus (AVG) and afterwards, MJ sound quality went south. I uninstalled the antivirus and did a update for MJ and all is well. Is there something i can do to keep the antivirus program?


Change priority of MY process
Add Ram to your computer
get a newer computer

Best of luck

Crackerjack
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taflocks
Dan isn't smart enough to hire me


Joined: 01 Jun 2008
Posts: 119

PostPosted: Sat May 02, 2009 5:04 am    Post subject:

BUY A MAC
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Mimon
magicJack Apprentice


Joined: 03 Feb 2009
Posts: 18

PostPosted: Sat May 02, 2009 5:59 am    Post subject: Try Avast

Use Avast with the MJ,Very compatible with no conflict, Just go to avast program settings(right click on tray icon,the blue a button),Scroll down to "troubleshooting,and check top two boxes,
"check for full screen","Delay Loading of Avast".
should work fine together.

avast download link from file hippo.com

http://www.filehippo.com/download_avast_antivirus/
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callontom
MagicJack Contributor


Joined: 17 Apr 2009
Posts: 51
Location: Clifton, NJ

PostPosted: Sat May 02, 2009 6:00 am    Post subject:

My computer is not very old. 3.2 G and 1 gig ram. I have very little programs on it and uninstalled just about everything that came as junk. I don't watch . and i don't download much. I use it mostly for email. How do I change priority of MY Process? what is that? Do you mean MJ processes? How is that done. , thanks
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VaHam
Dan Should Pay Me


Joined: 13 Feb 2008
Posts: 851

PostPosted: Sun May 03, 2009 8:32 am    Post subject: Re: antivirus and Magic jack sick

callontom wrote:
MY MJ has been running fine going on a month now. This morning I installed and antivirus (AVG) and afterwards, MJ sound quality went south. I uninstalled the antivirus and did a update for MJ and all is well. Is there something i can do to keep the antivirus program?


Did you try going into the advanced options in AVG and in the Resident Shield settings add an exception for the two MJ drive paths?
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callontom
MagicJack Contributor


Joined: 17 Apr 2009
Posts: 51
Location: Clifton, NJ

PostPosted: Sun May 03, 2009 9:34 am    Post subject:

thanks,
I added the exception and it's working perfecto.
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schwim
magicJack Apprentice


Joined: 16 May 2009
Posts: 14
Location: Western NC

PostPosted: Sat May 16, 2009 9:21 pm    Post subject:

Just wanted to say thank to VaHam for that. I haven't run into the problem yet, but brand new to the system and didn't even think to worry about this.

thanks,
json
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