magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
antivirus and Magic jack sick

 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
callontom
MagicJack Contributor


Joined: 17 Apr 2009
Posts: 51
Location: Clifton, NJ
PostPosted: Fri May 01, 2009 6:24 pm    Post subject: antivirus and Magic jack sick
MY MJ has been running fine going on a month now. This morning I installed and antivirus (AVG) and afterwards, MJ sound quality went south. I uninstalled the antivirus and did a update for MJ and all is well. Is there something i can do to keep the antivirus program?
Back to top
crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784
PostPosted: Sat May 02, 2009 1:09 am    Post subject: Re: antivirus and Magic jack sick
callontom wrote:
MY MJ has been running fine going on a month now. This morning I installed and antivirus (AVG) and afterwards, MJ sound quality went south. I uninstalled the antivirus and did a update for MJ and all is well. Is there something i can do to keep the antivirus program?


Change priority of MY process
Add Ram to your computer
get a newer computer

Best of luck

Crackerjack
Back to top
taflocks
Dan isn't smart enough to hire me


Joined: 01 Jun 2008
Posts: 119
PostPosted: Sat May 02, 2009 5:04 am    Post subject:
BUY A MAC
Back to top
Mimon
magicJack Apprentice


Joined: 03 Feb 2009
Posts: 18
PostPosted: Sat May 02, 2009 5:59 am    Post subject: Try Avast
Use Avast with the MJ,Very compatible with no conflict, Just go to avast program settings(right click on tray icon,the blue a button),Scroll down to "troubleshooting,and check top two boxes,
"check for full screen","Delay Loading of Avast".
should work fine together.

avast download link from file hippo.com

http://www.filehippo.com/download_avast_antivirus/
Back to top
callontom
MagicJack Contributor


Joined: 17 Apr 2009
Posts: 51
Location: Clifton, NJ
PostPosted: Sat May 02, 2009 6:00 am    Post subject:
My computer is not very old. 3.2 G and 1 gig ram. I have very little programs on it and uninstalled just about everything that came as junk. I don't watch . and i don't download much. I use it mostly for email. How do I change priority of MY Process? what is that? Do you mean MJ processes? How is that done. , thanks
Back to top
VaHam
Dan Should Pay Me


Joined: 13 Feb 2008
Posts: 851
PostPosted: Sun May 03, 2009 8:32 am    Post subject: Re: antivirus and Magic jack sick
callontom wrote:
MY MJ has been running fine going on a month now. This morning I installed and antivirus (AVG) and afterwards, MJ sound quality went south. I uninstalled the antivirus and did a update for MJ and all is well. Is there something i can do to keep the antivirus program?


Did you try going into the advanced options in AVG and in the Resident Shield settings add an exception for the two MJ drive paths?
Back to top
callontom
MagicJack Contributor


Joined: 17 Apr 2009
Posts: 51
Location: Clifton, NJ
PostPosted: Sun May 03, 2009 9:34 am    Post subject:
thanks,
I added the exception and it's working perfecto.
Back to top
schwim
magicJack Apprentice


Joined: 16 May 2009
Posts: 14
Location: Western NC
PostPosted: Sat May 16, 2009 9:21 pm    Post subject:
Just wanted to say thank to VaHam for that. I haven't run into the problem yet, but brand new to the system and didn't even think to worry about this.

thanks,
json
Back to top
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Powered by phpBB Ultra Turbo Extended Edition Live © 2001-9999, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.