magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

b1rd · magicJack Apprentice Joined: 26 Mar 2008 Posts: 19

I've been asked several times whether or not I'm recording my phone conversations. Apparently, the person I've called hears a fairly loud beep every 40 seconds or so. I can't hear it.

My ISP is Cox high speed, cable.

Anybody have any ideas?

Thanks.

EDIT: Been discussed many times already.

Apologies for not searching before posting.

This worked for me:

I requested RMA to return my magicjack and complained about the random DTMF beeps. Within an hour, I got an email from customer service telling me to turn down the mic volume on the softphone. (click Menu, then volume/headset control)

I turned the mic volume all the way down to minimum on both the phone and headset/other tabs, then raise the mic volume in the phone tab a tad bit until the other side could hear me loud enough, and sure enough, the random beeps went away. (tested for about an hour).

Try it.

Edited: Just to clarify a little bit: the adjustments are made on the softphone interface, but the effects are on the normal phone.