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Called party can't hear me



 
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napoli
MagicJack Newbie


Joined: 03 Feb 2008
Posts: 6

PostPosted: Wed Feb 06, 2008 5:00 pm    Post subject: Called party can't hear me Reply with quote

I can hear the called party but they can't hear me. Any suggestions?
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techno-pagan
magicJack Apprentice


Joined: 14 Jan 2008
Posts: 12
Location: Sterling, VA

PostPosted: Wed Feb 06, 2008 5:15 pm    Post subject: Re: Called party can't hear me Reply with quote

napoli wrote:
I can hear the called party but they can't hear me. Any suggestions?


Sounds like an issue with your upstream bandwidth - can you run a speed test? I've experienced the same when traveling overseas at hotels with SLOW upstream Internet connections.

I'm sure some real experts will chime in with other ideas shortly...
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Wed Feb 06, 2008 5:35 pm    Post subject: Re: Called party can't hear me Reply with quote

napoli wrote:
I can hear the called party but they can't hear me. Any suggestions?


Let start by giving more details about your MJ setup. What OS: XP, Vista, MAC, etc? Your ISP speed, download, upload speed? Do you use a router? Which one? Do you have any software firewall and/or proxy service running (pop-up blocker proxy server for example)? Do you use a real phone or a PC headset? Did you try a different phone and/or headset? Does the issue happen all the times or just one call or? The more info the better.
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napoli
MagicJack Newbie


Joined: 03 Feb 2008
Posts: 6

PostPosted: Wed Feb 06, 2008 7:13 pm    Post subject: Reply with quote

Thank all of you for your replys. I solved the problem by switching telephones. I changed to a digital model and everything works fine. I had been using an older analog model which prevented my called party from hearing me. Once again, thank you very much.....all of you. The Majic Jack works like a charm.
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