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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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napoli MagicJack Newbie
Joined: 03 Feb 2008 Posts: 6
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Posted: Wed Feb 06, 2008 5:00 pm Post subject: Called party can't hear me |
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I can hear the called party but they can't hear me. Any suggestions? |
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techno-pagan magicJack Apprentice
Joined: 14 Jan 2008 Posts: 12 Location: Sterling, VA
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Posted: Wed Feb 06, 2008 5:15 pm Post subject: Re: Called party can't hear me |
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napoli wrote: | I can hear the called party but they can't hear me. Any suggestions? |
Sounds like an issue with your upstream bandwidth - can you run a speed test? I've experienced the same when traveling overseas at hotels with SLOW upstream Internet connections.
I'm sure some real experts will chime in with other ideas shortly... |
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LikeMagic Dan Should Pay Me
Joined: 01 Jan 2008 Posts: 613 Location: LikeMagic Pacific NW
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Posted: Wed Feb 06, 2008 5:35 pm Post subject: Re: Called party can't hear me |
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napoli wrote: | I can hear the called party but they can't hear me. Any suggestions? |
Let start by giving more details about your MJ setup. What OS: XP, Vista, MAC, etc? Your ISP speed, download, upload speed? Do you use a router? Which one? Do you have any software firewall and/or proxy service running (pop-up blocker proxy server for example)? Do you use a real phone or a PC headset? Did you try a different phone and/or headset? Does the issue happen all the times or just one call or? The more info the better. |
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napoli MagicJack Newbie
Joined: 03 Feb 2008 Posts: 6
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Posted: Wed Feb 06, 2008 7:13 pm Post subject: |
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Thank all of you for your replys. I solved the problem by switching telephones. I changed to a digital model and everything works fine. I had been using an older analog model which prevented my called party from hearing me. Once again, thank you very much.....all of you. The Majic Jack works like a charm. |
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