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magicJack and magicJack Plus Support, Reviews, FAQs and Tricks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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mscriv MagicJack Newbie
Joined: 12 Nov 2010 Posts: 4
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Posted: Mon Jul 25, 2011 11:24 pm Post subject: Calls Consistently Dropped at 3 Minutes 55 seconds |
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Hey everyone,
I've had my MJ now for about 10 months and there is a consistent problem in that it will drop calls at approximately 3 minutes and 55 seconds into the call. It doesn't happen on every call, but it's consistent enough that I would say about 50% of the time.
I'm so confused. I mean if it was just randomly dropping calls then I could understand that it might be a bandwidth problem or something like that, but it is consistently at this exact time (give or take a second). Does anyone have any thoughts on the matter?
I'm an Apple user, so I'm running it on a 2008 2.8 Ghz Intel Core 2 Duo iMac. Everything else about the system is flawless, no glitches with the interface or the call quality. I'm an AT&T Uverse user, so I'm on broadband internet at 18mb down speed. My router is the standard 2Wire 3800HGV-B router that comes with Uverse.
The system is plugged directly into the USB port on the back of the computer as it's supposed to and I have a Panasonic cordless phone system connected. I primarily use the softphone with a USB headset for calls.
That's all I can think of, if you need any other details about my setup then let me know.
Any help would be extremely appreciated. |
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JoMont48 MagicJack Newbie
Joined: 05 Aug 2012 Posts: 1 Location: Santa Cruz, California
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Posted: Sun Aug 05, 2012 1:10 am Post subject: Me too! Dropped calls.....I have a Mac Leopard though |
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And I have the new ATT Uverse which has it's own modem router combo. I have no clue how to access anything to make any changes re: ports, and if someone does have an answer, please talk to me like I'm a 5 year old, as some of these answers get pretty techy, referring to things/terms I don't understand. My parents are so tired of my dropped calls and it's downright embarrassing. I want to stay with magic jack as it is handy, I love the missed calls going to my email as Voicemail and the price can't be beat.I have the Magic Jack Plus. Help!!!!!!! |
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