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bbower215 MagicJack Newbie
Joined: 25 Jan 2010 Posts: 3
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Posted: Mon Jan 25, 2010 3:47 pm Post subject: Cordless phone used to work, now disconnects from internet |
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Got a MagicJack on 01/22/10 it worked perfectly for a few days, and now (01/25/10) everytime I try to make a call it disconnects my computer from the internet.
When phone is disconnected and I dial from the computer, it works fine.
Are there any fixes, or do I need to try a different phone? Seems kind of odd that it worked fine for a few days, and now all of a sudden it does this.
I am using a Uniden EXI-2246 2.4 GHz Analog Cordless Phone.
Thanks for any help. |
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bitstopjoe Future magicJack CEO
Joined: 13 Sep 2008 Posts: 2844 Location: North East Pennsylvania
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Posted: Mon Jan 25, 2010 4:43 pm Post subject: |
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Just a shot in the dark here, is your router wireless?? IF SO your 2.4 phone is most likely the culpret. Maybe using a different channel on the router COULD help. Best would be to try a different cordless phone, 5.8 ghz or better.
Joe Sica |
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bbower215 MagicJack Newbie
Joined: 25 Jan 2010 Posts: 3
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Posted: Mon Jan 25, 2010 6:22 pm Post subject: |
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thanks I will try that. |
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maine-iac Dan isn't smart enough to hire me
Joined: 25 Mar 2008 Posts: 347 Location: GA
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Posted: Mon Jan 25, 2010 9:56 pm Post subject: |
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I had the same problem using a cordless phone. Switched to a corded phone and haven't had any more problems. |
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bbower215 MagicJack Newbie
Joined: 25 Jan 2010 Posts: 3
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Posted: Tue Jan 26, 2010 2:37 pm Post subject: |
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Got a new phone, works perfectly. It was definitely that 2.4 ghz phone. Thanks alot! |
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bitstopjoe Future magicJack CEO
Joined: 13 Sep 2008 Posts: 2844 Location: North East Pennsylvania
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Posted: Tue Jan 26, 2010 2:55 pm Post subject: |
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I had a feeling since your wireless router uses the same freq. as your 2.4 phone.
Glad it all worked out for you.
Joe Sica |
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Chuts magicJack Apprentice
Joined: 17 Jan 2010 Posts: 14 Location: Floriduhh!
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Posted: Wed Jan 27, 2010 10:33 am Post subject: |
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bbower215 wrote: | Got a new phone, works perfectly. It was definitely that 2.4 ghz phone. Thanks alot! |
Was it another cordless you got? |
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hsweiss Dan Should Pay Me
Joined: 28 Mar 2008 Posts: 563 Location: Maryland
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Posted: Thu Jan 28, 2010 1:32 pm Post subject: |
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maine-iac wrote: | I had the same problem using a cordless phone. Switched to a corded phone and haven't had any more problems. |
I'm not running MJ via wireless, but the cordless phone I was using would knock the other machines using wireless off the air. Easy fix: I changed the wireless router settings so that it was fixed on channel 11 rather than "auto." The problem went away. Your mileage may vary wrt the selection of the non-interfering channel. |
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