magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

Like the topic says if you do not currently use your dongle and use your sip info with ata or pbx DO NOT PLUG IN DONGLE

forced updates are being pushed to clients, when the update is done your client randomly generates passwords each time it is connected.

If you update your client your SIP info will NO longer work!!!

Until something is figured out DO NOT UPDATE!!!!

You have been warned!

SteveInWa · MagicJack Newbie Joined: 09 Feb 2008 Posts: 9

That's odd. I have been using MJ via an ATA for a couple years now, first standalone, and now through a MJMD5 proxy. Against my better judgment, I let curiosity win out, powered down my ATA and proxy, and I plugged in my MJ dongle the day after the new version of the software came out. I plugged it into a Windows 7 machine that had never had MJ installed. It did it's lucky you thing, downloaded and installed and worked with the new software. I uninstalled it, put it back in the drawer, and powered up my proxy and ATA. The ATA still works with the old password. And, BTW, I have NEVER entered a user agent string, either.

YMMV, but for me, I have NEVER had my SIP password change, despite several years of use. Just curious: maybe those continuously changing PWs you are seeing are not your actual SIP PW, but are used for something else.

Update: well, like most ATA users, I spoke too soon. On Monday, 8/30, mine stopped registering via MJMD5 proxy. IMO, since the new software changes the SIP password every time the client registers with the host, MJ use via ATA is history.

genxweb · Posted: Thu Aug 26, 2010 6:47 pm Post subject:

Steve I wonder if you got the update I got yesterday where it still worked.

Though in spider defense

I just worked with spider for the last few hours this is what i have found.

1. proxy01 is still used in the tcpdumps
2. User name is still E######01 from the tcpdumps
3. The password changes each time you plug the magic jack in. I believe this is creating a new password on each use. There are a few sites I see it connect to that I have never seen it connect to before. The first attempt by the jack to register fails. then there is a hello packets and shortly after it seems to try to register again. The goal would to be to guess or figure out the next password that would be assigned to your jack and use that. the issue in this is any time you shutdown your proxy it will be needed again.

I strongly suggest that those that are using the service without the jacks , don't plug in any time soon. Hopefully some one out there will figure a way around this. Though I am guessing unless there is real need or motivation it will be some time.

neo2121 · Posted: Thu Aug 26, 2010 8:19 pm Post subject:

its not only if you use the dongle even if you send a request to the provisioning server. I'm sure that the math will get figured out eventually. or maybe not.

genxweb · Posted: Thu Aug 26, 2010 9:24 pm Post subject:

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

dunno why i got screwed with this crap

crackerjack · Dan Should Pay Me Joined: 16 Nov 2007 Posts: 784

neo2121 · Posted: Thu Aug 26, 2010 10:36 pm Post subject:

I meant obtaining your SIP info with out doing a dump or using the dongle.

genxweb · Posted: Thu Aug 26, 2010 11:09 pm Post subject:

I am just as confused as the next person on this crazy hipe spreading. After working with spider210. I retrieved and tested 4 other jacks tonight with no problems.

sabresfan · Posted: Fri Aug 27, 2010 1:07 am Post subject:

I'm in the same boat as spider. I have two MJ's one that's been updated and one that's not. The one that's been updated gets a different password with every dump I do now. The one that's not updated continues to work with it's present sip credentials and mjmd5.

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

arcadia2uk · Posted: Fri Aug 27, 2010 1:25 pm Post subject:

I agree with you Spider, but definitely not with your wording..., it is a real issue. Let's just hope that it doesn't affect everyone. I still have one of my MJ numbers that can run w/o MJMD5:), but on another I received the latest update and can no longer use it with MJMD5, luckily I have a few spares.
arc

SharpShot · MagicJack Newbie Joined: 26 May 2009 Posts: 4

Completely unable to get ahold of my SIP info. Used all available programs/methods, a different password is returned each time and all don't seem to work with X-lite (401 unauthorized). Just renewed a few days ago and received an update on my MJ (8/15/2010).

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

mesamagic · magicJack Apprentice Joined: 31 May 2009 Posts: 18

I've just found out that, after the unwelcome " lucky you " updated to my dongle this week which made my PAP2T unregistered, and my MJ has changed it's password every time I plugged it in for 2 days, today I use my old password again ( i.e the password I used before the Aug update ) and my PAP2T works as if nothing's ever happened.

The weird thing is, my dongle is now can not register, it keeps saying " waiting for configure..." and stuck there.

Try it for yourself, and if it works for you, consider " Lucky You " this time.

YMMV

Danny

sabresfan · Posted: Fri Aug 27, 2010 9:48 pm Post subject:

crackerjack · Dan Should Pay Me Joined: 16 Nov 2007 Posts: 784

sabresfan · Posted: Fri Aug 27, 2010 11:22 pm Post subject:

mesamagic · magicJack Apprentice Joined: 31 May 2009 Posts: 18

Unfortunately I deleted the all the dumps this morning so I can't search if my old working password was still there, didn't think about it ...

I used Sipdump 1.6 and MagicSipac methods to find the new password, none of them work, even the dongle itself - after the Aug update - now can not register when plugged in my computer, but it's old password still works with my PA2T. The second dongle which has not updated for months is still working fine.

neo2121 · Posted: Fri Aug 27, 2010 11:29 pm Post subject:

Yep it still shows up but it will not work. 5 out of 20 of my magicjacks are affected using the software that I pmed you about. The oldest version hardware that i have is 1.1 even when i dump the ones that are having the problem I will never get the same password twice. Not sure whats up but there is something up

sabresfan · Posted: Fri Aug 27, 2010 11:39 pm Post subject:

One thing I notice now is my MJ will not register right away like it did in the past. I have to manually stop and restart MJMD5 for it to register now. I receive registration error 410 gone the first time I try to get it to register with xlite.

arcadia2uk · Posted: Sun Aug 29, 2010 3:04 pm Post subject:

Maybe this can help, it reverts your softphone back to it's old state.

SharpShot · MagicJack Newbie Joined: 26 May 2009 Posts: 4

Scuba · MagicJack Newbie Joined: 03 Feb 2010 Posts: 7

I have noticed that each time it does reconnect the username goes up by a number like EXXXXXXXXXX01,EXXXXXXXXXX02,EXXXXXXXXXX03 .So on X-Lite I will get error 404 not found unless I use the correct suffix on the username like 03 at the end...once thats right you will get the 401 unauthorized but im sure thats because you are reconnecting to the proxy again and it changes the password Sad

My pap2 was fine a couple of days ago but I unhooked it for a minute and when I hooked it back up It didnt go back online...so it seems it changes password wether the magicjack is hooked up or not.

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

as soon as i have tried that update.exe is upgrades me (downgrades) and then it reboots to the OLD version then jack and says "lucky you" and it downloads the new version again and rebots to the new one....

sabresfan · Posted: Sun Aug 29, 2010 7:27 pm Post subject:

MJ's have no choice now but to update when you plug in the dongle now. I have blocked the proxies that MJ used to upgrade us and my MJ will not connect unless it receives the update. MJ may have found a way now to keep people from getting their password now and from blocking updates to the dongle.

VaHam · Dan Should Pay Me Joined: 13 Feb 2008 Posts: 851

tvland · magicJack Apprentice Joined: 11 Mar 2008 Posts: 23

I had my MJ on asterisk. It stopped registering about 2 days ago. I never plugged in the dongle. After a debug, I noticed the user agent was the pbx one and not the specified one. That probably doesn't matter. I tried other prxies and never get registered.

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

Ya i contacted them they told me no way to go back in softwre now. Its shitty.

blueadept · magicJack Apprentice Joined: 27 Apr 2008 Posts: 12

I guess I may be screwed.

Both of my MJs unregistered in my Pap2 today.

Neither of my MJs have been plugged into a computer in well over a year.

I guess I will have to plug it in and hope for the best.

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

blueadept · magicJack Apprentice Joined: 27 Apr 2008 Posts: 12

Plugged one in and can verify that the PW does change each time.

In fact, you do not have to unplug the dongle, it changes each time the program is closed and restarted.

Oh well time to break out the old thin client at least until something is figured out.

cucu007 · magicJack Apprentice Joined: 02 Dec 2008 Posts: 14

Same problem here, the password appears to change every-time the program is restarted, it seems magicjack has a new algorithm in place and the developer of mjmd5 needs to modify his/her to get it working again for us. I am not sure why magicjack makes changes like this, after all we are paying for the device/service, I i hate to leave my computer on all the time. Its just stupid.

steroids · MagicJack User Joined: 15 Jun 2009 Posts: 33

Moe_Ale · Posted: Tue Aug 31, 2010 4:28 pm Post subject:

sabresfan · Posted: Tue Aug 31, 2010 4:54 pm Post subject:

maa · MagicJack Newbie Joined: 31 Aug 2010 Posts: 3

mine has stopped working two days ago when we lost power.

cucu007 · magicJack Apprentice Joined: 02 Dec 2008 Posts: 14

I hope the mjmd5 algorithm get fix soon, I am sure the developer and add a patch to this nightmare, why is Magicjack upgrading the software anyways it remains shitty to use a dongle.

dtm · Posted: Wed Sep 01, 2010 12:32 am Post subject:

Well it sounds to me like Dan is preparing for the big chill. They have fixed the dongle software so the password is hidden. I figure that very soon all the passwords are going to be changed and all the ATAs will go dark again.

I think this war on ATAs is a mistake by MJ. There are already enough good cheap sip services out there to render the dongles obsolete. MJ would be better served to cultivate ATA users and offer them a legitimate way to BYOB.

JMO

arcadia2uk · Posted: Wed Sep 01, 2010 12:59 am Post subject:

McKite · MagicJack Newbie Joined: 17 May 2008 Posts: 8

My 4 MJ (Used on a wrt54TM with DD-WRT and running MJMD5-Proxy) did stop working a couple of days ago. I did not yet plug them in to make the update. They have never been in the the USB during the last 6 months..
I have a Nettalk TK6000 that i forward the incoming calls to. The outgoing calls I do via the TK6000. Sad

This is just a quick work around, but nothing useful for a longer time.

Are there any news on this issue? Did anybody find a solution for the MJMD5?
PM's or a post would be greatly appreciated!
Thx

Chris

VoipDude · Posted: Wed Sep 01, 2010 10:20 am Post subject:

MJ is still working with my PAP2. Smile

I have not plugged the dongle in for more than a year. May just be a matter of time before it fails. Sad

galcv2 · magicJack Apprentice Joined: 01 Feb 2010 Posts: 17

My ata stopped working today! it has been working great since early 2010...

bitstopjoe · Posted: Thu Sep 02, 2010 2:24 pm Post subject:

dtm · Posted: Thu Sep 02, 2010 6:50 pm Post subject:

I suddenly have this mental image of Clint Eastwood about to plug in his MagicJack.

"In all the excitement, I can't remember whether they changed my password 5... or 6 times. Hey punk, do you feel lucky today?"

VaHam · Dan Should Pay Me Joined: 13 Feb 2008 Posts: 851

I am afraid this new change is gonna be next to impossible to work around. Oh well have to use the thin clients again.

Spider210 · MagicJack Expert Joined: 06 Dec 2008 Posts: 96

kurtrad · MagicJack Newbie Joined: 03 Sep 2010 Posts: 6

All three of my MJ SIP credentials stopped working on 2 Sept on my PAP2 hardware. I had not plugged in a dongle for a little over 1 year up until today.

I retrieved the SIP password from all 3 MJs again after plugging them in and using a utility named SIPDump.exe that I had downloaded back when I first started going dongleless with my PAP2 boxes a little over a year ago.

One dongle required I use the MJPROXY back then and so I updated the password on the mjproxy command line and I got that number working again on my PAP2 hardware with the new PW.

The other two SIP passwords seem to come back the same with each reinsertion of the dongle and SIPDump. However these SIP IDs and passwords do not work whether I use MJPROXY or not.

What a drag... I am back to this BS game from the MJ idiots!

stav · Posted: Fri Sep 03, 2010 9:08 am Post subject:

Both my MJs dd-wrt/MJPROXY//ATA stopped working today, after a year of faithful service. Anyone has same problem this morning? Let's hope thats a server issue and not something else that would need more work on to be fixed. I already spent hundreds of hours working on these MJs.

oldtimercurt · Posted: Fri Sep 03, 2010 11:16 am Post subject:

Most likely its the latest update and not a server issue.
I'm just holding on to see how long my TC/ATA setup will continue.
OTC

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

DO NOT USE DONGLE IF YOU DONT HAVE TO!!