magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

discounteggroll · MagicJack Newbie Joined: 27 Nov 2008 Posts: 1

if anyone can help me out I'd be grateful. I have the MJ installed on my TC 5700, however I cannot select "telephone" under the communications options. I did the who RDP change settings so that it does not make any changes to audio to the TC, but I cannot select "telephone" radio under device.

any ideas/thoughts/comments?

tony · Posted: Thu Jul 16, 2009 12:19 am Post subject:

stav · Posted: Sun Jul 19, 2009 2:59 pm Post subject: messenger doesnt uninstall

Hi all,
MJ 5700/256/256 works just fine here, thx for the details instructions provided in this thread. Thx to all who contributed.
However,
Need more "HDD" space and cannot uninstall the messenger using the instructions given here. There is some DOS coding given somewhere in the thread but doesnt work for me. Can anyone help here?
Thx

Ryan · magicJack Apprentice Joined: 27 Mar 2009 Posts: 16

I have The 5710 256/256 and SP1. Is it even possible to get this to work? I cant get the phone to ring or work when plugged in. It wont switch to telephone mode.

seventyseven · MagicJack Newbie Joined: 04 Aug 2009 Posts: 8

onlyme · MagicJack User Joined: 05 Apr 2009 Posts: 35

I have a T5710 but am setting up a T5700 for a friend, can somebody guide me to these links listed below, I cant seem to find them. Thank You

Altiris XPe Add-on (Remove Multiple Components)
Altiris XPe Add-on (Remove .NET Messenger)

bryanj · MagicJack Newbie Joined: 20 May 2009 Posts: 1

tony · Posted: Thu Dec 03, 2009 3:46 am Post subject: Re: phone or pc?

brahmabullncsu · MagicJack Newbie Joined: 08 Dec 2009 Posts: 3

jimisbell

Alpman · Posted: Tue Dec 29, 2009 5:58 pm Post subject:

Try here...

http://www.mediafire.com/?2m3azyfwxyj

jimisbell · Posted: Wed Dec 30, 2009 1:59 am Post subject:

Great, that did it. BUT...I finished the complete install and removal of programs and installation of DirectX. All went well until I plugged in the MJ module...which had been working until just minutes before on my Desktop...so I know it works....then on the TC it started displaying the picture of the MJ module with the green message "Downloading, please do not unplug." with the four blinking dots. This has been going on for over one and a half hours and shows no sign of ending. I will let it run overnight but I expect to see it still downloading in the morning. It aint working.....

Alpman · Posted: Wed Dec 30, 2009 3:00 am Post subject:

Did you already install the USB Audio drivers and commit the changes? You will need them for the handset to work properly.

As far as the "download in progress" issue, unplug the mJ, reboot the TC, double check Device Manager to make sure you are not missing any drivers (specifically network adapters), plug in the mJ, check for missing drivers again. You may need to enable flow control on you network adapter as well. If all is well, it should finish the download fine.

jimisbell · Posted: Wed Dec 30, 2009 12:35 pm Post subject:

This morning it was still "Downloading" so I unpluged it and pluged it back in again and it worked perfectly! Didnt reboot or anything, just unplugged and plugged back in. I probably could have done that last night!!!

jimisbell · Posted: Wed Dec 30, 2009 1:11 pm Post subject:

I reset the RanDisk Z to 16 MB, though it didnt mention this in the instructions, after I got a "Low on virtual memory" warning when I tried to run IE to go on line and get TightVNC to set up the server. Resetting the RamDisk didnt help. I still get the "Low on Virtual memory" I really need to get TightVNC going as I dont have a spare display for use on the TC.

I noticed that I also have on the desktop "Remote Desktop" or something like that. I think it is a program to remotely control the TC similar to the TightVNC. Can I just delete that program? And where?

Alpman · Posted: Wed Dec 30, 2009 7:55 pm Post subject:

You can leave RamDisk at 16mb. Try increasing the EWF volume size to whatever maximum size is available on your machine. EWF is intercepting the Virtual Memory disk writes. If it is too small, it will give memory errors. There should be an option to configure EWF settings in the control panel.

If you use Windows on the remote machine you can try TeamViewer instead of VNC.

jimisbell · Posted: Wed Dec 30, 2009 8:11 pm Post subject:

The reason I use VNC is that I have one Linux machine on the LAN and I cannot configure TeamViewer to run on Linux. Before the re flashing of my TC I was using VNC, but I may have gotten it there by downloading to a DOK and avoided using IE....maybe....

This whole exersize began because my wife was cussing the MJ because it was cutting out. It sounded like a wideband signal wandering around in a narrow band channel. I attributed it to some sort of instability in the computer I was using since the "Great Upgrade" that trashed the TC. But I am now beginning to suspect the cable modem. My provider said they would quit supporting the modem THAT THEY SOLD TO ME on January1st. I put in the new modem that they made me buy today and I must admit, it is faster so maybe they had already started to nudge us out with bad service even before the deadline of January 1st.

jimisbell · Posted: Thu Dec 31, 2009 10:48 am Post subject:

The new modem got rid of most of the chopping up. Now its only occasional 1 second out of 20 seconds. Livable.

edit: I just found the one second out of 20. I was watching the router and noticed a one second drop out of the internet every now and then. When it dropped out the WiFi channel also dropped out. I am not using the WiFi right now so I unplugged it from the router and lo and behold, the dropouts stopped!!! Must be something wrong with the WiFi card.

jimisbell · Posted: Sun Jan 03, 2010 7:19 pm Post subject:

The memory problem was "operator error" I forgot that a while back when the TC was not working with the MJ I had scavanged the 512 MB memory card for use in the TC that I have set up in the car and had put in a 256 MB card. The TC will just barely run the MJ with 256 MB memory, but if you try to run anything else, like TightVNC at the same time it wont handle it.

My car computer is now down until I find another 512MB card.... Crying or Very sad

My new problem is lack of download of the contacts list. But I can live with that, its like being back to AT&T again....almost.

dmanglk · MagicJack Newbie Joined: 12 Jan 2010 Posts: 1 Location: NY

Thank to all the helpful individuals here that take thier time to help! The dummy guides are just what this dummy needed to convince me I could take this on and maybe even get it right. I just ordered a 5700 256/256 (ebay $59 delivered in box like new). Plan on upgrading to 512/512 and using magic jack only on it. My plan...is to use a KVM switch to toggle my 2nd montitor between the MJ and the 2nd monitor port on a mac mini. I also plan to try using a powered usb adaptor (any suggestions?) and hooking it up to my home wiring and powering 3 or 4 phones...hopefully. I figured I would better benefit learning how to set up my own TC instead of buying a preconfigured one off of ebay. I did notice on some of the ebay auctions that the 5700 could be configured to restart and load MJ after a power outage. Does anyone have any information that they would care to share about how to set this up or possibly a link to the info if it can be found here? I did alot of reading here but haven't come across it.

I can't wait for my new toy! Thanks again to all who contribute here!

Damon

jimisbell · Posted: Tue Jan 12, 2010 6:21 pm Post subject:

Instead of switching monitors, try TightNVC to access the telephone server from the Mac on the Macs monitor. I think TightVNC will run on a Mac as it runs on Linux. Go to TightVNC.com to check it out.

dtm · Posted: Sat Jan 16, 2010 1:24 pm Post subject:

I bought a cheap KVM switch to switch between the TC and my old desktop it is sitting beside. It works OK and frees up a USB slot to boot.

Just an idea for you guys.

dandi · MagicJack Newbie Joined: 22 Jan 2008 Posts: 1

When deleting the unnecessary packages I ran into problems with these two:

Altiris XPe Add-on (Remove Multiple Components)
Altiris XPe Add-on (Remove .NET Messenger)

I can't seem to find them at HP's site. Can someone point me in the right direction? Thanks!

Amountstax · magicJack Apprentice Joined: 21 Mar 2010 Posts: 11

So I've formatted my 4GB Kingston USB Flash Drive using the SP27608.exe now when I try to run the SP29705.exe then select USB Format I get this error.

Theirs no write protection on it though. I used SP27608.exe to Format as FAT32 and use the win98 DOS documents from the guide. Is my USB being 4GB the problem?

johnvan · MagicJack User Joined: 14 Mar 2010 Posts: 39

I had the same message with a 4gb Duracell USB stick. I tried a 2gb by a different manufacturer and it worked fine.
Not sure if it's the size or make, but try another one if you have one handy.

Amountstax · magicJack Apprentice Joined: 21 Mar 2010 Posts: 11

tony

Amountstax · magicJack Apprentice Joined: 21 Mar 2010 Posts: 11

Problems I ran into using the guide.
The USB drive being 4GB was to big. I bought a 2GB drive for $10 and it worked fine. Between 512MB-2GB works best.
The Operating system would get to 99% install completion and get an error.
To solve this I got an older version which you can get here. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=PSG_I22056-106343&prodTypeId=12454&prodSeriesId=339208 .
The newest version of TeamViewer didn't install correctly. To solve this I downloaded the older 3.6 version(works on XPe and Windows 7 just fine).
You can get that here. http://www.teamviewer.com/download/version_3x/TeamViewer_Setup.exe .

After all that though it's now up and running and remotely I might add which is very nice. Thanks jeepsterguy and VaHam. Although It might not have worked right away you certainly pointed me in all the right directions.
Hope this solves some problems and headaches for those future people reading this.

VaHam · Dan Should Pay Me Joined: 13 Feb 2008 Posts: 851

johnvan · MagicJack User Joined: 14 Mar 2010 Posts: 39

I just setup a 5710 256/256 without too much difficulty thanks to this guide.
A few things are outdated on this guide so I thought I would add a few comments.

I didn't bother resizing the Ram disk to 64mb and everything worked fine.

- 2 of the Altiris removal scipts are no longer available, (.NET and Multiple Components) I used the 4 that remain as well as Sygate security removal. I downloaded the scripts onto a USB key and just double clicked the file. After that navigate to the C:\Program Files\Altiris\eXpress\Deployment Server\RIP's. Double click the file and it will do it's job. A couple of times it looked like nothing was happening or things had frozen up but be patient, it worked great.
When I started with the fresh install of XPe, disk usage was at 224mb, after the removal scripts I had 182mb used.

I didn't install directX and also didn't have any issues with USB audio drivers. (T5710)

The other thing I did was go into device manage and right click on each USB port plus the Network Adapter and went into power management and unchecked the box to be sure my USB ports would never power down.
I also went into the perfomance section and clicked "Adjust visual effects for best performance"

After a commit and restart I plugged in the magicjack, it was plug and play, no tinkering required. Only 13mb remaining on the Flash Drive.

Remote desktop didn't work, it killed the audio.
Teamviewer wasn't an option, it wouldn't install, multiple errors and at one point said it needed 18mb, I only had 13 available.

TightVNC was the winner. Easy to install. During the install process you can choose to have it run as a service and can also deselect unneeded components. Deselect VNC viewer and Documents, you only need VNC server. It only used about 1mb of space and took less than 5 minutes to have up and running.

I have a cordless with 3 handsets plus a corded phone plugged into the magicjack. All phones ring, call quality is crystal clear.
The 5710 800mhz 256/256 is definitely sufficient for magicjack.

Tribute3 · magicJack Apprentice Joined: 11 Apr 2010 Posts: 16

Worked very well here on a Hp t5710. I have 280mb left on the C volume.

Amountstax · magicJack Apprentice Joined: 21 Mar 2010 Posts: 11

johnvan · MagicJack User Joined: 14 Mar 2010 Posts: 39

I have tightvnc as a start up program but I did it differently. I think I chose run as a service during the install and that was all that was required. I do regular scheduled restarts and it always starts automatically.

JoeGeary · MagicJack Newbie Joined: 30 Apr 2011 Posts: 2

First of all, thank you for such a detailed post!

I made it to the "Install XPe" step.

When I booted my TC5700 (with 512MB RAM) from my flash drive, and attempted to install the image, I received an error stating "*** ERROR *** The target disk is too small!"

BIOS reports IDE Primary Master: 192MB ATA Flash.

Any help would be greatly appreciated

Diggs · Posted: Sat Apr 30, 2011 9:22 am Post subject:

The flash drive in your machine is too small and needs to be replaced by a 512MB or 1 GB module. The first sticky or two in this forum explains the details.

JoeGeary · MagicJack Newbie Joined: 30 Apr 2011 Posts: 2

Thank you for the reply, but I ended up getting it working by doing the following:

1) After plugging the MagicJack into the T5700, I had the TigerJet driver error (shown in Device Manager). I installed the driver using the steps listed earlier in this post (thank you, by the way) and rebooted. That solved the driver issue.
2) I then installed my MagicJack onto a different Windows XP machine and copied the MagicJack installation folder (i.e. C:\Documents and Settings\UserXYZ\mjusbsp folder) to a Flash Drive (70MB is large enough ... I tossed a cheap 1GB flash drive at it) and inserted the Flash Drive into the T5700 (permanently).
3) I added magicjack.exe (from the mjusbsp folder) to the machine's startup folder and everything works great. I can power up the T5700 and make / receive phone calls via the MagicJack.

I did all of this with the default XP image that came with the T5700 (i.e. no re-imaging required).

Diggs · Posted: Sun May 01, 2011 10:56 am Post subject:

I'm glad you were able to make it work for you. Keep an eye on your free space on the flash drive. Things tend to get unstable if it drops below 15 MB or so. And if MJ ever does an upgrade that requires more than the amount of free space you have then you may face problems again.

Good luck.

GeorgeLazenby

Thunder · Posted: Thu Apr 11, 2013 2:13 pm Post subject:

I wonder if its just related to the plus. I have run my Regular MJ this way for over 3yrs and have never had a problem.