magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

jeepsterguy · magicJack Apprentice Joined: 05 Nov 2008 Posts: 10

There are a LOT of threads out there about how to configure an HP thin client for MagicJack. I have to admit, that it can be confusing reading some of it, as some would pertain to the T5700, t5710, t5720, and other mods to OS's. I just wanted a machine to use with MJ. I tried to install all the optional configurations of the OS's and still had some difficulty getting things to work. I did finally have success getting everything working and wanted to pop a guide out for those who have been trying to make sense of the vast amounts of information out there. Just want to have all the information in one place. I will try to make it as step-by-step as possible and make the instructions as clear as possible, trying not to assume that the user skill level is anything but basic. I want to thank all of the contributors who have spent the time to figure out how to make all this work and published the information for us to use. All the information contained in this thread is compiled from those contributors.

These instructions assume you are using a Windows PC for the setup and configurations.

Verify MJ works on PC
The only assumption I want to make is that you have a working MagicJack adapter. Verify that the MJ adapter is functioning correctly before using the rest of this procedure. If you have problems, there is likely an answer somewhere on the Unofficial Magicjack Forum site.

Obtain an HP t5700 Thin Client
You will need to obtain an HP t5700 with a 1Ghz Transmeta processor. I believe they made this same model with an 800Mhz processor as well. These instructions have been verified on the 1Ghz unit only. You can obtain these from many places. EBay, Craigslist, or online resellers/refurbishers have them and you can get them for under $100 and in most cases much less than that.

Obtain 512K Ram / 1Gb DOM and install (Optional, but additional memory recommended)
You can obtain these from many sources. The sources I list will deliver to the US but I do not know if they will deliver outside the US. Please contact the vendors to determine if they will ship outside the US

512K RAM
http://www.pcmemorystore.com/HP_Compaq-Thin_Client_Series-T5710-ram.htm is a source that I have used. They delivered in 3 days with standard shipping. There are many other places to obtain this memory, Ebay again being one of the places I have seen mentioned on the threads.

1GB DOM (512K DOM would work as well and can be found on same site)
http://ec.transcendusa.com/product/ItemDetail.asp?itemid=TS1GDOM44H-S is the source I used for the one I installed on my TC. There are other sources, so a little time with Google may get you a better price.

As of the date of this post (14 Nov 2008 ) both of these sites are active and items are available.

Installation instructions for the Memory modules are pretty straight forward. You will need a small cross tip screwdriver and a small pair of needle nose pliers.
There are 2 small black screws located on the back of the TC. Remove those and place them in a small bowl or other place where they will not get lost. Remove the top cover by lifting up and pulling away from the chassis. Place out of the way. There are 2 silver screws located on the exposed left and right sides of the metal box nearest the ports on the back. Remove those screws and place them in the bowl with the other 2 screws. Lift the cover slowly. You will see a pair of wires connecting the motherboard to the speaker. Disconnect the wire at the motherboard. Now remove the metal cover by pulling up and back on the cover. Place this cover out of the way as well.
The RAM module will be located on the left side about midway when looking at it with the ports facing you. There are 2 small metal tabs on each side of the module. Gently push the tabs out to the side of the module, and the module will spring up. At that point you can remove the module. Unpack your new 512K module and place into the slot. Once seated into the slot, push it in until you hear a click. Visually inspect to make sure that it is seated correctly and that everything looks OK.
The DOM module is located on the right side front of the board when looking with the ports facing you. The pins are pins are on the right side with a small plastic post on the left of the module. With needle nose pliers, gently collapse the plastic retainer wings on the post and gently lift that side of the module to clear the wings. Once cleared carefully pull up on the right side of the module to remove it from the pins. Be careful not to set the hole back under the wings again while trying to remove the module. Once removed, place on a static free surface and set aside. Unpack the new unit and carefully align the pins on the motherboard with the connector, and align the post to the hole in the module. Carefully push down until the module is seated. Visually inspect to make sure everything is seated correctly and that everything else looks correct. Replace the metal top by reversing the removal procedures, making sure to reconnect the speaker wire. Also make sure that the lip in the lid (front side) fits under the lip in the metal case (front side). Reinstall the 2 silver screws. Replace the Plastic cover by reversing the removal instructions, making sure to replace the 2 small black screws. Remember that if you feel resistance when reinstalling anything, stop and make sure that you are doing everything correctly. You should not feel any unusual resistance when installing the modules or the covers.

Download XPe SP29705
You can obtain an imager and tools for installation of Windows XPe with service pack 2 from the HP website at http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=339208&prodNameId=379363&swEnvOID=1058&swLang=13&mode=2&taskId=135&swItem=PSG_I22384-106947 . Copy to whatever location you download to on your PC.

Make USB Thumb drive a bootable USB DOK device
Please use a 1GB (or larger) thumb drive for this step. Use this link to download the utility to make your USB thumb drive a bootable DOK (Disk on Key) and to get the DOS files you will need to make the bootable USB drive.
http://www.bay-wolf.com/usbmemstick.htm
Follow the instructions on the site to create the USB DOK. The instructions work well for what you will need.

Install XPe tools and imager on DOK
Once you have completed the creation of the bootable USB drive, you will need to install the XPe SP2 tools and imager on the DOK. Double click on the Icon for the SP29705.exe file you saved in the earlier step. Follow the instruction on the installation. Once installed, a window will open asking you what kind of ISO image you want to create. Select USB Format. You will be asked to select the drive of the USB DOK. Please make sure you select the drive letter where you have the DOK placed, then click format. Once completed the utility will tell you format is complete. The format takes about 3-4 minutes for a 1Gb thumb drive. Click the OK button and close the window. Remove the USB DOK from your PC.

Install TC
In your working location, place the HP t5700 thin client and connect the video cable, keyboard, and mouse cables. At this time you want to plug the USB DOK into the Thin Client into one of the free USB ports. Plug the monitor into a power receptacle and power on. Plug the DC end of the thin client adapter into the power location near the PS2 port on the back of the unit, and plug in the other end of the adapter into an AC receptacle. The unit should start to boot as soon as power is supplied, but if not, push the power button on the front of the unit.

Set Boot to USB in BIOS
During the HP Splash screen on boot up hit the F10 key on your keyboard to enter setup. Cursor down to �Advanced BIOS Features� and hit the enter key. Cursor down to first boot device and hit enter. Move cursor until USB is selected and then hit enter. Press F10 again and select yes to save. The unit will reboot.

Install XPe
The unit will be booting off the USB DOK at this point. If it does not, you will have to re-perform the steps create the USB DOK and / or to install the tools and imager on the DOK. If the TC successfully boots on the USB DOK, you will see a screen full of things happening, then another screen where you will be asked �Do you want to continue [Y/N]?� Type Y and the installation will begin. This takes a few minutes so go grab a soda and a snack and come back in a few. The installation is hands-off. The unit will reboot 3-4 times before it has completed. When it is completed you will have a windows screen with the default HP wallpaper.

Set the TC to boot to Administrator
Once you are booted completely, you will have a regular XP desktop, but you will be logged in as user with no privileges. You will need administrator privileges to complete the rest of the installations and configurations. Thanks to VaHam for the following instructions.

Gaining Administrator Access
1) To gain access to the Administrator account so you can make changes you�ll need to hold down the shift key and go to the Start button and select log off. Keep the shift key depressed and the TC will then present you with a normal log on box.

2) In this logon box enter Administrator as both user and password. The TC will then log in as Administrator.

3) Next go into control panel and go to the "HP Login Manager". Change the Default User Name to Administrator and the Default User Password to Administrator as well. Just leave the Default Domain blank for now and click OK.

4) Now go to the EWF Configuration in control panel and select �Commit Data to Volume�. This will make the changes to logon on as Administrator persist; otherwise if you just rebooted the TC would revert to the setting you had at the last boot up. This is what EWF is all about. Any changes you make are just temporary when EWF is running and do not get permanently entered into the c: flash drives data unless you instruct EWF to do so by committing data to the volume.

OK so we have now set the TC to auto logon as Administrator and made the settings permanent. Now you can go to the start button and select restart. The TC should restart and log back on as Administrator automatically.

Set to disable EWF
Thanks again for VaHam for these instructions.

Disabling EWF During Changes

While EWF is great it can be a pain if your making several changes to have to commit each one and reboot in between them. To make life easier we�ll just disable EWF temporarily. Go to control panel and again to the EWF Configuration and this time select �Disable EWF�. The TC will ask if you wish to Commit the Data to the Volume. Select YES and you will then be prompted to reboot again.
Set boot to ATA in BIOS
While the TC is rebooting and on the HP splash screen, press the F10 key on your keyboard to enter setup. Cursor down to �Advanced BIOS Features� and hit the enter key. Cursor down to first boot device and hit enter. Move cursor until ATA is selected and then hit enter. Press F10 again and select yes to save. The unit will reboot.
Once the TC has rebooted you�ll notice the little lock icon near the clock is now and open meaning EWF is disabled.
Set RAM Disk size to 64M
For a lot of the rest of the installation/configuration, you will need some room to move packages around. For this you will need to set the RAM Disk size to 64M. To do this, click the start button on the TC desktop. Select control panel. On the left side of the Control panel window, click on �Switch to Classic View�. Double click on HP RAMDisk Manager. Slide the bar to 64MB and click OK. You will be asked to reboot. Select yes and the TC will reboot.

Delete unnecessary packages
Once the TC has rebooted, you will next want to delete unnecessary packages to free up some space. If you want to use the TC for other things as well as a place for your MJ to reside, you may not want to delete all the packages.
Thanks again to VaHam for the following instructions.

Removing Some things to free up space

The HP flash image includes several programs which probably will be of no use to you and take up precious space on the internal flash drive. The list below are the ones I suggest you may want to remove.
1) Altiris XPe Add-On (Remove Media Player)
2) Altiris XPe Add-on (Remove Multiple Components)
3) HP Session Allocation Manager XPe Add-on (Remove SAM)
4) Altiris XPe Add-on (Remove .NET Messenger)
5) Altiris XPe Add-On (Remove Citrix ICA)
6) Altiris XPe Add-on (Remove TeemNT)

If your TC is currently connected to the internet you can just navigate to the above links and select run to install them onto the TC directly. If not you can download them from your desktop onto you DOK and then transfer the DOK to your TC and execute them from there to load them onto the TC.

Executing them is a two step process. First the above linked utility files must be installed onto the TC and then the utilities have to be executed on the TC to perform their jobs of removing the programs from the TC.

Each of the utilities once installed onto the TC they will be located in directory �C:\Program Files\Altiris\eXpress\Deployment Server\RIPs�. You will need to navigate to each utility and execute it from there.

Once the removal process is completed, you can delete the utility files linked above to save space. Also note in the C:\Program Files\Altiris\eXpress\Deployment Server directory you�ll find Documents and Scripts sub directories. You can also navigate and delete the files contained there to save more space.

Download and Install DirectX
From the Thin Client desktop, open Internet Explorer. Navigate to the HP site containing the DirectX softpac for XPe at http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=vc-65749-1&jumpid=reg_R1002_USEN . Download the file to the RAMDrive (Z:). Once the download is complete, open the file and follow the instructions. Once completed, you will need to locate the extracted file. The default location is C:\SWSetup\SP41409. In that folder double click on the icon Add_DirectX_1.00_C1.exe and follow the instructions. After successfully installing DirectX, navigate to the RAMDrive and delete the SoftPac to free up room on the RAM Drive.

Run DxDiag.exe
Once you have completed the install of DirectX, you will need to run DxDiag.exe. DxDiag can be started by clicking on the �Start� button on the desktop and selecting Run. When the Run window opens, type in dxdiag. The utility will run. Not sure if it is necessary, but I run through each tab and perform all the tests to make sure things are running right. When completed, exit the program.

Disable Security
This part is critical. Don't skip this step. Disable SyGate Security agent, and any firewall features you have enabled on your router/firewalling devices. You could probably just poke holes in your firewall (at least UDP 5060-5070 possibly others), but this is the simplest way to get this done, and it only leaves you unprotected for a few moments. To be on the safe side, you may want to turn off other PCs and unnecessary network devices prior to this step, just in case.
To disable the SyGate security agent,locate the icon on the application bar on the lower right of the TC Desktop. If you right click on the icon, you will be given the option to disable. Select disable.
At this time disable any firewalling you have on your routers as well. I cannot provide any information on how to do that for your particular setup. If you were able to install MagicJack on a PC without disabling your firewall, then I would suggest you try to set it up on your TC without disabling it as well, but I would suggest at least disabling the SyGate agent.

Install MJ
Now you are finally ready to install the MagicJack USB device. On the back of the TC, insert the MJ USB connector into one of the spare USB ports. In a few moments the �found new hardware� window will open prompting you to install. You can try to install at this point, and will probably not complete the install successfully. That is OK. Just go through the procedure. If it does not find the correct drivers (you can look on the folders in the device), you will get a message saying that the device did not install correctly. Click OK to exit out. In a few minutes, the Magic Jack splash screen will appear. Wait this out. MagicJack will likely need to update and this can take a few minutes. Once completed the MagicJack soft phone will appear on your screen. You may get an additional registration screen. Follow the instructions and complete the form. Once completed, you should have your phone number on the MagicJack soft phone. If you don't get your number, you may want to plug the MagicJack device back into your PC and let it update, then try to plug it into your TC. Not sure why it works, but it worked for me.
Select the Menu button and then select Volume/Headset Control. Check to see if you can select the Telephone button. If you can, pick you your attached phone and attempt a call. If you can, skip the next step. If you cannot select the Telephone button or you cannot get a dial tone, to to the next step.

Download and Install USBAudio driver
Check the Device Manager and to see if it shows an error - YELLOW QUESTION MARK on the " Internet phone by TigerJet� if so, download the USBAudio driver from http://rs9.rapidshare.com/files/139809142/USBAudio.Driver.zip onto the TC. Extract the files to the Z: drive or other location on the TC that you can install from. On the device manager right click on the Internet Phone By TigerJet icon and select update driver. Navigate through the menu and when asked, select �Install from a list or specific location�. Select the location you extracted the USBAudio driver to and hit enter. Let the install complete. Reboot your machine.
When the unit has rebooted, go to the menu button and select Volume/Headset Control. You should be able to select the telephone button at this point. If you can, make a test call. If not, please refer to the Unofficial MagicJack Forum for tips on how to resolve your specific problem.

Install TeamViewer (optional)
Team Viewer is a free for non-commercial use remote viewer that works well with the TC and MagicJack. It allows you to place the unit at a location with no Keyboard, Mouse or Monitor attached.
You can also use Remote Desktop for this, but there have been some problems associated with that solution. Team Viewer can be found at this site http://www.teamviewer.com/index.aspx . Download it on the Z: drive or other installable location and install. You may want to set it up to start the application on system boot. You will have to download and install on each machine you want to monitor from. Once installed on the TC, remove the installer application from the Z:drive if you downloaded it there.

Reset Flash drive size to 32M
Click the start button on the TC desktop. Select control panel. Double click on HP RAMDisk Manager. Slide the bar to 32MB and click OK. You will be asked to reboot. Select yes and the TC will reboot.

Enable EWF
Again, I give a nod to VaHam
Re-Enabling EWF

Ok once you have everything the way you like it, go back into control panel to the "EWF Configuration" and select �Enable EWF�. You�ll note the little lock icon changes to yellow but is still open. You�ll then be prompted to reboot. Select yes and allow the TC to reboot.

Once the TC has rebooted your changes should be intact and the little lock icon near the clock should be green and closed. Now your TC configuration is complete.

Enable security
Once you have completed the last step, you should turn on any firewalling you had disabled in the earlier step. As a suggestion I would leave the SyGate application disabled as well. You can keep it from starting on boot by de-selecting that in the Options menu.

Enjoy your MJ!
You should be able to make calls without any problems at this point. If you have any issues, please look on the Unofficial MagicJack Forum site to help with getting your problem resolved. Occasionally check your device to make sure things are good, and it probably would not hurt to reboot the device on occasion, it is a MS product after all!!. Hopefully this guide has made it a little easier for you to get your HP t5700 working correctly with your MagicJack.

tony · Posted: Sat Nov 29, 2008 3:45 am Post subject:

I'm working through Jeepsterguy's extremely detailed steps. Great job, not a keystroke or assumption left out.

Jeepsterguy's instructions are so clear I'm reluctant to alter a piece of art. The one place where I stalled was removing the unneeded packages. Here are the links for the remove tools for the step "Delete unnecessary packages"

Various Altiris packages
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=379363&prodTypeId=12454&prodSeriesId=339208&swLang=13&taskId=135&swEnvOID=1058

Remove HP SAM
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=3634720&prodNameId=3634724&swEnvOID=1058&swLang=13&mode=2&taskId=135&swItem=ir-57921-1

I also removed Sygate security as I"m behind a router firewall.

Direct X.
I didn't load Direct X and MJ worked fine. I don't know if it's already in the XPe image. If you are low on DOM space, try skipping the Direct X step.

jpiter · MagicJack Newbie Joined: 04 Aug 2008 Posts: 4

[quote="tony"]I'm working through Jeepsterguy's extremely detailed steps. Great job, not a keystroke or assumption left out.
[/quote]

Just bought T7510 and RAM on eBay and ordered drive from Transend.
As soon as I got finished with PayPal, I followed Jeepsterguy's instructions for preparing the USB drive with HP's image. I also added all utilities that Tony pointed to. Now all I have to do is wait for delivery.

Thank you both for removing the mystery and giving me the confidence to play with a NEW computer toy. The TC is coming from Canada so the other stuff should be here first so I can hit the ground running.

tony · Posted: Thu Jan 22, 2009 3:20 am Post subject: Re: Everything ready

jpiter · MagicJack Newbie Joined: 04 Aug 2008 Posts: 4

[quote="tony"]
Have fun!
-Tony[/quote]

I was mistaken about what I ordered, it is a T5700 1GHz.
I thought I was going o get the T5710, new after failing to win a 1GHz TC for 3 weeks, then I found this. Too good to pass up. RAM from eBAy and Flash from Transend.

Hardware upgrade was easy. I couldn't get Citrix ICA to uninstall after 6 tries, so I deleted the directory in desperation:) When I turn on Sygate Security it blocks MJ, so that will stay off. Everything else was smooth.

Phone quality seems better than on other, faster computers. And I love the quiet. Now all I have to do is see if I can make the noisy Shuttle K45, it replaces, work with a PCI -PC Card adapter so I use it as a back up for x-rays in the office.

Thank you for the help, with out this post I'm sure this process would have taken week instead of hours to finish.

reubenrs · MagicJack Newbie Joined: 15 Dec 2008 Posts: 4

I did exact the same way jeepsterguy said and it works great. Thank you for the effort in sharing this information. I have successfully setup t5700 with 256 ram and 256 flash for the magicjack.

lockmaster

As a new member, I wish to thank all of you who contribute your expertise on the HP TC for Magic Jack. My question is whether all /or any of the extra utilities listed on the site http://www.bay-wolf.com/usbmemstick.htm are necessary for the DOK and the HP TC . These are in addition to COMMAND.COM, IO.SYS, MSDOS.SYS . Does the XP2 SP29705 contain the utilities needed to support the USB keyboard, mouse and Monitor to be attached to the TC... Thanks again Jeepsterguy, Tony and others..

files

jpiter · MagicJack Newbie Joined: 04 Aug 2008 Posts: 4

[quote="lockmaster"]As a new member, I wish to thank all of you who contribute your expertise on the HP TC for Magic Jack. My question is whether all /or any of the extra utilities listed on the site http://www.bay-wolf.com/usbmemstick.htm are necessary for the DOK and the HP TC . These are in addition to COMMAND.COM, IO.SYS, MSDOS.SYS . Does the XP2 SP29705 contain the utilities needed to support the USB keyboard, mouse and Monitor to be attached to the TC... Thanks again Jeepsterguy, Tony and others..

files[/quote]

I questioned the need of the extra steps needed to make USB flash drive bootable first, since SP29705 does format the drive. I followed the instructions exactly and had success. Just for kicks, I skipped the above step on a USB adapter for a SD card and it wouldn't boot. It was the only other free memory stick I had large enough. I don't know if it was the adapter and SD, or the skipping of the first step that was the problem.

I don't think you need the extra utilities for the TC installation, but I did use them on a smaller flash for possible trouble shooting other systems.

HP's operating sysem has all you need for keyboard, monitor and mouse.

Jeff

jakeh56 · Posted: Wed Apr 08, 2009 4:46 pm Post subject: Whew thanks

I just wanted to thank you for this awsome post. It was time consuming, but I just made a call on my 256/256 T5700. Thank you thank you thank you! Laughing

I am starting a business on the side and I needed my MJ for my phone. One issue that threw me a little was that in my device manager I couldn't find the tigerjet icon, so I guessed and upgraded the icon that had the yellow questionmark. It worked. Thank you again and God Bless.

Jake <><

barkndog · magicJack Apprentice Joined: 25 Mar 2009 Posts: 26

Wow, great instructions. This should be a sticky.
I tackled the Thin Client install this past weekend using these instructions. Nothing ever goes perfect, but it's up and running now and I'm happy.

I didn't upgrade the memory even though my TC is 1GHZ/256F/256R - it is dedicated to MJ so I didn't think an upgrade was necessary.

I noticed when I booted my TC for the first time that it "installed" - so it was like a new machine. So I started at the instructions labeled Set the TC to boot to Administrator. A lot of the instructions before that point was to get to a "clean install" state, I was already there.

I linked to this thread from the TC's browser so I could quickly come back to it. To delete unnecessary packages, I used the links provided by tony - but I think I had to search for a couple of the links on the HP site. Important note: I clicked the links and chose run. All this does is install the uninstaller. Make sure you follow Jeepsterguy's instructions to then run the executables from the RIPs directory (I overlooked that originally). I also uninstalled SyGate - I am behind a firewall at home.

I didn't install DirectX. Not sure if it is needed or if already installed.

Instead of TeamViewer, I installed VNC because I am more familiar with it. Just a note to people installing these remote consoles, install the server portion on the TC and the viewer on other PC's.

Again: Thanks for the detailed instructions. Great post.

jeepjunkie · Posted: Wed May 06, 2009 7:51 pm Post subject:

Thanks for making a good "how-to". However I have a few questions. In the Ethernet adapter properties, should "allow the computer to turn this device off to save energy" be unchecked if it isn't already? And second, I've read elsewhere that the audio sound playback and sound recording properties should be changed to "USB Internet Phone by TigerJet", should this become routine as well? Thanks!

dirtyharrywk · Posted: Sun May 10, 2009 11:05 am Post subject:

barkndog · magicJack Apprentice Joined: 25 Mar 2009 Posts: 26

why-him · magicJack Apprentice Joined: 10 Feb 2009 Posts: 25

For the record, I also did not install DirectX & it's working OK.

Also, I solved the driver problem as specified, but it began working immediately after the driver installation, without a reboot.

This post should be made a Sticky so others can find it easily. Great job, Jeepsterguy -thanks!

-Yosh

roc1479 · magicJack Apprentice Joined: 12 Feb 2009 Posts: 18

Are you guys using phones with this setup or just the pc?

barkndog · magicJack Apprentice Joined: 25 Mar 2009 Posts: 26

tony · Posted: Tue Jun 02, 2009 7:44 pm Post subject: Re: phone or pc?

discounteggroll · MagicJack Newbie Joined: 27 Nov 2008 Posts: 1

if anyone can help me out I'd be grateful. I have the MJ installed on my TC 5700, however I cannot select "telephone" under the communications options. I did the who RDP change settings so that it does not make any changes to audio to the TC, but I cannot select "telephone" radio under device.

any ideas/thoughts/comments?

tony · Posted: Thu Jul 16, 2009 12:19 am Post subject:

stav · Posted: Sun Jul 19, 2009 2:59 pm Post subject: messenger doesnt uninstall

Hi all,
MJ 5700/256/256 works just fine here, thx for the details instructions provided in this thread. Thx to all who contributed.
However,
Need more "HDD" space and cannot uninstall the messenger using the instructions given here. There is some DOS coding given somewhere in the thread but doesnt work for me. Can anyone help here?
Thx

Ryan · magicJack Apprentice Joined: 27 Mar 2009 Posts: 16

I have The 5710 256/256 and SP1. Is it even possible to get this to work? I cant get the phone to ring or work when plugged in. It wont switch to telephone mode.

seventyseven · MagicJack Newbie Joined: 04 Aug 2009 Posts: 8

onlyme · MagicJack User Joined: 05 Apr 2009 Posts: 35

I have a T5710 but am setting up a T5700 for a friend, can somebody guide me to these links listed below, I cant seem to find them. Thank You

Altiris XPe Add-on (Remove Multiple Components)
Altiris XPe Add-on (Remove .NET Messenger)

bryanj · MagicJack Newbie Joined: 20 May 2009 Posts: 1

tony · Posted: Thu Dec 03, 2009 3:46 am Post subject: Re: phone or pc?

brahmabullncsu · MagicJack Newbie Joined: 08 Dec 2009 Posts: 3

jimisbell

Alpman · Posted: Tue Dec 29, 2009 5:58 pm Post subject:

Try here...

http://www.mediafire.com/?2m3azyfwxyj

jimisbell · Posted: Wed Dec 30, 2009 1:59 am Post subject:

Great, that did it. BUT...I finished the complete install and removal of programs and installation of DirectX. All went well until I plugged in the MJ module...which had been working until just minutes before on my Desktop...so I know it works....then on the TC it started displaying the picture of the MJ module with the green message "Downloading, please do not unplug." with the four blinking dots. This has been going on for over one and a half hours and shows no sign of ending. I will let it run overnight but I expect to see it still downloading in the morning. It aint working.....

Alpman · Posted: Wed Dec 30, 2009 3:00 am Post subject:

Did you already install the USB Audio drivers and commit the changes? You will need them for the handset to work properly.

As far as the "download in progress" issue, unplug the mJ, reboot the TC, double check Device Manager to make sure you are not missing any drivers (specifically network adapters), plug in the mJ, check for missing drivers again. You may need to enable flow control on you network adapter as well. If all is well, it should finish the download fine.

jimisbell · Posted: Wed Dec 30, 2009 12:35 pm Post subject:

This morning it was still "Downloading" so I unpluged it and pluged it back in again and it worked perfectly! Didnt reboot or anything, just unplugged and plugged back in. I probably could have done that last night!!!

jimisbell · Posted: Wed Dec 30, 2009 1:11 pm Post subject:

I reset the RanDisk Z to 16 MB, though it didnt mention this in the instructions, after I got a "Low on virtual memory" warning when I tried to run IE to go on line and get TightVNC to set up the server. Resetting the RamDisk didnt help. I still get the "Low on Virtual memory" I really need to get TightVNC going as I dont have a spare display for use on the TC.

I noticed that I also have on the desktop "Remote Desktop" or something like that. I think it is a program to remotely control the TC similar to the TightVNC. Can I just delete that program? And where?

Alpman · Posted: Wed Dec 30, 2009 7:55 pm Post subject:

You can leave RamDisk at 16mb. Try increasing the EWF volume size to whatever maximum size is available on your machine. EWF is intercepting the Virtual Memory disk writes. If it is too small, it will give memory errors. There should be an option to configure EWF settings in the control panel.

If you use Windows on the remote machine you can try TeamViewer instead of VNC.

jimisbell · Posted: Wed Dec 30, 2009 8:11 pm Post subject:

The reason I use VNC is that I have one Linux machine on the LAN and I cannot configure TeamViewer to run on Linux. Before the re flashing of my TC I was using VNC, but I may have gotten it there by downloading to a DOK and avoided using IE....maybe....

This whole exersize began because my wife was cussing the MJ because it was cutting out. It sounded like a wideband signal wandering around in a narrow band channel. I attributed it to some sort of instability in the computer I was using since the "Great Upgrade" that trashed the TC. But I am now beginning to suspect the cable modem. My provider said they would quit supporting the modem THAT THEY SOLD TO ME on January1st. I put in the new modem that they made me buy today and I must admit, it is faster so maybe they had already started to nudge us out with bad service even before the deadline of January 1st.

jimisbell · Posted: Thu Dec 31, 2009 10:48 am Post subject:

The new modem got rid of most of the chopping up. Now its only occasional 1 second out of 20 seconds. Livable.

edit: I just found the one second out of 20. I was watching the router and noticed a one second drop out of the internet every now and then. When it dropped out the WiFi channel also dropped out. I am not using the WiFi right now so I unplugged it from the router and lo and behold, the dropouts stopped!!! Must be something wrong with the WiFi card.

jimisbell · Posted: Sun Jan 03, 2010 7:19 pm Post subject:

The memory problem was "operator error" I forgot that a while back when the TC was not working with the MJ I had scavanged the 512 MB memory card for use in the TC that I have set up in the car and had put in a 256 MB card. The TC will just barely run the MJ with 256 MB memory, but if you try to run anything else, like TightVNC at the same time it wont handle it.

My car computer is now down until I find another 512MB card.... Crying or Very sad

My new problem is lack of download of the contacts list. But I can live with that, its like being back to AT&T again....almost.

dmanglk · MagicJack Newbie Joined: 12 Jan 2010 Posts: 1 Location: NY

Thank to all the helpful individuals here that take thier time to help! The dummy guides are just what this dummy needed to convince me I could take this on and maybe even get it right. I just ordered a 5700 256/256 (ebay $59 delivered in box like new). Plan on upgrading to 512/512 and using magic jack only on it. My plan...is to use a KVM switch to toggle my 2nd montitor between the MJ and the 2nd monitor port on a mac mini. I also plan to try using a powered usb adaptor (any suggestions?) and hooking it up to my home wiring and powering 3 or 4 phones...hopefully. I figured I would better benefit learning how to set up my own TC instead of buying a preconfigured one off of ebay. I did notice on some of the ebay auctions that the 5700 could be configured to restart and load MJ after a power outage. Does anyone have any information that they would care to share about how to set this up or possibly a link to the info if it can be found here? I did alot of reading here but haven't come across it.

I can't wait for my new toy! Thanks again to all who contribute here!

Damon

jimisbell · Posted: Tue Jan 12, 2010 6:21 pm Post subject:

Instead of switching monitors, try TightNVC to access the telephone server from the Mac on the Macs monitor. I think TightVNC will run on a Mac as it runs on Linux. Go to TightVNC.com to check it out.

dtm · Posted: Sat Jan 16, 2010 1:24 pm Post subject:

I bought a cheap KVM switch to switch between the TC and my old desktop it is sitting beside. It works OK and frees up a USB slot to boot.

Just an idea for you guys.

dandi · MagicJack Newbie Joined: 22 Jan 2008 Posts: 1

When deleting the unnecessary packages I ran into problems with these two:

Altiris XPe Add-on (Remove Multiple Components)
Altiris XPe Add-on (Remove .NET Messenger)

I can't seem to find them at HP's site. Can someone point me in the right direction? Thanks!

Amountstax · magicJack Apprentice Joined: 21 Mar 2010 Posts: 11

So I've formatted my 4GB Kingston USB Flash Drive using the SP27608.exe now when I try to run the SP29705.exe then select USB Format I get this error.

Theirs no write protection on it though. I used SP27608.exe to Format as FAT32 and use the win98 DOS documents from the guide. Is my USB being 4GB the problem?

johnvan · MagicJack User Joined: 14 Mar 2010 Posts: 39

I had the same message with a 4gb Duracell USB stick. I tried a 2gb by a different manufacturer and it worked fine.
Not sure if it's the size or make, but try another one if you have one handy.

Amountstax · magicJack Apprentice Joined: 21 Mar 2010 Posts: 11

tony

Amountstax · magicJack Apprentice Joined: 21 Mar 2010 Posts: 11

Problems I ran into using the guide.
The USB drive being 4GB was to big. I bought a 2GB drive for $10 and it worked fine. Between 512MB-2GB works best.
The Operating system would get to 99% install completion and get an error.
To solve this I got an older version which you can get here. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=PSG_I22056-106343&prodTypeId=12454&prodSeriesId=339208 .
The newest version of TeamViewer didn't install correctly. To solve this I downloaded the older 3.6 version(works on XPe and Windows 7 just fine).
You can get that here. http://www.teamviewer.com/download/version_3x/TeamViewer_Setup.exe .

After all that though it's now up and running and remotely I might add which is very nice. Thanks jeepsterguy and VaHam. Although It might not have worked right away you certainly pointed me in all the right directions.
Hope this solves some problems and headaches for those future people reading this.

VaHam · Dan Should Pay Me Joined: 13 Feb 2008 Posts: 851

johnvan · MagicJack User Joined: 14 Mar 2010 Posts: 39

I just setup a 5710 256/256 without too much difficulty thanks to this guide.
A few things are outdated on this guide so I thought I would add a few comments.

I didn't bother resizing the Ram disk to 64mb and everything worked fine.

- 2 of the Altiris removal scipts are no longer available, (.NET and Multiple Components) I used the 4 that remain as well as Sygate security removal. I downloaded the scripts onto a USB key and just double clicked the file. After that navigate to the C:\Program Files\Altiris\eXpress\Deployment Server\RIP's. Double click the file and it will do it's job. A couple of times it looked like nothing was happening or things had frozen up but be patient, it worked great.
When I started with the fresh install of XPe, disk usage was at 224mb, after the removal scripts I had 182mb used.

I didn't install directX and also didn't have any issues with USB audio drivers. (T5710)

The other thing I did was go into device manage and right click on each USB port plus the Network Adapter and went into power management and unchecked the box to be sure my USB ports would never power down.
I also went into the perfomance section and clicked "Adjust visual effects for best performance"

After a commit and restart I plugged in the magicjack, it was plug and play, no tinkering required. Only 13mb remaining on the Flash Drive.

Remote desktop didn't work, it killed the audio.
Teamviewer wasn't an option, it wouldn't install, multiple errors and at one point said it needed 18mb, I only had 13 available.

TightVNC was the winner. Easy to install. During the install process you can choose to have it run as a service and can also deselect unneeded components. Deselect VNC viewer and Documents, you only need VNC server. It only used about 1mb of space and took less than 5 minutes to have up and running.

I have a cordless with 3 handsets plus a corded phone plugged into the magicjack. All phones ring, call quality is crystal clear.
The 5710 800mhz 256/256 is definitely sufficient for magicjack.

Tribute3 · magicJack Apprentice Joined: 11 Apr 2010 Posts: 16

Worked very well here on a Hp t5710. I have 280mb left on the C volume.

Amountstax · magicJack Apprentice Joined: 21 Mar 2010 Posts: 11

johnvan · MagicJack User Joined: 14 Mar 2010 Posts: 39

I have tightvnc as a start up program but I did it differently. I think I chose run as a service during the install and that was all that was required. I do regular scheduled restarts and it always starts automatically.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Dummies guide: Configure an HP t5700 for MJ using XPe w/SP2