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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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puzzelMJ MagicJack Newbie
Joined: 26 Jun 2010 Posts: 1
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Posted: Sat Jun 26, 2010 9:36 pm Post subject: Help Needed on use MJ on MacBook Pro, SnowLeopard |
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I have never used my MJ on my Macbook Pro since I bought the MJ. Each time, when I plug it into one of the USB ports directly, it pops up the installation window "double click the application icon to start calling". then i double click it. soon, the icon shows the following message "Warning: Please re-plug the magicJack." then the window disappears automatically, and the MJ completely disappears from my desktop, yet the device still has blue light on.
i called the magicJack tech support the other day. they put me from the lowest level of tech support, to advanced one, and then another even more advanced. altogether, i had talked to four difference techs. no one could help me out. they tried downloading the upgrades, remote-control my macbook, and so on. finally, they said that they would contact their senior engineer for this issue, and they would email me or contact me later.
they never reached me since that, --about 25 days ago.
my macbook pro:
OS X version 10.6.4, processor 2.4GHz Intel Core 2 Duo. |
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TransferCutter Dan isn't smart enough to hire me
Joined: 10 Feb 2009 Posts: 106 Location: TO, ON, CA
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