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HelixMan MagicJack Newbie
Joined: 02 Apr 2008 Posts: 9
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Posted: Thu Apr 03, 2008 3:55 am Post subject: How to make your phone to ring. |
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Hi, MJ people anybody know to make your phone ring. My phone work with MJ but does not ring.
I can see the lights come on but still no ring. I try a diffence phone and that one work.
Thank You...
Stephen |
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LikeMagic Dan Should Pay Me
Joined: 01 Jan 2008 Posts: 613 Location: LikeMagic Pacific NW
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Posted: Thu Apr 03, 2008 12:21 pm Post subject: |
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What phone that didn't ring and what phone did ring? |
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Stewart Dan Should Pay Me
Joined: 13 Nov 2007 Posts: 663
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Posted: Thu Apr 03, 2008 12:48 pm Post subject: |
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Because of USB power limitations, MJ does not supply as much ringing voltage as a landline or an ATA. It's possible that if connect both phones to MJ using a splitter and turn off the ringer on the one that won't ring anyway, you will be able to talk on it and be alerted by the other.
If the phone that won't ring is so old that it has a mechanical bell, you may be able to get it to work by adjusting the spring to a lighter tension.
Plugging MJ into a powered USB hub may help.
Otherwise, you are probably out of luck. |
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aone999 MagicJack User
Joined: 12 Nov 2007 Posts: 42
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Posted: Thu Apr 03, 2008 1:11 pm Post subject: |
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I had this problem when I bought MJ (about 6 months back).
I replaced my old cordless phone (900MHz) with a new one (5.8GHz) and plugged MJ to my machine through a powered USB Hub, and voila....my phone started ringing. |
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sean magicJack Apprentice
Joined: 07 Apr 2008 Posts: 13
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Posted: Mon Apr 07, 2008 5:17 am Post subject: mine wont ring |
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I got my magic jack 5 days ago phone rang the first day..then ever since it wont ring..i tried everything..even bought the power ac hub..my phone was new also..im about to return it..im frustrated..i can make and receive calls but dont know when a call is coming in unlesss im sitting at the pc..please help |
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HelixMan MagicJack Newbie
Joined: 02 Apr 2008 Posts: 9
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Posted: Mon Apr 07, 2008 2:16 pm Post subject: |
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Stewart wrote: | Because of USB power limitations, MJ does not supply as much ringing voltage as a landline or an ATA. It's possible that if connect both phones to MJ using a splitter and turn off the ringer on the one that won't ring anyway, you will be able to talk on it and be alerted by the other.
If the phone that won't ring is so old that it has a mechanical bell, you may be able to get it to work by adjusting the spring to a lighter tension.
Plugging MJ into a powered USB hub may help.
Otherwise, you are probably out of luck. |
The Motorola phone does not ring but light come on. The vTech phone ring. They are both 2.4GHz. |
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HelixMan MagicJack Newbie
Joined: 02 Apr 2008 Posts: 9
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Posted: Mon Apr 07, 2008 2:17 pm Post subject: |
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[quote="LikeMagic"]What phone that didn't ring and what phone did ring?[/quote
The Motorola phone does not ring but light come on. The vTech phone ring. They are both 2.4GHz. |
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HelixMan MagicJack Newbie
Joined: 02 Apr 2008 Posts: 9
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Posted: Mon Apr 07, 2008 2:29 pm Post subject: Re: mine wont ring |
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sean wrote: | I got my magic jack 5 days ago phone rang the first day..then ever since it wont ring..i tried everything..even bought the power ac hub..my phone was new also..im about to return it..im frustrated..i can make and receive calls but dont know when a call is coming in unlesss im sitting at the pc..please help |
Hi, Has far as I know the MJ is being work on with up date. A lot of people are buying this MJ. Have you chat with them? Can you make call with your MJ. You know that all new thing have bug in them, Look at Windows and Internet Explorer? You still have 30 days to send it back give it time. It's up to you what you want to do.
Stephen |
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sean magicJack Apprentice
Joined: 07 Apr 2008 Posts: 13
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Posted: Mon Apr 07, 2008 5:08 pm Post subject: hey |
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yes i spoke to them repeatedly,,they had me do numerous things to try and figure it out..i can make calls fine can receive calls fine..just no ringing phone whena call comes in |
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LikeMagic Dan Should Pay Me
Joined: 01 Jan 2008 Posts: 613 Location: LikeMagic Pacific NW
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Posted: Mon Apr 07, 2008 5:51 pm Post subject: |
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HelixMan wrote: | LikeMagic wrote: | What phone that didn't ring and what phone did ring? |
The Motorola phone does not ring but light come on. The vTech phone ring. They are both 2.4GHz. |
This is the second time I heard about Motorola phone having ringing issue with VOIP service. See here for earlier discussion:
http://www.phoneservicesupport.com/caller-id-displayed-but-no-ring-t440.html?highlight=ring
My MJ puts out 65Vrms (AC) and both my Uniden 4-handset & Panasonic 4-handset systems ring just fine. Perhaps the Motorola phone needs slightly higher ringing voltage. You could try another cordless phone from Panasonic (my fav) or other favorite brand of yours. |
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VaHam Dan Should Pay Me
Joined: 13 Feb 2008 Posts: 851
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Posted: Tue Apr 08, 2008 3:29 am Post subject: |
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Different Phones have different ringer equivalent values. This is based on the current drawn by an old style phone's bell. Magic Jack does not have much current output capacity and hence only phones with low ringer equivalency numbers will work. |
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sean magicJack Apprentice
Joined: 07 Apr 2008 Posts: 13
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Posted: Tue Apr 08, 2008 1:57 pm Post subject: |
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My phone rang the first whole day i set it up then just stopped..what does this mean?
if there isnt enuf voltage etc why did it ring the first day? |
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kevmakazi MagicJack Newbie
Joined: 03 Apr 2008 Posts: 1
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Posted: Tue Apr 08, 2008 2:46 pm Post subject: |
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I bought 2 MJ and used the same phone. One ring and the other not ring at all. I think its the MJ problem. |
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LikeMagic Dan Should Pay Me
Joined: 01 Jan 2008 Posts: 613 Location: LikeMagic Pacific NW
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Posted: Tue Apr 08, 2008 5:18 pm Post subject: |
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sean wrote: | My phone rang the first whole day i set it up then just stopped..what does this mean?
if there isnt enuf voltage etc why did it ring the first day? |
Have you tried with several different phones? If they still don't ring then perhaps the MJ device's built-in voltage converter for ringing output is burnt out due to current overload. |
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LikeMagic Dan Should Pay Me
Joined: 01 Jan 2008 Posts: 613 Location: LikeMagic Pacific NW
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Posted: Tue Apr 08, 2008 5:22 pm Post subject: |
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kevmakazi wrote: | I bought 2 MJ and used the same phone. One ring and the other not ring at all. I think its the MJ problem. |
The MJ device that does not ring the phone, does its softphone show incoming call? If it does then perhaps that MJ device also has bad ring voltage converter as well.
If the MJ softphone does not show incoming call then you have incoming call issue. |
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SignGuyDino magicJack Apprentice
Joined: 05 Apr 2008 Posts: 12 Location: Dan needs to sponsor me...
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Posted: Wed Apr 09, 2008 6:58 pm Post subject: |
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It shows fine on callerid, but no ring. I'd at least like to have the control panel for MJ ring for me. I could live with that. It does that for the headset but not for the phone. |
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SpamBox Dan isn't smart enough to hire me
Joined: 14 Dec 2007 Posts: 417 Location: Rocky Mountains Front Range
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Posted: Wed Apr 09, 2008 10:33 pm Post subject: |
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Just attach one of these.
Works every time!
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sean magicJack Apprentice
Joined: 07 Apr 2008 Posts: 13
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Posted: Thu Apr 10, 2008 12:32 am Post subject: |
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what is that,spam box? |
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Bendle Dan isn't smart enough to hire me
Joined: 27 Mar 2008 Posts: 103 Location: proxy1.nashville.talk4free.com
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Posted: Thu Apr 10, 2008 1:03 pm Post subject: |
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sean wrote: | what is that,spam box? |
I will zoom out for you...
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sean magicJack Apprentice
Joined: 07 Apr 2008 Posts: 13
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Posted: Thu Apr 10, 2008 3:04 pm Post subject: |
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ok thats cute.. |
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sean magicJack Apprentice
Joined: 07 Apr 2008 Posts: 13
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Posted: Thu Apr 10, 2008 3:05 pm Post subject: |
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youre pretty too cute also |
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MagicPhoneMan MagicJack Contributor
Joined: 15 Apr 2008 Posts: 51 Location: San Diego
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Posted: Tue Apr 15, 2008 9:35 pm Post subject: |
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I have MJ plugged into a USB 2.0 PCI card and this 10 year old Walmart phone rings fine. I guess another option is to buy a USB card instead of a powered hub |
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rbbiggs MagicJack Newbie
Joined: 25 Apr 2008 Posts: 6
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Posted: Fri Apr 25, 2008 10:17 am Post subject: att |
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I have an ATT cordless phone system with 3 handsets,, never had a problem of any kind. |
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DEO MagicJack Newbie
Joined: 29 Apr 2008 Posts: 1
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Posted: Wed Apr 30, 2008 4:39 am Post subject: Basics |
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Do check MJ: Menu > Volume/Headset Control... be sure "telephone" is selected and NOT "Headset/Other" (unless you're using one), especially after ANY update or tweak -- a couple of recent "updates" incorrectly changed this setting. |
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