magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

gnimsh · Posted: Thu May 29, 2008 7:05 pm Post subject:

I actually meant fresh install of windows, just in case that's not the one you did. Anyway, here's a link that seems to be the most complete way to remove magicjack: http://www.ooine.com/index.cfm/2008/3/15/How-to-uninstall-Magic-Jack

nickage · magicJack Apprentice Joined: 20 May 2008 Posts: 16

gnimsh · Posted: Thu May 29, 2008 7:13 pm Post subject:

I'm not so sure about that. Is there any more context to this 1406? a message with it, something...

nickage · magicJack Apprentice Joined: 20 May 2008 Posts: 16

MJRP · MagicJack Newbie Joined: 29 May 2008 Posts: 3

Can some one please help me.

I successfully installed XP Pro in VirtualBox 1.5.6 on Ubutnu 8.04 with USB interface. My MJ comes up by itself and I can make and receive calls only with softphone.But not able to use analog phone.

On softphone, when I click Menu->Volume/Headset control, it is not allowing me to select "Telephone" radio button. It selected Headset/Other by default.

Thanks in advance

kumar · Dan Should Pay Me Joined: 15 Nov 2007 Posts: 806

You need to enable something in so that the USB works in it.

So all you need to do is
http://ubuntuforums.org/showthread.php?t=393582
I do not use Virtualbox, but I tried it a few months ago and I needed to do the above. Tell me if it works out or if it doesn't.
Kumar

testing123 · Dan Should Pay Me Joined: 13 Nov 2007 Posts: 703

dman777 · MagicJack Newbie Joined: 06 Jun 2008 Posts: 7

hey, i have virtualbox running in linux with windows xp as my guest. magic jack loads successfully with no problems. i can use mj in my windows xp guest and i can get a dial tone. but when i try to dial out, rather through soft keypad or my phone, it doesn't ring or do anything. any suggestions?

testing123 · Dan Should Pay Me Joined: 13 Nov 2007 Posts: 703

mozerd · Posted: Mon Jun 23, 2008 10:15 am Post subject:

testing123 · Dan Should Pay Me Joined: 13 Nov 2007 Posts: 703

Got at tip from Stewart: Looks like I am missing the Tigerjet USB Phone device drivers in the VMware XP Guest ... I am trying to track down those drivers from the Tigerjet site -- would rather get the latest/greatest there than on the M$ site. If anyone has a link let me know. Thanks

testing123 · Dan Should Pay Me Joined: 13 Nov 2007 Posts: 703

Finally SOLVED (on VMware).

I tried EVERY trick in the book (including downloading every Tigerjet sofware ever) AND downloading DIVX codecs -- none worked.

Solution:

In VMware you must enable BOTH the "YMax Communications Corp MagicJack" device AND "Tiger Jet USB Network USB Device" by using VM / Removable Devices/ USB Devices menu option.

I had never enabled the "Tiger Jet ..." device before because from the early days (probably from the "official" MJ forum) we were told that device didn't need to be enabled.

As soon as you enable it, you can now choose "Telephone" from the device menu!

Hopefully this helps you Virtualbox Users as well.

dman777 · MagicJack Newbie Joined: 06 Jun 2008 Posts: 7

bump

can anyone help me with my problem w/ virtualbox? i can get a dial tone but when i dial the number all i get is silence. The number does dial out though because i called my friend and he recieved the call. I just can't hear anything(but I CAN hear a dial tone before I dial).

gnimsh · Posted: Mon Jun 30, 2008 1:35 pm Post subject:

I guess the most basic fix might be to check that your softphone is enabled to use the phone and not the headset. Try that.

dman777 · MagicJack Newbie Joined: 06 Jun 2008 Posts: 7

ya, it is enabled. i'm stumped. just to be clear, other people have gotten magic jack to work on virtual box - correct?

testing123 · Dan Should Pay Me Joined: 13 Nov 2007 Posts: 703

mohoelx · magicJack Apprentice Joined: 08 Apr 2008 Posts: 23

dman777 · MagicJack Newbie Joined: 06 Jun 2008 Posts: 7

I can't believe you got yours working. I wish I knew how you did it. There's no volume on mine. I can make calls and it will actually call the other person, but there is no volume what so ever on both ends of the phone.

mohoelx · magicJack Apprentice Joined: 08 Apr 2008 Posts: 23

dman777 · MagicJack Newbie Joined: 06 Jun 2008 Posts: 7

ya, that chopped up sound is actually on the fault of Virtualbox. I have done alot of research on it and usb audio(tried to get my external usb receiver to work) and that is a common issue in virtualbox. they refuse to fix it saying that it's not meant for multimedia purposes, only business. great. wish sun micro never bought it.

mohoelx · magicJack Apprentice Joined: 08 Apr 2008 Posts: 23

Since when does multimedia mean "not business"? Someone should mention that to Sony, BMG, Disney, etc. Granted, my particular use for VirtualBox might not be their 'sweet-spot', but oh, well....

spandanj · MagicJack Newbie Joined: 05 Oct 2008 Posts: 3

HI,

I mount both Ymax cd/dvd drive and the Tigerjet USB. I see both in my computer in winxp (in virtualbox)

MJ starts automatically. I hear the dial tone in the phone. However, when i make calls I do not hear any rings or any voices. It does not work with telephone OR the headset. I know headset works b/c i listen to music on winxp (in virtualbox).

so what's the problem?

How can i solve this?

spandanj · MagicJack Newbie Joined: 05 Oct 2008 Posts: 3

supposedly,

the problem lies in host network interfacing. IF you can set up bridge connection in your virtualbox to your host OS, MJ should work.

I have not been able to do so because setting up bridge connection in ubuntu 8.04 is WAY WAY complicated. you have to write scripts, change config files. It's really annoying. No end user should have to go through that. we are not all linux experts here! I tried, and I almost screwed up my internet.

If virtualbox could just provide option to set up a bridge connection (click, select) during its installation, like parallels does, MJ would work.

so, IF
1) winxp in virtualbox sees tigerjet usb, and magic YMAX cd/dvd mounted.
2) bridged connection

Your MJ should work.

gnimsh · Posted: Sun Oct 05, 2008 4:09 pm Post subject:

Hello boyos,
Allow me to introduce you to your new friend, VMWare server: http://register.vmware.com/content/eula-107.html

Perfectly free to download, just register for a free serial key and install it via the terminal. Oh, you want to set up bridged networking? Just enter yes or no. Its much better than VirtualBox even if not its not free as in speech but it is free as in beer, so give it a try!

I've used my MJ in it and it works perfectly. Just make sure to enable the USB support (which you can find out how to do by searching around here or googling, look on google for "#magic to make usb work" or some such).

Good luck.

mufon · Posted: Sun Oct 05, 2008 6:40 pm Post subject:

I was able to finally get the magicJack up and running under Wine, on my desktop machine. On my laptop however, it's still not working. When I get the laptop running and I fully understand the setup myself, I will write up some instructions. Until then, suffice to say it is do-able, and personally I like the setup far better than a vmware or similar solution.

Interestingly I am using a slingbox player w/wine on the desktop, and it was after installing the slingbox player that I was finally able to get the magiJack software to run. The slingbox player required me to replace about a half-dozen dll's in Wine's config, and I had assigned them globally just before the MJ started working. The slingplayer is not installed on the laptop.

Both machines are running the x64 version of Ubuntu 8.04.1, the "Ultimate Edition" variant.

gnimsh · Posted: Sun Oct 05, 2008 6:46 pm Post subject:

Interesting. Can you tell me more about this slingbox?

mufon · Posted: Sun Oct 05, 2008 6:55 pm Post subject:

spandanj · MagicJack Newbie Joined: 05 Oct 2008 Posts: 3

trying VMware now!

thanks for your advice.

gnimsh · Posted: Mon Oct 13, 2008 8:14 am Post subject:

Mufon I hope you get some free time soon to describe us what you did!

robatino · MagicJack Expert Joined: 29 Aug 2008 Posts: 97

Trying to duplicate the dongleless configuration described at

http://www.phoneservicesupport.com/easy-way-to-use-magicjack-without-usb-dongle-t2640.html

I copied the magicJack and mjusbfs directories to a directory on my Fedora 10 filesystem. Then running

wine ./mjusbsp/magicJack.exe /foreground /scf _magicJackPersonalDataRoot ./magicJack

in the same directory, it shows the "Starting magicJack, please wait..." progress bar, then nothing. Using Wine 1.1.9. Any quick hints as to what I'm missing would be appreciated.

gnimsh · Posted: Mon Dec 29, 2008 2:41 pm Post subject:

Well we don't really have any hints to give you...none of us have figured it out either. Sadly the best option at this time is to either hack the device for your SIP credentials or run the magicjack from a Windows VM.

robatino · MagicJack Expert Joined: 29 Aug 2008 Posts: 97

gnimsh · Posted: Mon Dec 29, 2008 3:14 pm Post subject:

Heres a tutorial on how to install VMware server: http://ubuntu-tutorials.com/2008/05/30/install-vmware-server-106-on-ubuntu-804-hardy/

That has no ubuntu-specific commands (as far as I can tell) so it should work with fedora.

Once that's done there's one more thing you'll have to do to enable USB (at least I have had to do this): http://www.blog.arun-prabha.com/2007/10/26/usb-not-working-with-virtualbox-in-ubuntu-7-10-gutsy-gibbon/

robatino · MagicJack Expert Joined: 29 Aug 2008 Posts: 97

luxor · MagicJack Newbie Joined: 19 Nov 2010 Posts: 1

For any one still having trouble RECEIVING MJ calls with Ubuntu host/XP guest on VMWare Player, The solution is to disable some settings on the Ethernet card using:

ethtool -K eth0 sg off rx off tx off
or
ethtool -K eth0 sg off rx off tx off tso off
depending on the settings supported by your network card.

Then switch VMWare to BRIDGED network connection.

I'm running XP in VMWare Player 3.52 on Ubuntu 10.10 64 bit and with this fix works GREAT. Tried virtual box first, but sound was too choppy.

For more info visit:

http://scottbarnham.com/blog/2007/08/23/vmware-on-ubuntu-linux-with-bridged-network-to-xp/