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Lose USB, Lose Address Book & Unformats itself

 
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JoelIrwin
MagicJack Expert


Joined: 15 May 2008
Posts: 93
Location: Houston

PostPosted: Sun Mar 08, 2009 12:48 pm    Post subject: Lose USB, Lose Address Book & Unformats itself

Been having multiple problems lately with MJ under Vista. The most common is I turn on my machine and MJ won't start saying it is not plugged in. So all I do is unplug it and plug it back into the same place and generally that works.

Then sometimes Vista comes up and wants to know if I want to format the MJ drives (which I have declined all but once - and when I did that I had to do a special reformat and reload the software).

Lately about half the time, it comes up without an address book though the file is still there. So I remove it, copy over a backup file which I have kept on my C drive and restart MJ and the address comes back until the next time it happens.

Lots of little technical 'irritations' and most of them are recent. What gives? (can I blame it on MS, some other software, or is it something going on with MJ)?
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
Posts: 829
Location: Japan

PostPosted: Sun Mar 08, 2009 7:52 pm    Post subject:

Have you tried telling the OS not to let the USB go to sleep?
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JoelIrwin
MagicJack Expert


Joined: 15 May 2008
Posts: 93
Location: Houston

PostPosted: Sun Mar 08, 2009 8:44 pm    Post subject:

Interesting idea but this is a quad processor desktop - - I use the power setting and nothing gets turned off except the display after 20 mins (to keep the room cooler).

Thanks.
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az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Sun Mar 08, 2009 8:52 pm    Post subject:

JoelIrwin wrote:
Interesting idea but this is a quad processor desktop - - I use the power setting and nothing gets turned off except the display after 20 mins (to keep the room cooler).


Go into device manager and right click the USB device(s). Look for the "power management" tab and uncheck the option to allow the computer to turn off the device.

This suggestion should always include the disclosure that this may make a person's computer less energy efficient, and cause laptops to drain their batteries much faster.

Mark
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