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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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DrPacman magicJack Apprentice
Joined: 11 Mar 2008 Posts: 26
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Posted: Mon May 12, 2008 11:08 pm Post subject: Lost Contact List |
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Good Day all�
I�ve been using magicJack for a few weeks now with no noticeable problems to report at all� Very happy with the product indeed�
However last night my system ran its weekly scheduled virus scan on the system (AVG Professional).
Normally I remove the MJ from the system, however last night it was left in place and active.
This morning when I looked at the Soft phone dialer, I notice that my entire contact list had been removed.
My system never has developed a virus, nor do I suspect that one was present last night� (No quarantined files showing anywhere) nor do I suspect that there is any form of a virus on the MJ...
Anyone have any clues why this may have happened?
Regards,
dgs |
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HolmanGT MagicJack Sensei
Joined: 08 Jan 2008 Posts: 1127 Location: Saint George, UT
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Posted: Tue May 13, 2008 12:23 am Post subject: |
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No clue why, but if it was AVG it should be in the quarantine section and you should be able to restore it.
It normally lives here:
E:\magicJack\AddressBook.xml
Where "E" is the first MagicJack drive. On my system it is E & F on your it could be anything i.e. "G" & "H" so if your is G & H look in G.
PS - it is a good idea to back this file up once in awhile, there are several things that can kill it for you. |
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DrPacman magicJack Apprentice
Joined: 11 Mar 2008 Posts: 26
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Posted: Tue May 13, 2008 12:50 am Post subject: |
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HolmanGT wrote: | No clue why, but if it was AVG it should be in the quarantine section and you should be able to restore it.
It normally lives here:
E:\magicJack\AddressBook.xml
Where "E" is the first MagicJack drive. On my system it is E & F on your it could be anything i.e. "G" & "H" so if your is G & H look in G.
PS - it is a good idea to back this file up once in awhile, there are several things that can kill it for you. |
Thanks for the pointers�
I have to admit it has me stumped indeed� No sign of the file in AVG nor my recycle bin either� Just gone poof�
Funny thing was, like most curious cat�s I was looking at the file structure on the MJ key itself, and made a mental note to make a archival copy of all the configuration files just in case of such a catastrophe� too bad I didn�t get around to doing such a process before I lost the file� Bet I�m going to do just that when I reconfigure the contact list�
Regards,
dgs |
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HolmanGT MagicJack Sensei
Joined: 08 Jan 2008 Posts: 1127 Location: Saint George, UT
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Posted: Tue May 13, 2008 12:55 am Post subject: |
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DrPacman,
Sorry you lost it I know it is a real pain to rebuild. But I am glad to see I am not the only one with the strange backup philosophy, I too usually back up important stuff the day after it disappears. |
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