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lost dial tone

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MagicJack Newbie

Joined: 30 Aug 2015
Posts: 1

PostPosted: Sun Aug 30, 2015 6:24 pm    Post subject: lost dial tone

Lost your dial tone and other MJ features?

the dial tone, out of no where. Phone book and all other related items
left intact, but couldn't get a tone, answering machine didn't accept
calls, no messages left except messages did go to my e-mail account, to
be played back as a wav. file in Windows Media Player. After going
through everything, machine, up dated the software(using MJ GO) checking
all connections cords cables, etc. Determined that MAYBE) 1 or more of
the circuits that control dial tone and whatever else, might have taken a
surge. About to consider purchasing a new module but tried 1 more
Running Windows 7 Pro, just in case you needed to know. Have my updates
set to advise but not install, my choice. Well, lucky me. Remembered
installing some "critical" updates on 8/16/15. Did a system restore back
to that restore point and oo-lah, all functions with MJ are now back.
Never paid attention to which of the critical s were done and exactly
how many, so can't pin point the culprit but it was 1 from Microsoft
that caused the problem. MS is slowly dictating what you can and can't
do with, not only their programs but addons as well .Who of thunk

I think this is the start of of the end to user control. Again, this
started as a complaint and I know the loss of dial tone goes back much
further than my current 8/15 but it really makes you stop and think.

Mine is not so much a complaint as it is a solution, at least in my
case. I just ask you as a reader,(and I know this is just 1 site) might
have more knowledge as to who and where else to pass this info on to. If
you do, do others out there a big favor and get this experience and
solution out there to the masses. Exactly how it was done, I have no
idea exactly which update did it.

If you too might have or know someone who has gone down this road, LET
THEM KNOW> Doubt if it was intentional on MS's part but you never

If, after a system restore, you get a notice that the restore was not
successful, go into safe mode and do it again and it does and will work.
Good luck and watch what you update.

[email protected] :P
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Bill Smith
Dan isn't smart enough to hire me

Joined: 23 Aug 2009
Posts: 218

PostPosted: Mon Aug 31, 2015 10:02 am    Post subject:

Jim - thanks for providing this information. I doubt that you're the only one with this problem.

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