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Lousy screwed up Tech Support at Magic Jack

 
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Luxus007
MagicJack Newbie


Joined: 09 Feb 2009
Posts: 9

PostPosted: Sun Feb 15, 2009 5:40 pm    Post subject: Lousy screwed up Tech Support at Magic Jack

This is a very very serious problem... Magic Jack Tech support are like the village idiots... They do not offer tech support.... just "idiotic" Trial and error BS...

I feel sorry for those they leave with messed up systems and registries WITHOUT fixing their problem.

I reversed ALL that they asked me to do (after I spend 12 hours chatting with their Tech Support) because they were IRRELEVANT...

THIS Forum has the BEST tech support... but it would be nice after a thread is TOTALLy diuscussed to provide a Knowledge Base section with accurate SUMMARIES of step by step solutions without the possibility of responding to facilitate the sharing of accurate information WITHOUT missing ONE critical step and confusing everyone...

What are your thoughts?
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
Posts: 829
Location: Japan

PostPosted: Sun Feb 15, 2009 8:08 pm    Post subject:

This posting should probably have been made in Rants and Raves and not Technical Support. What Technical Support question are you trying to present? Please read through the postings here and add your specific question to the bottom of the one that discusses your problem.

By the way, there is a knowledge base, in the form of a wiki. But, please be reminded that everyone here is volunteering to provide assistance to other members, so there is no expectation that someone must do something or another to support another member's problem.
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Luxus007
MagicJack Newbie


Joined: 09 Feb 2009
Posts: 9

PostPosted: Sun Feb 15, 2009 8:38 pm    Post subject:

You are right and you have a point... but REMEMEBER that I said it would be "nice"... I often end up being the one "summing" up stuff... How about WELCOMING new posters who mean well and put themselves out there and try to make a contribution rather than take and not contribute at all?...

Thanks for the much appreciated guidance... however, try to relax a bit
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MOA
MagicJack User


Joined: 22 Mar 2008
Posts: 41

PostPosted: Mon Feb 16, 2009 11:16 pm    Post subject: Re: Lousy screwed up Tech Support at Magic Jack

you must be new here ...

Luxus007 wrote:
This is a very very serious problem... Magic Jack Tech support are like the village idiots... They do not offer tech support.... just "idiotic" Trial and error BS...

I feel sorry for those they leave with messed up systems and registries WITHOUT fixing their problem.

I reversed ALL that they asked me to do (after I spend 12 hours chatting with their Tech Support) because they were IRRELEVANT...

THIS Forum has the BEST tech support... but it would be nice after a thread is TOTALLy diuscussed to provide a Knowledge Base section with accurate SUMMARIES of step by step solutions without the possibility of responding to facilitate the sharing of accurate information WITHOUT missing ONE critical step and confusing everyone...

What are your thoughts?
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