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Low out audio

 
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docooo
Dan isn't smart enough to hire me


Joined: 17 Jun 2008
Posts: 141

PostPosted: Thu Jul 03, 2008 5:46 pm    Post subject: Low out audio

I am about ready to gave up on MJ .. Have tired 3 phones talking to differant
people and they have a VERY hard time hearing me .. Just for the heck of it
I hook back up Skype and called two of these people back .. audio was just fine
... So for the finial test , I hook same phone back up to MJ and called one
of them back -- VERY low audio again .. Sad

I am useing a Panasonic KX-TG2386 Brand new

On skype useing a USB Telbox with this phone listed above

HELP ... Question Question Question

Doc
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asmithee1
magicJack Apprentice


Joined: 17 Jan 2008
Posts: 11

PostPosted: Fri Jul 04, 2008 12:16 pm    Post subject:

This same problem has been covered SO many times in this forum. In fact, I had the same trouble a month and a half ago, but by searching, then seeking out advice from active forum members, I was able to fix it. I dont' have the links available right now, but if you search around I'm sure you'll find your solution.

What worked for me was downloading a Tiger Jet SDK demo testing program that I used to override my windows sound settings and increase my volume output.

Hope that helps.
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ravenjim
magicJack Apprentice


Joined: 25 Mar 2008
Posts: 20

PostPosted: Fri Jul 04, 2008 3:01 pm    Post subject:

Don't give up just yet, these things aren't perfect but they're trying to resolve the issues like the one you and many others have. I had this same low output volume and found this link to download new software and voila, the output volume is every bit as good as my landline phone.

Here is a direct link to download the latest Update from Magicjack if you have trouble finding it.
http://upgrades.magicjack.com/upgrade/upgrade.exe
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docooo
Dan isn't smart enough to hire me


Joined: 17 Jun 2008
Posts: 141

PostPosted: Fri Jul 04, 2008 6:16 pm    Post subject:

Tnx people - it's getting real bad .. I was in the org. post with this problem
and nothing seems to work -- good idea on Tiger Jet SDK demo testing program
will try that - -

Even with the controls all the way up in MJ I still hve to talk VERY load .. not band
as I got 500/3000 cable and ran the test's for voip and they come back great "4" ..

Will let you knw on this tiger Jet demo .. hope it works ..

Doc
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docooo
Dan isn't smart enough to hire me


Joined: 17 Jun 2008
Posts: 141

PostPosted: Fri Jul 04, 2008 6:25 pm    Post subject:

Is this the program ??

http://www.tjnet.com/software/ip_phone/hardwaresdk.htm
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ravenjim
magicJack Apprentice


Joined: 25 Mar 2008
Posts: 20

PostPosted: Fri Jul 04, 2008 11:11 pm    Post subject:

Click on the link provided and run program, poof, problem solved.
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docooo
Dan isn't smart enough to hire me


Joined: 17 Jun 2008
Posts: 141

PostPosted: Sat Jul 05, 2008 8:15 am    Post subject:

I run the program and it locks up MJ - ples send me the dir link ..

Tnx

Doc
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ravenjim
magicJack Apprentice


Joined: 25 Mar 2008
Posts: 20

PostPosted: Sat Jul 05, 2008 8:32 am    Post subject:

Doc,

I just ran the software on mine and it worked fine. You can tell if you have the updated version by the volume window in MJ. If you don't have the OK or cancel boxes to click on when window is open, then you have updated version and the volume window needs to be closed using the x. A friend of mine was having the same low volume output and this worked for them also. How old is your MJ?
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docooo
Dan isn't smart enough to hire me


Joined: 17 Jun 2008
Posts: 141

PostPosted: Sat Jul 05, 2008 8:49 am    Post subject:

I got this MJ 3 weeks ago .. when I run the other apt it brings up another program
that I can not dial out on -- I am lost ...

Tnx

Doc
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ravenjim
magicJack Apprentice


Joined: 25 Mar 2008
Posts: 20

PostPosted: Mon Jul 07, 2008 11:33 am    Post subject:

Try this link for the audio problem.

http://dc14.4shared.com/download/51757600/f3d27c66/upgrade3084.exe
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movinisimprovin
MagicJack Newbie


Joined: 30 Jun 2008
Posts: 2

PostPosted: Fri Jul 11, 2008 4:07 pm    Post subject:

Try going to the Magic Jack box that appears on the desktop.
Click on Menu at the top and then in the drop down click on
make sure telephone is checked in the circle and under
Volume/Headset Control, drag the Speaker bar all the way
to the right.
Can't say it'll work for everyone but it seems to have worked for me.
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tloe
MagicJack Contributor


Joined: 03 Jun 2008
Posts: 63

PostPosted: Fri Jul 11, 2008 4:12 pm    Post subject:

That solution worked for me as some people were complaining that it was somewhat hard to hear me. It would be nice if the software would save the slider settings instead of defaulting to 50% output, because you have to manually reset the slider(s) each time you restart the softphone.
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