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Magic Jack Blocking Incoming Calls

 
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purple123
MagicJack Newbie


Joined: 07 Nov 2011
Posts: 1

PostPosted: Mon Nov 07, 2011 12:57 pm    Post subject: Magic Jack Blocking Incoming Calls

About 3 - 4 weeks ago, Magic Jack began blocking incoming calls from area codes 404 and 704. The numbers were coming in as unlisted, and people calling me would get a recording that said the numbers were unlisted and they were being blocked by Magic Jack. I chatted with their "wonderful" service reps and got the same thing over and over again. Their engineers are looking at this and I will be notified by email when it gets resolved. Not to forget that this is marked a priority, according to them! Has anyone experienced this or gotten any resolution to this problem? I've reported them to the FCC because by law, you cannot block someone's calls if they have not agreed to this.
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1548

PostPosted: Mon Nov 07, 2011 1:55 pm    Post subject: Re: Magic Jack Blocking Incoming Calls

purple123 wrote:
About 3 - 4 weeks ago, Magic Jack began blocking incoming calls from area codes 404 and 704. The numbers were coming in as unlisted, and people calling me would get a recording that said the numbers were unlisted and they were being blocked by Magic Jack. I chatted with their "wonderful" service reps and got the same thing over and over again. Their engineers are looking at this and I will be notified by email when it gets resolved. Not to forget that this is marked a priority, according to them! Has anyone experienced this or gotten any resolution to this problem? I've reported them to the FCC because by law, you cannot block someone's calls if they have not agreed to this.


Per this thread, magicjack is now blocking ALL "caller ID blocked" calls:

http://www.phoneservicesupport.com/magicjack73889.html#73889
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