magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

jrb2011 · MagicJack Newbie Joined: 17 Oct 2011 Posts: 1

Anyone know why magic jack plus changes date and time on your phone when incoming calls received?

Matt9876 · Dan Should Pay Me Joined: 26 Jul 2008 Posts: 504

MJ+ has a time and date issue when it runs in stand alone mode, they are working on a fix for the problem and it will take another update from MagicJack.com update link when they have it ready.

black_icon · Posted: Thu Oct 20, 2011 10:57 am Post subject:

I'm having the same problem actually when MJ plus is plugged in to router but thanks if they're working on it. Hopefully, they'll get it resolved the soonest time possible.

R0llTide · MagicJack Newbie Joined: 10 Oct 2011 Posts: 2

I received my mj+ in early October and had the same problem. I would set the date/time on my phone and when I received a call it would reset to January 1st 12am. I did the online chat and they were not helpful at all. It wasn't a huge issue since the date/time was correct on the emails i received for voicemails and the notifications i setup on my ipad 2. Nearly a month later and the problem has resolved itself. I did not apply any updates yet somehow the date and time are now current. Now I just need an android app for my phone Smile

hp2008 · MagicJack Newbie Joined: 02 Nov 2011 Posts: 4

Hi,

i have magic jack plus for two weeks...time and date issue 12am,1/1...so finally i tried to add my contact in on magic jack plus soft phone ...which i can see in my account also....and i plug magic jack plus back to wall

i have correct date with east coast time..(3hrs adead from az).....i have to find out how to change time zone since voice mail also has east coast time zone.

i think any changes we make on soft phone saves as a default so add one or two my contact will update time and date.

all phone calls (incoming)now has 3hrs ahead time with correct date.

thanks
hp

Matt9876 · Dan Should Pay Me Joined: 26 Jul 2008 Posts: 504

c4yourself2 said:

"I had to set the time and day in the wireless router, guess what, now have correct day time stamp on answering machine and hand sets.... duh...

Chuck"

webevii · MagicJack Newbie Joined: 20 Feb 2012 Posts: 5

Matt9876 · Dan Should Pay Me Joined: 26 Jul 2008 Posts: 504

I found out that the time on the MJ+ comes from a server in Palm Beach County Florida, That puts it in the eastern time zone.

Still waiting on a big update for the MJ+.

Thompa · MagicJack Newbie Joined: 12 Jan 2022 Posts: 3

Hi,
Just thought I would respond to this as I live in Florida which is on Eastern Standard Time.
Our handsets are connected wirelessly to the main unit (Panasonic) which plugs into our MajocJack.
All of our handsets show the time 1 hour later than what it actually is.

Bill Smith · Posted: Thu Jan 13, 2022 12:45 pm Post subject:

This has been a problem for years and MJ never has fixed it. My Panasonic phone keep changing to one hour ahead of EST. And when daylight time starts, the phone still jumps one hour ahead. Strange, but the device otherwise works fine.

Seeraa trainee · Posted: Tue Sep 19, 2023 2:16 pm Post subject:

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

Magic Jack + changes time on my phone when incoming call