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Magic Jack disconnecting internet

 
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stephydolly83
MagicJack Newbie


Joined: 12 May 2010
Posts: 1

PostPosted: Wed May 12, 2010 5:08 pm    Post subject: Magic Jack disconnecting internet

For some reason.. MJ is disconnecting my internet.. Like I go place a call and it says placing call and goes on for like certain seconds then my internet disconects.. It was working fine for the first week now its doing this.. Please help me!
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania

PostPosted: Wed May 12, 2010 5:09 pm    Post subject: Re: Magic Jack disconnecting internet

stephydolly83 wrote:
For some reason.. MJ is disconnecting my internet.. Like I go place a call and it says placing call and goes on for like certain seconds then my internet disconects.. It was working fine for the first week now its doing this.. Please help me!


Sounds like you have a 2.4mhz cordless phone and a wireless router. The router is running at the same freq. So try a different channel on the router OR get a 5.8 mhz cordless or a DECT 6 cordless phone..

Joe Sica
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