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jelizren
MagicJack Newbie
Joined: 14 Dec 2010
Posts: 2
Location: Bakersfield, CA
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 Posted: Tue Dec 14, 2010 2:57 am Post subject: Magic Jack does not work on network computers |
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Hello,
I have a D-Link 655 router attached to my home computers. When I plug the magic jack into the computer that is directly connected to the router it works fine. When I connect it to the other computers receiving a wireless connection from the router, and try to make a call, the router shuts off all internet access to the wireless computers. When I disconnect the magic jack, the internet is restored. Does anyone know how to fix this problem?
Thanks so much. |
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Nobody beats the Whiz!
Dan Should Pay Me
Joined: 26 Oct 2009
Posts: 559
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| Posted: Tue Dec 14, 2010 8:06 am Post subject: |
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| Are you using a cordless phone that is 2.4ghz? It may interfere with your wifi. |
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jelizren
MagicJack Newbie
Joined: 14 Dec 2010
Posts: 2
Location: Bakersfield, CA
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| Posted: Tue Dec 14, 2010 6:19 pm Post subject: |
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| Yes, but it did work until I got the D-Link router to replace an old Netgear I had. I actually have had the magic jack a couple of years and have had no problem until I switched router. Thanks. |
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bitstopjoe
Future magicJack CEO
Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania
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| Posted: Tue Dec 14, 2010 6:55 pm Post subject: |
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| jelizren wrote: | | Yes, but it did work until I got the D-Link router to replace an old Netgear I had. I actually have had the magic jack a couple of years and have had no problem until I switched router. Thanks. |
Thast because your new router may be set for the same freq. as your cordless and your old one was on a different channel. Just log into your router and change the wireless address. Of course getting a new cordless 5.8ghz and above will solve it as well.
Last edited by bitstopjoe on Wed Dec 15, 2010 7:20 am; edited 1 time in total |
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VaHam
Dan Should Pay Me
Joined: 13 Feb 2008
Posts: 851
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| Posted: Wed Dec 15, 2010 2:17 am Post subject: |
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| bitstopjoe wrote: | | jelizren wrote: | | Yes, but it did work until I got the D-Link router to replace an old Netgear I had. I actually have had the magic jack a couple of years and have had no problem until I switched router. Thanks. |
Thast becuase your new router may be set for the same freq. as your cordless and your old one was on a different channel. Just log into your router and change the wireless address. Of course getting a new cordless 5.8ghz and above will solve it as well. |
Setting router to wifi channel 11 usually gives the least interference with cordless phones. |
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