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LKLJ0920
MagicJack Newbie
Joined: 15 Mar 2009
Posts: 5
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 Posted: Sun Mar 15, 2009 5:14 pm Post subject: Magic Jack dropping the internet connection ?? |
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| Magic Jack sits idle on PC - then drops the internet connction. The internet is good when I look at the connection (and works with other PCs in the house) so only MJ is not connected to internet anymore. Happens frequently. I disabled McAfee thinking messgaes they send are interferring, but made no diff. Any other suggestions?? Thanks! |
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murphy
Dan isn't smart enough to hire me
Joined: 21 Jan 2009
Posts: 184
Location: Pennsylvania
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| Posted: Sun Mar 15, 2009 5:54 pm Post subject: |
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| Run Device Manager and verify that your USB root hubs are not set to turn off to save power. |
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LKLJ0920
MagicJack Newbie
Joined: 15 Mar 2009
Posts: 5
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| Posted: Sun Mar 15, 2009 6:25 pm Post subject: Re- root hubs |
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| I am not sure how I would know if it is doing that to my USB hubs...what would I look for exactly? Thanks! |
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mberlant
Dan Should Pay Me
Joined: 01 Feb 2009
Posts: 829
Location: Japan
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| Posted: Sun Mar 15, 2009 7:33 pm Post subject: |
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| It depends upon what OS your PC is running. You didn't mention yours. There are different threads here that discuss doing this on the various OSes that members are using. |
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LKLJ0920
MagicJack Newbie
Joined: 15 Mar 2009
Posts: 5
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| Posted: Thu Mar 19, 2009 7:41 am Post subject: Dan you rock! |
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| Dan you Rock! THe USB was indeed set to 'save energy'! I would not have known this - MJ central should put this on its FAQ, it is such a simple fix and a BIG problem!! I have Windows XP, so 'saving energy' is probably likely with XP. Thanks! |
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