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Magic Jack has encountered a problem and must close

 
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kevin8629
MagicJack Expert


Joined: 07 Feb 2009
Posts: 78

PostPosted: Sun Nov 14, 2010 8:24 am    Post subject: Magic Jack has encountered a problem and must close

Anyone else getting this message? Seems to be on incoming calls only
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania

PostPosted: Sun Nov 14, 2010 8:29 am    Post subject: Re: Magic Jack has encountered a problem and must close

kevin8629 wrote:
Anyone else getting this message? Seems to be on incoming calls only


Obviously some conflict of some sort.
What I would do is run the MJ removal tool ( found on the MJ web page, or a link to it in this forum) run it, reboot and let the MJ update and see what happens.
Might also be an AV program conflict problem. Did you install anything new prior to this happening??
Heck it might even be bad ram, MIGHT...
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kevin8629
MagicJack Expert


Joined: 07 Feb 2009
Posts: 78

PostPosted: Sun Nov 14, 2010 12:00 pm    Post subject:

No installed nothing new. To my knowledge nothings changed on computer. It a dedicated MJ machine

Thank I'll try the removal and see what happends....Keep you fingers crossed for me....Thanks for you help
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newtoncd
Dan isn't smart enough to hire me


Joined: 09 Jan 2009
Posts: 216

PostPosted: Sun Nov 14, 2010 1:49 pm    Post subject: Re: Magic Jack has encountered a problem and must close

kevin8629 wrote:
Anyone else getting this message? Seems to be on incoming calls only



I have seen this issue. I disabled the magicFeatures plug-in and it seems to have cured it ... I think.
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania

PostPosted: Sun Nov 14, 2010 3:25 pm    Post subject:

kevin8629 wrote:
No installed nothing new. To my knowledge nothings changed on computer. It a dedicated MJ machine

Thank I'll try the removal and see what happends....Keep you fingers crossed for me....Thanks for you help


Read this link. There is a fix coming..IF you are using MagicFeatures

http://www.pcphonesoft.com/pcphonesoft/forum/topic.asp?TOPIC_ID=734
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kevin8629
MagicJack Expert


Joined: 07 Feb 2009
Posts: 78

PostPosted: Sun Nov 14, 2010 6:17 pm    Post subject:

Thanks everyone. Magicfeatures was the conflict. I appreciate everyones help

Kevin
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1548

PostPosted: Sun Nov 14, 2010 6:23 pm    Post subject:

bitstopjoe wrote:


There is a fix coming..IF you are using MagicFeatures



The fix is out. It worked for me, but apparently not for someone else. So being the selfish chump I am, I'm happy.
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