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magic jack install issue



 
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ykv
MagicJack Newbie


Joined: 16 Dec 2007
Posts: 3

PostPosted: Sun Dec 16, 2007 2:53 pm    Post subject: magic jack install issue Reply with quote

While installing magic jack i am running into an error - the Drive with majick jack letter pops open up and a folder for majickjack is seen in there......and i get an error message " target directory not specified"....and then nothing happenes.......it does not install...

Any pointer to resolve?

Thanks in advance.
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OldNuc
MagicJack User


Joined: 14 Nov 2007
Posts: 30
Location: Far Southwest Iowa

PostPosted: Sun Dec 16, 2007 3:26 pm    Post subject: Reply with quote

First question, what operating system. XP or Vista
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ykv
MagicJack Newbie


Joined: 16 Dec 2007
Posts: 3

PostPosted: Sun Dec 16, 2007 3:35 pm    Post subject: Reply with quote

Operating system is Windows XP.
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ykv
MagicJack Newbie


Joined: 16 Dec 2007
Posts: 3

PostPosted: Sun Dec 16, 2007 3:36 pm    Post subject: Reply with quote

That reminds me - i am also planning to use this for a vista laptop later on - will the resolution be any different?
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OldNuc
MagicJack User


Joined: 14 Nov 2007
Posts: 30
Location: Far Southwest Iowa

PostPosted: Sun Dec 16, 2007 3:54 pm    Post subject: Reply with quote

With XP. First try a different port and be sure to have the computer up and running before you plugin the magicjack. If you receive the same response then do you have any of the CD/DVD creating software installed? They will have these "helper" programs that handle the playing of CDs and DVDs. That USB drive, the Magicjack, sometimes is seen as a DVD by these programs. If you have one of these running, turn it off and try again.

If that does not fix it then a trip to the MJ tech support chat Monday is one of the quickest approaches. Unless someone else has seen this and remembers exactly how to fix it.
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