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Magicjack acts like its read-only

 
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Aderlass
MagicJack Newbie


Joined: 05 Jan 2009
Posts: 2

PostPosted: Fri Sep 24, 2010 12:51 pm    Post subject: Magicjack acts like its read-only

Installed my new Magicjack and it appears to work fine when making and receiving calls. Voicemail is also working. However, when you examine the call list and you try to add anything there through the "Add To Contacts" menu, it's greyed out. Of the four items on that menu, it's the only one greyed out. My understanding was that Add To Contacts could be greyed out when the entry is already in your Contact List. However, there's nothing in my Contact list. I can click on my Contact List, which currently has nothing in it, and right-click to bring up the object menu, thinking I'll manually "Add..." something to the Contact List, but all menu entries are greyed out so nothing can be added. I shutdown my system, power back up, Magicjack loads fine but the existing Call List is cleared. As long as the system stays up the Call List remains. Any ideas....should I....

1) reinstall it after removing it from the system
2) apply some Magicfix, if it exists
3) since it acts like its Read-only, is this a Xp registry fix?
4) is it not getting enough power, therefore a separate power supply
is necessary?
5)

The system is a HP Pentium 4 business system with a 340 watt power suppy, and Windows XP Sp3 with all updates. I haven't tried to fix this yet because I wanted to consult with you here. I've looked around for issues involving contact lists (since this was purchased 1st week of September-have also considered the software update of August 20th), and similar (read-only) situations only to come up blank. Any ideas I thank you for in advance. Great forum, by the way.
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pbjandfritos
MagicJack Expert


Joined: 25 Jun 2010
Posts: 92
Location: Michigan, United States

PostPosted: Fri Sep 24, 2010 8:30 pm    Post subject:

Try signing out and back in. You will find it under the menu.

Hope this helps.

Ernie
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Aderlass
MagicJack Newbie


Joined: 05 Jan 2009
Posts: 2

PostPosted: Sat Sep 25, 2010 3:55 pm    Post subject: Signing in to Magicjack allowed access to contact list

Thanks Ernie,

I tried what you suggested. I signed in to Magicjack and complete functionality returned. I was able to manually add to my contact list and add to contacts from the call list. Thks again for your helpful suggestion. This issue is closed.
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pbjandfritos
MagicJack Expert


Joined: 25 Jun 2010
Posts: 92
Location: Michigan, United States

PostPosted: Sat Sep 25, 2010 8:18 pm    Post subject:

You're welcome.
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