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MagicJack and CenturyLink

 
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jamesduren
MagicJack Newbie


Joined: 06 Jan 2012
Posts: 1

PostPosted: Fri Jan 06, 2012 1:26 pm    Post subject: MagicJack and CenturyLink

Hey guys,

My wife and I moved from an apartment to a house. Our previous ISP was Comcast cable internet on a Motorola modem with a Netgear wireless router. Our current ISP is CenturyLink DSL internet on a Westell modem with the same router.
From the day we connected our MagicJack to our new DSL internet, it has this weird quirk. For about two minutes after you plug in MJ, our phone rings when someone calls. After about two minutes, any incoming calls go straight to voicemail and our phone never rings.

We tried a workaround by forwarding calls to a cell phone, but that doesn't work either - the caller can hear a phone ringing, but the forwarded call never triggers a ring on the cell phone.

What's the deal? Is CenturyLink DSL kryptonite for MJ users?
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mjplus2000
Dan isn't smart enough to hire me


Joined: 04 Jan 2012
Posts: 131

PostPosted: Sun Jan 08, 2012 1:27 pm    Post subject:

Is your Westell modem a modem/router combo?
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luvmyrotts
MagicJack Newbie


Joined: 11 Jan 2012
Posts: 2

PostPosted: Wed Jan 11, 2012 1:45 am    Post subject:

i am having the same problem with my magic jack, so i got the magic jack plusthinking maybe that might fix it. still same problem. i am using centurylink 660 series modem and netgear n600 wireless dual band router.any help would be greatly appreciated. magic jack customer service stinks. started having a problem back in april. hopefully someone can help me please.

Thanks.
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Diggs
Dan isn't smart enough to hire me


Joined: 14 May 2010
Posts: 268

PostPosted: Fri Jan 13, 2012 9:48 pm    Post subject:

MJ with a computer or MJ+ on a router?
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luvmyrotts
MagicJack Newbie


Joined: 11 Jan 2012
Posts: 2

PostPosted: Sat Jan 14, 2012 1:56 am    Post subject:

mine is a magicjack plus on the computer right now. have tried it both ways
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Darkbob
magicJack Apprentice


Joined: 12 Mar 2011
Posts: 25

PostPosted: Mon Jan 16, 2012 7:31 pm    Post subject:

I have century link (YUCK) but have to say the MJ Plus hooked to the router and a 2nd MJ hooked right to the computer are both running like champs. Sorry that wasn't very helpful.

--DB
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oneplace
MagicJack Newbie


Joined: 08 May 2009
Posts: 2

PostPosted: Sat Jan 25, 2014 1:55 am    Post subject: Magicjack plus and CenturyLink

Darkbob wrote:
I have century link (YUCK) but have to say the MJ Plus hooked to the router and a 2nd MJ hooked right to the computer are both running like champs. Sorry that wasn't very helpful.

--DB
Can you tell me how you have Magicjack plus setup using CenturyLink. I have it setup though comcast right now and it work great.

What I can see you have have the DSL modem connected to magic Jack and not the router
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