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magicJack and the Mac... No PC needed if...

 
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MacBliss
MagicJack Newbie


Joined: 12 Feb 2008
Posts: 2

PostPosted: Tue Feb 12, 2008 4:55 pm    Post subject: magicJack and the Mac... No PC needed if...

I first tried to connect and register my magicJack on my Intel 24" white iMac running 10.5.1 and kept being unable to finish registering it.

I then tried the Chat customer support they have, and after 10 minutes wait, a tech came on, listened to my issue, and finally after checking with someone else, insisted that it would not work until after I upgraded it on a PC running wndows first, then it would work on my mac, he said.

What he did not know, is that the friend who had introduced me to magicJack had connected hers to her mac directly, registered it successfully and stated using it within 10 minutes, all without a PC. So I called my friend and investigated...

Despite what their website, and their customer support say, MagicJack does work DIRECTLY on a mac, without having to 1st update it on a PC, AS LONG AS you connect it first and register it on an Intel Mac running 10.4.xx, but NOT 10.5.xx. I just did this myself earlier today, and it works perfectly. The mac I used to register and get my phone number was running 10.4.11 to be exact. Then I went home and connected it to my own 24" iMac running 10.5.2, and everything is working perfectly! Smile I don't know if it'd work on any other version though.

Once it is registered successfully on the intel Mac 10.4.xx, then it can be connected to any other intel mac and be used. This has been my experience today, as well as my friend's who told me about magicJack.

Happy calling. Smile


Last edited by MacBliss on Tue Feb 12, 2008 5:18 pm; edited 1 time in total
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Tue Feb 12, 2008 5:01 pm    Post subject:

Good info, it should go to the FAQs, except that a FAQ post is not yet set up Laughing Laughing perhaps "soon"

Note: "soon" is a MJ oximoron Rolling Eyes Laughing Cool
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larysius73
MagicJack Newbie


Joined: 28 Mar 2008
Posts: 7

PostPosted: Fri Mar 28, 2008 5:46 pm    Post subject:

anyone have a direct link to the mac software or can get me a copy of it? the upgrade page fails everytime i go there, and tech support is seriously lacking in any kind of tech-related intelligence. i asked if they have a direct link to the software like they do for the upgrade.exe for the windows software, but they keep sending me the link to the mac upgrade page. arrrrgh! any help or info would be appreciated. thank you.
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GuyOnTheAir
Dan isn't smart enough to hire me


Joined: 11 Feb 2008
Posts: 328
Location: Greater Los Angeles, CA

PostPosted: Sat Mar 29, 2008 1:21 am    Post subject:

Well, I've only had the MJ for a short while. And although I put it on a Windows machine first, and did the software update to make it work on my Mac, it's worked fine on my Mac, and mine is running 10.5.2.

My MJs have never seen a Mac with anything less, and they're fine.
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