magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

Jbrizzel · Posted: Wed May 12, 2010 4:08 pm Post subject: MagicJack+At&t DSL

Hi everyone my 1st post on the forums. I have somewhat of a issue and maybe someone can help me on what to do.

I had at&t yesterday that I had for over 10yrs+ that i just canceled. I am only paying for my DSL line the only thing wrong when magic jack is plugged in is I hear 2 dial tones running in the background.

The DSL line has to have a dial tone in order for my DSL to work from what I know.

What will I have to do in order to get this to work? Thanks if you can answer me.

PS: I have a 3MB connection down and 256kbp up.

Also: When I got magic jack up it works with all my phones in the house I believe it's just that there are 2 dial tones in the background and any call I make it's still using my canceled at&t line instead when it's already canceled.

bitstopjoe · Posted: Wed May 12, 2010 4:40 pm Post subject:

This should help

http://www.phoneservicesupport.com/whole-house-wiring-no-problem-t7918.html

Joe Sica

Jbrizzel · Posted: Thu May 13, 2010 1:41 am Post subject:

Thanks for the link.

Does anyone have anymore information on my problem what knows what I am going through?

Nobody beats the Whiz! · Dan Should Pay Me Joined: 26 Oct 2009 Posts: 559

The first link provided to you pretty much covered it.

You are physically connecting two phone lines to the same pair of copper wires.

You need to move one phone line to the second pair.

It would be easier to move your DSL line to pair 2 coming from the terminal outside, that way you can pump MJ dial tone through the house jacks on the pair they are already connected to (likely pair 1).

There are many, many threads covering this topic.

Here's another one, for example.

http://www.phoneservicesupport.com/magic-jack-connect-to-house-wiring-t8565.html

You also need to clarify with AT&T about your "disconnected" line. Find out if they even offer DSL without a phone line. It is called either a "Dry Loop" or "Naked DSL."

kuhntech · Posted: Thu May 13, 2010 2:20 pm Post subject:

I have the same setup, meaning AT&T DSL without a phone line. I do not have a dial tone on my line. I can plug a phone in and there is nothing but dead air on the other end. Joe and the Whiz have given you great ideas. I would call AT&T and mention "no voice line" and make sure they have actually "cut" you phone line.

onlyme · MagicJack User Joined: 05 Apr 2009 Posts: 35

I agree, I'd bet you still have a landline signal still being pumped into your house.

Jbrizzel · Posted: Mon May 17, 2010 4:37 pm Post subject:

Thanks for all your replies.

So even if I do this re-wiring method do you think there will still be 2 phone lines running in the background?

crackerjack · Dan Should Pay Me Joined: 16 Nov 2007 Posts: 784

Jbrizzel · Posted: Mon May 17, 2010 6:44 pm Post subject:

It says the number is no longer in service, please stay on the line for further assistance when I call from my cell phone.

trek101 · Posted: Sat May 22, 2010 12:29 am Post subject:

Pending on your landline carrier; most likely the reason that you still have dialtone after canceling your landline number and keeping the your DSL portion. What you now have is coined the term of "express dialtone"; Ma Bell keeps the dialtone active even though you are on "naked"/dry DSL service so that you are able to make 911 emergency calls. Of course when you try to dial out with a normal number you will get an automated message to hang up and dial a special number to start new service.

My parents still have dialtone even though they have Ma Bell's DSL services due state law; I ran a dedicated feed from their demarc to to the DSL modem and placed a "bat phone" (i.e red phone) so they are able to make 911 calls. From there, I isolated the rest of the house wiring from the demarc and reverse fed dialtone from the MJ dongle. In my opinion they have a bit more peace of mind if there is an issue with their computer or internet; a hardline with dialtone they can contact emergency services is available just as long as the line has not been physically compromised and a mobile phone for backup...

Jbrizzel · Posted: Mon May 24, 2010 8:40 am Post subject:

So am I completely screwed? Or can I still use the wiring trick to pull this off?

Nobody beats the Whiz! · Dan Should Pay Me Joined: 26 Oct 2009 Posts: 559

Jbrizzel · Posted: Wed Jun 02, 2010 8:13 am Post subject:

Alright so if it's still possible then Just use that complete whole house wiring method?

Thanks for all of your inputs.

kuhntech · Posted: Wed Jun 02, 2010 11:25 am Post subject:

I guess we will know if he screwed up his DSL line if he doesn't repost HAHA

Jbrizzel · Posted: Wed Jun 02, 2010 12:02 pm Post subject:

Jbrizzel · Posted: Fri Jun 04, 2010 5:14 pm Post subject:

Here's a picture I took of my wiring box I took yesterday when the at&t guy was here:

kuhntech · Posted: Fri Jun 04, 2010 7:37 pm Post subject:

How much did AT&T charge you to come out? Did he get your problem fixed? Do you still have a dial tone on your DSL line?

Jbrizzel · Posted: Sat Jun 05, 2010 8:05 am Post subject:

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MagicJack+At&t DSL