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magicJack & cellphone

 
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smalcom
MagicJack User


Joined: 06 Mar 2009
Posts: 41

PostPosted: Sun Apr 05, 2009 4:43 pm    Post subject: magicJack & cellphone

I know it doesn't make any sense, but when I call my cellphone from MJ, the cellphone does not ring. If I have it set to vibrate it will vibrate, but no ring.

I have called from other phones, and the cellphone rings and vibrates.

Any ideas?
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
Posts: 829
Location: Japan

PostPosted: Sun Apr 05, 2009 7:57 pm    Post subject:

Does your cell phone have a feature to treat calls from certain favored people with their own ring tones? If so, look at the MJ's entry in your cell phone's directory and check the settings for the personalized ring tone. You may find that the "special ring tone" field is empty, which will cause the phone to vibrate and play the empty ring tone at the same time.
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smalcom
MagicJack User


Joined: 06 Mar 2009
Posts: 41

PostPosted: Mon Apr 06, 2009 12:12 am    Post subject:

mberlant wrote:
Does your cell phone have a feature to treat calls from certain favored people with their own ring tones? If so, look at the MJ's entry in your cell phone's directory and check the settings for the personalized ring tone. You may find that the "special ring tone" field is empty, which will cause the phone to vibrate and play the empty ring tone at the same time.


No. don't use special ringtones. Of course, my concern is if it does it to my cellphone is it doing it to others.
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
Posts: 829
Location: Japan

PostPosted: Mon Apr 06, 2009 1:40 am    Post subject:

Please reread my advice. I didn't ask if you intentionally use the feature. I asked if you had the feature and had accidentally set it wrong.

There is no way I know of for any cellular carrier to control the ring behavior of a customer's phone remotely as you describe. To behave as you describe, it must be within your cell phone.
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smalcom
MagicJack User


Joined: 06 Mar 2009
Posts: 41

PostPosted: Mon Apr 06, 2009 10:30 am    Post subject:

mberlant wrote:
Please reread my advice. I didn't ask if you intentionally use the feature. I asked if you had the feature and had accidentally set it wrong.

There is no way I know of for any cellular carrier to control the ring behavior of a customer's phone remotely as you describe. To behave as you describe, it must be within your cell phone.



Yes, I do have the feature (didn't realize I had it, so can't figure how I set it) and yes it was set it to No Ring. Thanks for knocking my head into the wall. Sometimes you have to hit me with a 2x4 to get my attention. Thanks for solving the problem.
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mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
Posts: 829
Location: Japan

PostPosted: Mon Apr 06, 2009 10:58 am    Post subject:

No problem. A happy ending is its own reward. Thank you for posting the resolution.
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