Unofficial magicJack Forum

Unofficial magicJack Forum

Your Unofficial magicJack and magicJack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
MagicJack closes all the time.. no warning.

 
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
JesterDev
MagicJack Newbie


Joined: 27 Dec 2010
Posts: 2

PostPosted: Mon Dec 27, 2010 11:04 pm    Post subject: MagicJack closes all the time.. no warning.

Magickjack closes itself automatically all the time, no warnings, no signs of a crash, nothing.

I decided to run it as a service to see if that would help, and the same thing happens. As far as I know it's the latest version.

Windows 7 64-bit
6 Gigs of ram

If anyone can suggest another program that uses the magicjack service, that would be great. But any fixes for this would also be good.
Back to top
View user's profile Send private message
nighthawks
MagicJack Expert


Joined: 27 Feb 2010
Posts: 87

PostPosted: Wed Dec 29, 2010 2:20 am    Post subject: Re: MagicJack closes all the time.. no warning.

JesterDev wrote:
Magickjack closes itself automatically all the time, no warnings, no signs of a crash, nothing.

I decided to run it as a service to see if that would help, and the same thing happens. As far as I know it's the latest version.

Windows 7 64-bit
6 Gigs of ram

If anyone can suggest another program that uses the magicjack service, that would be great. But any fixes for this would also be good.


Take a look at this thread and see it you can find anything here that will help.

http://www.phoneservicesupport.com/windows-7-download-t4279.html
Back to top
View user's profile Send private message
JesterDev
MagicJack Newbie


Joined: 27 Dec 2010
Posts: 2

PostPosted: Wed Dec 29, 2010 11:25 pm    Post subject:

Nothing there seems to help. Still dealing with the same issue. It just closes itself at random times through out the day. When it's running I have no issues at all.
Back to top
View user's profile Send private message
nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1548

PostPosted: Wed Dec 29, 2010 11:48 pm    Post subject:

JesterDev wrote:
Nothing there seems to help. Still dealing with the same issue. It just closes itself at random times through out the day. When it's running I have no issues at all.


If Windows goes into sleep or hibernation mode MagicJack will quit working. I don't remember what happens when MJ quits working, if it just stops, or closes, but you might want to check your sleep/hibernation settings. I think there are prior discussions on it in here, if not, over at DSLReports.
Back to top
View user's profile Send private message
nighthawks
MagicJack Expert


Joined: 27 Feb 2010
Posts: 87

PostPosted: Thu Dec 30, 2010 3:21 pm    Post subject: log files

JesterDev wrote:
Nothing there seems to help. Still dealing with the same issue. It just closes itself at random times through out the day. When it's running I have no issues at all.


Got me on this one. Surprised
Did you uncheck your Root USB HUB'S under device mgr. so there not in power saving mode?

Try to find some log files and maybe find something with in them that can help what's causing this problem.

Might run drwatson.exe (Windows Fault detection utility) and see if this can help you figure this out, I don't have Windows 7 so not sure if drwatson.exe is part of win. 7.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Powered by phpBB Ultra Turbo Extended Edition Live © 2001-9999, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.