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MagicJack deleted my calls and contacts lists

 
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Mark
MagicJack Contributor


Joined: 14 Jun 2008
Posts: 72
Location: New Jersey

PostPosted: Fri Aug 20, 2010 9:15 pm    Post subject: MagicJack deleted my calls and contacts lists

This is outrageous!

This evening I no longer have my calls and contacts list. I suspect both have been deleted?! If this is the case, then it's time to move on from MagicJack. My list contains important numbers. Also, since there is no way I can download the list, it becomes even more important that MagicJack not delete my important information. How messed up that a company would screw around with customers important personal information.
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Robbya
MagicJack Newbie


Joined: 20 Aug 2010
Posts: 1

PostPosted: Fri Aug 20, 2010 10:34 pm    Post subject:

I lost my address book too.. grrr.. have all the numbers.. just have to put them back in.. I guess Twisted Evil
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Fri Aug 20, 2010 10:56 pm    Post subject: Re: MagicJack deleted my calls and contacts lists

Mark wrote:
This is outrageous!

This evening I no longer have my calls and contacts list. I suspect both have been deleted?! If this is the case, then it's time to move on from MagicJack. My list contains important numbers. Also, since there is no way I can download the list, it becomes even more important that MagicJack not delete my important information. How messed up that a company would screw around with customers important personal information.


And you trusted them to Magicjack with no consideration for keeping records for yourself. You almost deserve the aggravation you have brought on yourself...

http://phoneservicesupport.com/told-ya-so-re-contacts-t9529.html
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tlcbj41v
magicJack Apprentice


Joined: 04 Dec 2008
Posts: 12

PostPosted: Tue Aug 24, 2010 8:14 am    Post subject:

Well, after the upgrade, it did erase my contacts,
and it even bugged down my contacts and call tabs, it only shows the circulating arrows on both tabs, I tried going through the online representative, and after a few minutes of upgrading again, it did not change a thing, but when I was passed to the so-called Top 10% customer service reps as voted by users, then it was a different story altogether, it took him a few simple questions, and after telling me to sign off, and then sign on again via the menu button, it worked,..! Great Job MJ... All my contacts are back,...
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Darkman90808
Dan Should Pay Me


Joined: 27 Feb 2008
Posts: 701

PostPosted: Tue Aug 24, 2010 7:56 pm    Post subject:

Quote:
All my contacts are back,...
WoW! That's pretty cool. I'll try it and see what happens.
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