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MagicJack dials and connects - but no sound

 
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soscars
MagicJack Newbie


Joined: 06 Mar 2008
Posts: 1

PostPosted: Thu Mar 06, 2008 10:25 pm    Post subject: MagicJack dials and connects - but no sound

MagicJack was working fine a week ago, but now when I dial a number it connects, but then there is no sound. Can anyone suggest
how I can get my sound back? (I did install some Symantec antivirus, anti-spyware, and ZoneAlarm firewall protection after
MagicJack was installed.)
-Steve
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nanunanu
MagicJack Newbie


Joined: 08 Feb 2008
Posts: 9

PostPosted: Fri Mar 07, 2008 10:06 am    Post subject:

might want to check the Zone Alarm for blocking
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darerick
MagicJack Newbie


Joined: 07 Mar 2008
Posts: 1

PostPosted: Fri Mar 07, 2008 10:02 pm    Post subject:

I'm experiencing the same exact issue.....don't believe it's related to any firewall software.....anybody else having this problem?
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
Posts: 395

PostPosted: Sat Mar 08, 2008 1:48 am    Post subject:

I have Symantec Norton AV and firewall and have had no problem. Maybe something simple- check the volume in the menu. Make sure the phone is on and not the headphone.
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hype8912
magicJack Apprentice


Joined: 06 Mar 2008
Posts: 11
Location: Florida

PostPosted: Sat Mar 08, 2008 2:49 pm    Post subject:

Check to see that you haven't selected "Switch to headset" in the menu options.
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