Unofficial magicJack Forum

Unofficial magicJack Forum

Your Unofficial magicJack and magicJack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
MagicJack does not terminate the call properly

 
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Thu Jan 31, 2008 11:45 pm    Post subject: MagicJack does not terminate the call properly

When the far-end party hangs up the call:

- 90% of the times, my MJ phone remains silence (for a long time) and the call timer (on the display) keeps incrementing as if the far-end party is still connecting.
- 10% of the times, I hear continuous dial-tone when the far-end party hangs up the call (this is normal).

How does your MJ behave?
Back to top
View user's profile Send private message
HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Thu Jan 31, 2008 11:58 pm    Post subject:

LikeMagic,

Gosh I am embarrassed again, I don't know what mine does. I always just hit the end call button on my phone and eventually place it back in the cradle.

But the next time I use it this evening I will definitely pay more attention and post back my findings.


Question: Does this scenario you describe cause any problems or is it just strange behavior that you are concerned about?
Back to top
View user's profile Send private message
LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Fri Feb 01, 2008 12:16 am    Post subject:

HolmanGT wrote:
LikeMagic,

Question: Does this scenario you describe cause any problems or is it just strange behavior that you are concerned about?


On POTS service, when the far-end party hangs up the call first, after about 2-8 seconds, your POTS phone will start playing announcement "please hang up the phone" (a few times) and if you don't hang up the phone the PSTN central office will begin playing the nasty & loud high frequency tones to remind you (the absent-minded person) to hang up the phone.

MagicJack doesn't seem to play any nasty "reminder" tones to remind you to hang up the phone, thus the phone is still "off-hook", and new incoming calls would ring silently and after a few rings would redirect to voicemail. Try it with your MagicJack and let me know if yours is different.

This is another BIG issue and hopefully MJ will implement a fix soon.
Back to top
View user's profile Send private message
SpamBox
Dan isn't smart enough to hire me


Joined: 14 Dec 2007
Posts: 417
Location: Rocky Mountains Front Range

PostPosted: Fri Feb 01, 2008 2:45 am    Post subject:

I have the same problem too. sometimes hitting "off" twice on my cordless works, and its the same with the softphone.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Powered by phpBB Ultra Turbo Extended Edition Live © 2001-9999, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.